Need Help Troubleshooting Copy Function

When I try to copy a page using the flatbed scanner, the printer will scan the page and act like it's going to perform the copy. However, after about 20 seconds, the printer spits out a blank page and on the touchscreen, it says "Printing canceled." (I did NOT touch anything on the printer to cancel the Copy request.) After that, the printer never recovers, i.e. it hangs on the "printing canceled" message. I end up powering the printer off, waiting a few seconds, powering it back on, and trying to copy the page again. Thankfully, the copy function performs as expected, no problem.
This process occurs every time I try to copy something, and I think it's silly to believe that I need to power my printer off then turn it back on every time I want to copy something. My settings are very simple: Make one copy, 1-to-1 sided, black ink.
Any help in trying to figure out why my printer does this, or how to make it work properly on the first attempt, would be appreciated.

Hello mamacgl,
Welcome to the HP Forums.
I see that you are having some copy issues.
I have seen this issue in the past and I was able to get it resolved by doing one simple step.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is powered back on, use the on/off button to do a proper power cycle. This will do a semi power reset on the printer.
Try another copy and let me know if you still have issues or if you have any other questions, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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I have had two Kernel Panics in two days just now, and another one a few weeks ago. The logs don't help me as I am not familiar with the wording on the Mac side, and I cannot submit the error reports to Apple as it fails, probably because I run 10.5.8 and Apple discontinued suppoort for Leopard or something like that. I would need help trying to figure out from the error message whether it is likely hardware, software, network, etc.
Here are the tope lines of the recent Kernel panic logs:
Thu May 3 10:23:12 2012
panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x010a8000, CR4: 0x00000660
EAX: 0x06b21480, EBX: 0x00001000, ECX: 0x00000000, EDX: 0x06c63b80
CR2: 0x00000000, EBP: 0x21d5bdb8, ESI: 0x00000000, EDI: 0x03112d80
EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000010
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x21d5bb68 : 0x12b4c6 (0x45f91c 0x21d5bb9c 0x13355c 0x0)
0x21d5bbb8 : 0x1ab0fe (0x469a98 0x0 0xe 0x469248)
0x21d5bc98 : 0x1a1713 (0x21d5bcb0 0x1cda6e60 0x21d5bdb8 0x0)
0x21d5bca8 : 0x0 (0xe 0x48 0x707a0010 0x1cda0010)
0x21d5bdb8 : 0x7f78c6 (0x2c7d300 0x3112d80 0x0 0x1000)
0x21d5bde8 : 0xc9df27 (0x21d5be34 0x0 0x1000 0x0)
0x21d5be58 : 0xca37e1 (0x2b8c800 0x2a54d00 0x2b95500 0x0)
0x21d5be98 : 0xca28ba (0x2b62500 0x2a54d00 0x33606d1f 0x2b91a14)
0x21d5beb8 : 0xbf5c6a (0x2c06d00 0x2b95500 0x0 0x0)
0x21d5bef8 : 0xbf7332 (0x2b91a00 0x20 0x2b1c000 0x2b1c0dc)
0x21d5bf48 : 0xbf44d2 (0x2b91a00 0x2cc5500 0x1b2d6000 0x1)
0x21d5bf68 : 0x425d58 (0x2b97780 0x2b1cf20 0x21d5bf98 0x136efd)
0x21d5bf98 : 0x425a3a (0x2b97980 0x3184f00 0x46d46b0 0xa129b2)
0x21d5bfc8 : 0x1a14fc (0x2b97980 0x0 0x1a40b5 0x3d18208)
Backtrace terminated-invalid frame pointer 0
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.iokit.IOAHCIBlockStorage(1.2.2)@0xc9b000->0xcacfff
            dependency: com.apple.iokit.IOAHCIFamily(1.5.0)@0xbeb000
            dependency: com.apple.iokit.IOStorageFamily(1.5.6)@0x7e6000
         com.apple.driver.AppleAHCIPort(1.7.0)@0xbf1000->0xbfcfff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5db000
            dependency: com.apple.iokit.IOAHCIFamily(1.5.0)@0xbeb000
         com.apple.iokit.IOStorageFamily(1.5.6)@0x7e6000->0x7fdfff
BSD process name corresponding to current thread: kernel_task
Wed May 2 13:25:06 2012
panic(cpu 0 caller 0x004312D7): "IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-1228.15.4/iokit/Kernel/IOMemoryDescriptor.cp p:1311
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2318b9b8 : 0x12b4c6 (0x45f91c 0x2318b9ec 0x13355c 0x0)
0x2318ba08 : 0x4312d7 (0x4a5ab4 0x0 0xc00bb3 0x2)
0x2318ba88 : 0x42b7ba (0x3cdaf80 0x3 0x2b84800 0x80)
0x2318bb68 : 0x42bdee (0x2b81680 0x42b2aa 0x2a 0x2318bbb0)
0x2318bbd8 : 0x42c500 (0x2b81680 0x2a 0x2318bc88 0x142281)
0x2318bc18 : 0xbe9c6d (0x2b81680 0x0 0x0 0x1000)
0x2318bc88 : 0xbed5a3 (0x2b71200 0x2b81680 0x3cdaf80 0x1000)
0x2318bcf8 : 0xbe35ef (0x2b71200 0x2b81680 0x2318bd28 0x42963b)
0x2318bd38 : 0xbe3fea (0x2b71200 0x2b81680 0x0 0xc9d5b3)
0x2318bd68 : 0xc97e50 (0x2b86980 0x2c01880 0x0 0x1a9ad9)
0x2318bda8 : 0xc933cb (0x2b72800 0x2a4b790 0x2318bde8 0x7ed8c6)
0x2318bde8 : 0xc93f4e (0x2b72700 0x2a4b790 0x1000 0x0)
0x2318be58 : 0xc997e1 (0x2b72700 0x2a4a340 0x2b81680 0x0)
0x2318be98 : 0xc988ba (0x2b72800 0x2a4a340 0x2318beb8 0x2b7123c)
0x2318beb8 : 0xbebc6a (0x2bf5e00 0x2b81680 0x0 0x0)
0x2318bef8 : 0xbed332 (0x2b71200 0x8000 0x0 0x2b774f0)
    Backtrace continues...
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.iokit.IOAHCIBlockStorage(1.2.2)@0xc91000->0xca2fff
            dependency: com.apple.iokit.IOAHCIFamily(1.5.0)@0xbe1000
            dependency: com.apple.iokit.IOStorageFamily(1.5.6)@0x7dc000
         com.apple.driver.AppleAHCIPort(1.7.0)@0xbe7000->0xbf2fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5db000
            dependency: com.apple.iokit.IOAHCIFamily(1.5.0)@0xbe1000
         com.apple.iokit.IOAHCIFamily(1.5.0)@0xbe1000->0xbe6fff
BSD process name corresponding to current thread: kernel_task
Fri Apr 13 14:35:28 2012
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00040000, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00040000, CR3: 0x0109f000, CR4: 0x00000660
EAX: 0x0532c280, EBX: 0x00001000, ECX: 0x00000000, EDX: 0x055ef580
CR2: 0x00040000, EBP: 0x21663db8, ESI: 0x00000000, EDI: 0x02deacc0
EFL: 0x00010202, EIP: 0x00040000, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000010
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x21663b68 : 0x12b4c6 (0x45f91c 0x21663b9c 0x13355c 0x0)
0x21663bb8 : 0x1ab0fe (0x469a98 0x40000 0xe 0x469248)
0x21663c98 : 0x1a1713 (0x21663cb0 0x1cda7760 0x21663db8 0x40000)
0x21663ca8 : 0x40000 (0xe 0x48 0x3db0010 0x1cda0010)
0x21663db8 : 0x7ed8c6 (0x2c5c400 0x2deacc0 0x0 0x1000)
0x21663de8 : 0xc93f27 (0x21663e34 0x0 0x1000 0x0)
0x21663e58 : 0xc997e1 (0x2bc2b00 0x2ba16e8 0x2ba8b00 0x0)
0x21663e98 : 0xc988ba (0x2b66700 0x2ba16e8 0x0 0x2baee2c)
0x21663eb8 : 0xbebc6a (0x2bddb80 0x2ba8b00 0x0 0x0)
0x21663ef8 : 0xbed332 (0x2baee00 0x800 0x21663fc8 0x198fa3)
0x21663f48 : 0xbea4d2 (0x2baee00 0x0 0x0 0x450)
0x21663f68 : 0x425d58 (0x2badc80 0x0 0x0 0x0)
0x21663f98 : 0x425a3a (0x2bade80 0x0 0x21663fc8 0x126204)
0x21663fc8 : 0x1a14fc (0x2bade80 0x0 0x1a40b5 0x2c8b880)
Backtrace terminated-invalid frame pointer 0
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.iokit.IOAHCIBlockStorage(1.2.2)@0xc91000->0xca2fff
            dependency: com.apple.iokit.IOAHCIFamily(1.5.0)@0xbe1000
            dependency: com.apple.iokit.IOStorageFamily(1.5.6)@0x7dc000
         com.apple.driver.AppleAHCIPort(1.7.0)@0xbe7000->0xbf2fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5db000
            dependency: com.apple.iokit.IOAHCIFamily(1.5.0)@0xbe1000
         com.apple.iokit.IOStorageFamily(1.5.6)@0x7dc000->0x7f3fff
BSD process name corresponding to current thread: kernel_task
Thanks,
Vincent

Some additional information which might help:
MacBook, 2 GHz Intel Core 2 Duo, 1GB DDR2 SDRAM
The last two kernel panics happened just as I hit "send" in Thunderbird, so it may be related. I fail to understand how such a simple command would crash a computer though.

Kext causing kernel panic? Need help troubleshooting, please.

Hello all,
I'm a new face here and have been fortunate enough to never really need support, however at this point, I'm completely lost. First of all I want to apologize if my English is bad, Swedish is my native language.
My specs:
MBP 5,1 (late 2008) 15.4"
CPU: Intel Core 2 Duo 2,53 GHz
Memory: Apple native 4GB
Boot ROM Version: MBP51.007E.B05
System Version: Mac OS X 10.7.2 (11C74) Lion
Kernel Version: Darwin 11.2.0
SATA HDD: ST9250410AS Seagate Momentus 7200RPM 250GB
I have a very annoying problem that I dont know how to solve. When I try to boot my MBP normally I get kernel panic before getting to the login-screen. The kernel panic occurs 1-2 minutes into loading while the gray Apple-logo still is on screen.
Booting in safe mode works just fine (wifi, wired network and other critical os x functions works - While gfx-, audio-, spotlight-, etc. kexts are disabled). This problem occurred a few months ago while using the MBP normally (e.g. browsing the web). Since then I have done the following troubleshooting:
1. Switched to other HDD:s with both Snow Leopard-/Lion set-ups (fresh installs, same kernel panic)
2. Tried to reinstall from USB (same kernel panic)
3. Zapped PRAM
My thoughts: Some non-essential component in my MBP is malfunctioning, but since it works just fine in safe boot mode I figure that if I disable/remove the right kext(s) it should boot up fine in normal mode as well? (without the functionality of the component(s) that is disabled)
Im having a hard time to localize the origin of the error since I dont have any experience of interpreting Mac kernel logs.
Maybe you guys have any answers? Ill be eternally thankful for any thought, advice och help I can get!
I have recorded logs from two different crashes:
Kernel panic #1
Picture of KP1:
https://docs.google.com/open?id=0B39rsOfWshQEODM3OGJkNzEtODMyNy00OTM0LTgxNmItNzQ xZDkxMzdiMWQ3
All Message Log:
2011-11-28 11:44:58,000 bootlog: BOOT_TIME 1322477098 0
2011-11-28 11:45:05,000 kernel: Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
2011-11-28 11:45:05,000 kernel: vm_page_bootstrap: 942082 free pages and 32766 wired pages
2011-11-28 11:45:05,000 kernel: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
2011-11-28 11:45:05,000 kernel: zone leak detection enabled
2011-11-28 11:45:05,000 kernel: standard timeslicing quantum is 10000 us
2011-11-28 11:45:05,000 kernel: mig_table_max_displ = 73
2011-11-28 11:45:05,000 kernel: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
2011-11-28 11:45:05,000 kernel: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
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2011-11-28 11:45:05,000 kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
2011-11-28 11:45:05,000 kernel: calling mpo_policy_init for Sandbox
2011-11-28 11:45:05,000 kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
2011-11-28 11:45:05,000 kernel: calling mpo_policy_init for Quarantine
2011-11-28 11:45:05,000 kernel: Security policy loaded: Quarantine policy (Quarantine)
2011-11-28 11:45:05,000 kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
2011-11-28 11:45:05,000 kernel: The Regents of the University of California. All rights reserved.
2011-11-28 11:45:05,000 kernel: MAC Framework successfully initialized
2011-11-28 11:45:05,000 kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
2011-11-28 11:45:05,000 kernel: IOAPIC: Version 0x11 Vectors 64:87
2011-11-28 11:45:05,000 kernel: ACPI: System State [S0 S3 S4 S5] (S3)
2011-11-28 11:45:05,000 kernel: PFM64 (36 cpu) 0xf10000000, 0xf0000000
2011-11-28 11:45:05,000 kernel: [ PCI configuration begin ]
2011-11-28 11:45:05,000 kernel: console relocated to 0xf20010000
2011-11-28 11:45:05,000 kernel: PCI configuration changed (bridge=6 device=3 cardbus=0)
2011-11-28 11:45:05,000 kernel: [ PCI configuration end, bridges 7 devices 19 ]
2011-11-28 11:45:05,000 kernel: AppleIntelCPUPowerManagement: (built 21:08:10 Aug 9 2011) initialization complete
2011-11-28 11:45:05,000 kernel: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 002332fffed252a2; max speed s800.
2011-11-28 11:45:05,000 kernel: [IOBluetoothHCIController::setConfigState] calling registerService
2011-11-28 11:45:05,000 kernel: ERROR: FireWire unable to determine security-mode; defaulting to full-secure.
2011-11-28 11:45:05,000 kernel: mbinit: done [64 MB total pool size, (42/21) split]
2011-11-28 11:45:05,000 kernel: Pthread support ABORTS when sync kernel primitives misused
2011-11-28 11:45:05,000 kernel: com.apple.AppleFSCompressionTypeZlib kmod start
2011-11-28 11:45:05,000 kernel: com.apple.AppleFSCompressionTypeDataless kmod start
2011-11-28 11:45:05,000 kernel: com.apple.AppleFSCompressionTypeZlib load succeeded
2011-11-28 11:45:05,000 kernel: com.apple.AppleFSCompressionTypeDataless load succeeded
2011-11-28 11:45:05,000 kernel: AppleIntelCPUPowerManagementClient: ready
2011-11-28 11:45:05,000 kernel: BTCOEXIST off
2011-11-28 11:45:05,000 kernel: wl0: Broadcom BCM432b 802.11 Wireless Controller
2011-11-28 11:45:05,000 kernel: 5.100.98.75
2011-11-28 11:45:05,000 kernel: rooting via boot-uuid from /chosen: B431148B-03FB-3BC2-BB3E-7BCA2BEB0A29
2011-11-28 11:45:05,000 kernel: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
2011-11-28 11:45:05,000 kernel: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/ST9250410AS Media/IOGUIDPartitionScheme/LION@2
2011-11-28 11:45:05,000 kernel: BSD root: disk0s2, major 14, minor 2
2011-11-28 11:45:05,000 kernel: Kernel is LP64
2011-11-28 11:45:00,020 com.apple.launchd: *** launchd[1] has started up. ***
2011-11-28 11:45:07,000 kernel: NVEthernet: Ethernet address 00:23:32:d2:52:a2
2011-11-28 11:45:07,000 kernel: AirPort_Brcm4331: Ethernet address 00:23:6c:8c:fe:f0
2011-11-28 11:45:07,000 kernel: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
2011-11-28 11:45:08,992 com.apple.launchd: (com.cisco.anyconnect.vpnagentd[54]) posix_spawn("/opt/cisco/vpn/bin/vpnagentd", ...): No such file or directory
2011-11-28 11:45:08,992 com.apple.launchd: (com.cisco.anyconnect.vpnagentd[54]) Exited with code: 1
2011-11-28 11:45:08,992 com.apple.launchd: (com.cisco.anyconnect.vpnagentd) Throttling respawn: Will start in 10 seconds
2011-11-28 11:45:10,182 com.apple.ucupdate.plist: ucupdate: Checked 1 update, no match found.
2011-11-28 11:45:10,313 com.apple.pfctl: No ALTQ support in kernel
2011-11-28 11:45:10,313 com.apple.pfctl: ALTQ related functions disabled
2011-11-28 11:45:10,542 com.apple.SecurityServer: Session 100000 created
2011-11-28 11:45:11,000 kernel: macx_swapon SUCCESS
2011-11-28 11:45:11,071 com.apple.DumpPanic: 2011-11-28 11:45:10.809 DumpPanic[46:4303] Error getting a reference to IODeviceTree:/options
2011-11-28 11:45:11,073 com.apple.launchd: (com.apple.DumpPanic[46]) Exited with code: 1
2011-11-28 11:45:13,000 kernel: Waiting for DSMOS...
2011-11-28 11:45:13,399 UserEventAgent: starting CaptiveNetworkSupport as SystemEventAgent built Jun 13 2011 17:29:21
2011-11-28 11:45:13,404 UserEventAgent: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
2011-11-28 11:45:13,404 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
2011-11-28 11:45:13,408 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:45:13,408 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:45:13,408 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
2011-11-28 11:45:13,409 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:45:13,409 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:45:13,552 UserEventAgent: CertsKeychainMonitor: configuring
kernel.log:
Nov 28 11:45:05 localhost kernel[0]: Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Nov 28 11:45:05 localhost kernel[0]: vm_page_bootstrap: 942082 free pages and 32766 wired pages
Nov 28 11:45:05 localhost kernel[0]: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
Nov 28 11:45:05 localhost kernel[0]: zone leak detection enabled
Nov 28 11:45:05 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 28 11:45:05 localhost kernel[0]: mig_table_max_displ = 73
Nov 28 11:45:05 localhost kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
Nov 28 11:45:05 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
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Nov 28 11:45:05 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
Nov 28 11:45:05 localhost kernel[0]: calling mpo_policy_init for Sandbox
Nov 28 11:45:05 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
Nov 28 11:45:05 localhost kernel[0]: calling mpo_policy_init for Quarantine
Nov 28 11:45:05 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
Nov 28 11:45:05 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 28 11:45:05 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 28 11:45:05 localhost kernel[0]: MAC Framework successfully initialized
Nov 28 11:45:05 localhost kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
Nov 28 11:45:05 localhost kernel[0]: IOAPIC: Version 0x11 Vectors 64:87
Nov 28 11:45:05 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Nov 28 11:45:05 localhost kernel[0]: PFM64 (36 cpu) 0xf10000000, 0xf0000000
Nov 28 11:45:05 localhost kernel[0]: [ PCI configuration begin ]
Nov 28 11:45:05 localhost kernel[0]: console relocated to 0xf20010000
Nov 28 11:45:05 localhost kernel[0]: PCI configuration changed (bridge=6 device=3 cardbus=0)
Nov 28 11:45:05 localhost kernel[0]: [ PCI configuration end, bridges 7 devices 19 ]
Nov 28 11:45:05 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 21:08:10 Aug 9 2011) initialization complete
Nov 28 11:45:05 localhost kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 002332fffed252a2; max speed s800.
Nov 28 11:45:05 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Nov 28 11:45:05 localhost kernel[0]: ERROR: FireWire unable to determine security-mode; defaulting to full-secure.
Nov 28 11:45:05 localhost kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
Nov 28 11:45:05 localhost kernel[0]: Pthread support ABORTS when sync kernel primitives misused
Nov 28 11:45:05 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
Nov 28 11:45:05 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
Nov 28 11:45:05 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
Nov 28 11:45:05 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
Nov 28 11:45:05 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
Nov 28 11:45:05 localhost kernel[0]: BTCOEXIST off
Nov 28 11:45:05 localhost kernel[0]: wl0: Broadcom BCM432b 802.11 Wireless Controller
Nov 28 11:45:05 localhost kernel[0]: 5.100.98.75
Nov 28 11:45:05 localhost kernel[0]: rooting via boot-uuid from /chosen: B431148B-03FB-3BC2-BB3E-7BCA2BEB0A29
Nov 28 11:45:05 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 28 11:45:05 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/ST9250410AS Media/IOGUIDPartitionScheme/LION@2
Nov 28 11:45:05 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Nov 28 11:45:05 localhost kernel[0]: Kernel is LP64
Nov 28 11:45:07 localhost kernel[0]: NVEthernet: Ethernet address 00:23:32:d2:52:a2
Nov 28 11:45:07 localhost kernel[0]: AirPort_Brcm4331: Ethernet address 00:23:6c:8c:fe:f0
Nov 28 11:45:07 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
Nov 28 11:45:11 localhost kernel[0]: macx_swapon SUCCESS
Nov 28 11:45:13 localhost kernel[0]: Waiting for DSMOS...
system.log:
Nov 28 11:44:58 localhost bootlog[0]: BOOT_TIME 1322477098 0
Nov 28 11:45:00 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Nov 28 11:45:08 localhost com.apple.launchd[1] (com.cisco.anyconnect.vpnagentd[54]): posix_spawn("/opt/cisco/vpn/bin/vpnagentd", ...): No such file or directory
Nov 28 11:45:08 localhost com.apple.launchd[1] (com.cisco.anyconnect.vpnagentd[54]): Exited with code: 1
Nov 28 11:45:08 localhost com.apple.launchd[1] (com.cisco.anyconnect.vpnagentd): Throttling respawn: Will start in 10 seconds
Nov 28 11:45:10 localhost com.apple.ucupdate.plist[24]: ucupdate: Checked 1 update, no match found.
Nov 28 11:45:10 localhost com.apple.pfctl[33]: No ALTQ support in kernel
Nov 28 11:45:10 localhost com.apple.pfctl[33]: ALTQ related functions disabled
Nov 28 11:45:11 localhost DumpPanic[46]: Error getting a reference to IODeviceTree:/options
Nov 28 11:45:11 localhost com.apple.DumpPanic[46]: 2011-11-28 11:45:10.809 DumpPanic[46:4303] Error getting a reference to IODeviceTree:/options
Nov 28 11:45:11 localhost com.apple.launchd[1] (com.apple.DumpPanic[46]): Exited with code: 1
Nov 28 11:45:13 localhost UserEventAgent[11]: starting CaptiveNetworkSupport as SystemEventAgent built Jun 13 2011 17:29:21
Nov 28 11:45:13 localhost UserEventAgent[11]: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
Nov 28 11:45:13 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
Nov 28 11:45:13 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
Nov 28 11:45:13: --- last message repeated 1 time ---
Nov 28 11:45:13 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
Nov 28 11:45:13 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
Nov 28 11:45:13: --- last message repeated 1 time ---
Nov 28 11:45:13 localhost UserEventAgent[11]: CertsKeychainMonitor: configuring
Kernel panic #2
Picture of KP2:
https://docs.google.com/open?id=0B39rsOfWshQEMGFhZmRlNmMtNGU5YS00ODMzLWExMWEtOGI zNWQ4YThhOGFm
All Message Log:
2011-11-28 11:48:42,000 bootlog: BOOT_TIME 1322477322 0
2011-11-28 11:48:51,000 kernel: Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
2011-11-28 11:48:51,000 kernel: vm_page_bootstrap: 942082 free pages and 32766 wired pages
2011-11-28 11:48:51,000 kernel: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
2011-11-28 11:48:51,000 kernel: zone leak detection enabled
2011-11-28 11:48:51,000 kernel: standard timeslicing quantum is 10000 us
2011-11-28 11:48:51,000 kernel: mig_table_max_displ = 73
2011-11-28 11:48:51,000 kernel: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
2011-11-28 11:48:51,000 kernel: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
2011-11-28 11:48:51,000 kernel: calling mpo_policy_init for TMSafetyNet
2011-11-28 11:48:51,000 kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
2011-11-28 11:48:51,000 kernel: calling mpo_policy_init for Sandbox
2011-11-28 11:48:51,000 kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
2011-11-28 11:48:51,000 kernel: calling mpo_policy_init for Quarantine
2011-11-28 11:48:51,000 kernel: Security policy loaded: Quarantine policy (Quarantine)
2011-11-28 11:48:51,000 kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
2011-11-28 11:48:51,000 kernel: The Regents of the University of California. All rights reserved.
2011-11-28 11:48:51,000 kernel: MAC Framework successfully initialized
2011-11-28 11:48:51,000 kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
2011-11-28 11:48:51,000 kernel: IOAPIC: Version 0x11 Vectors 64:87
2011-11-28 11:48:51,000 kernel: ACPI: System State [S0 S3 S4 S5] (S3)
2011-11-28 11:48:51,000 kernel: PFM64 (36 cpu) 0xf10000000, 0xf0000000
2011-11-28 11:48:51,000 kernel: [ PCI configuration begin ]
2011-11-28 11:48:51,000 kernel: console relocated to 0xf20010000
2011-11-28 11:48:51,000 kernel: PCI configuration changed (bridge=6 device=3 cardbus=0)
2011-11-28 11:48:51,000 kernel: [ PCI configuration end, bridges 7 devices 19 ]
2011-11-28 11:48:51,000 kernel: AppleIntelCPUPowerManagement: (built 21:08:10 Aug 9 2011) initialization complete
2011-11-28 11:48:51,000 kernel: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 002332fffed252a2; max speed s800.
2011-11-28 11:48:51,000 kernel: [IOBluetoothHCIController::setConfigState] calling registerService
2011-11-28 11:48:51,000 kernel: ERROR: FireWire unable to determine security-mode; defaulting to full-secure.
2011-11-28 11:48:51,000 kernel: mbinit: done [64 MB total pool size, (42/21) split]
2011-11-28 11:48:51,000 kernel: Pthread support ABORTS when sync kernel primitives misused
2011-11-28 11:48:51,000 kernel: com.apple.AppleFSCompressionTypeZlib kmod start
2011-11-28 11:48:51,000 kernel: com.apple.AppleFSCompressionTypeDataless kmod start
2011-11-28 11:48:51,000 kernel: com.apple.AppleFSCompressionTypeZlib load succeeded
2011-11-28 11:48:51,000 kernel: com.apple.AppleFSCompressionTypeDataless load succeeded
2011-11-28 11:48:51,000 kernel: AppleIntelCPUPowerManagementClient: ready
2011-11-28 11:48:51,000 kernel: BTCOEXIST off
2011-11-28 11:48:51,000 kernel: wl0: Broadcom BCM432b 802.11 Wireless Controller
2011-11-28 11:48:51,000 kernel: 5.100.98.75
2011-11-28 11:48:51,000 kernel: rooting via boot-uuid from /chosen: B431148B-03FB-3BC2-BB3E-7BCA2BEB0A29
2011-11-28 11:48:51,000 kernel: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
2011-11-28 11:48:51,000 kernel: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/ST9250410AS Media/IOGUIDPartitionScheme/LION@2
2011-11-28 11:48:51,000 kernel: BSD root: disk0s2, major 14, minor 2
2011-11-28 11:48:51,000 kernel: jnl: unknown-dev: replay_journal: from: 5649408 to: 9708544 (joffset 0x747000)
2011-11-28 11:48:51,000 kernel: jnl: unknown-dev: journal replay done.
2011-11-28 11:48:51,000 kernel: Kernel is LP64
2011-11-28 11:48:51,000 kernel: hfs: Removed 0 orphaned / unlinked files and 6 directories
2011-11-28 11:48:46,376 com.apple.launchd: *** launchd[1] has started up. ***
2011-11-28 11:48:53,000 kernel: NVEthernet: Ethernet address 00:23:32:d2:52:a2
2011-11-28 11:48:53,000 kernel: AirPort_Brcm4331: Ethernet address 00:23:6c:8c:fe:f0
2011-11-28 11:48:53,000 kernel: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
2011-11-28 11:48:55,119 com.apple.launchd: (com.cisco.anyconnect.vpnagentd[54]) posix_spawn("/opt/cisco/vpn/bin/vpnagentd", ...): No such file or directory
2011-11-28 11:48:55,120 com.apple.launchd: (com.cisco.anyconnect.vpnagentd[54]) Exited with code: 1
2011-11-28 11:48:55,120 com.apple.launchd: (com.cisco.anyconnect.vpnagentd) Throttling respawn: Will start in 10 seconds
2011-11-28 11:48:55,473 com.apple.pfctl: No ALTQ support in kernel
2011-11-28 11:48:55,473 com.apple.pfctl: ALTQ related functions disabled
2011-11-28 11:48:55,823 com.apple.ucupdate.plist: ucupdate: Checked 1 update, no match found.
2011-11-28 11:48:55,886 fseventsd: event logs in /.fseventsd out of sync with volume. destroying old logs. (171 12 336)
2011-11-28 11:48:56,589 fseventsd: log dir: /.fseventsd getting new uuid: 1259FC9A-89C4-463B-A803-827EF26804C1
2011-11-28 11:48:56,646 com.apple.DumpPanic: 2011-11-28 11:48:56.498 DumpPanic[46:4303] Error getting a reference to IODeviceTree:/options
2011-11-28 11:48:56,652 com.apple.launchd: (com.apple.DumpPanic[46]) Exited with code: 1
2011-11-28 11:48:57,000 kernel: macx_swapon SUCCESS
2011-11-28 11:48:57,026 com.apple.SecurityServer: Session 100000 created
2011-11-28 11:48:58,641 UserEventAgent: starting CaptiveNetworkSupport as SystemEventAgent built Jun 13 2011 17:29:21
2011-11-28 11:48:58,645 UserEventAgent: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
2011-11-28 11:48:58,645 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
2011-11-28 11:48:58,645 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:48:58,645 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:48:58,645 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
2011-11-28 11:48:58,646 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:48:58,646 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
2011-11-28 11:48:58,971 UserEventAgent: CertsKeychainMonitor: configuring
2011-11-28 11:48:59,000 kernel: Waiting for DSMOS...
kernel.log:
Nov 28 11:48:51 localhost kernel[0]: Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Nov 28 11:48:51 localhost kernel[0]: vm_page_bootstrap: 942082 free pages and 32766 wired pages
Nov 28 11:48:51 localhost kernel[0]: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
Nov 28 11:48:51 localhost kernel[0]: zone leak detection enabled
Nov 28 11:48:51 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 28 11:48:51 localhost kernel[0]: mig_table_max_displ = 73
Nov 28 11:48:51 localhost kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
Nov 28 11:48:51 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
Nov 28 11:48:51 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
Nov 28 11:48:51 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
Nov 28 11:48:51 localhost kernel[0]: calling mpo_policy_init for Sandbox
Nov 28 11:48:51 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
Nov 28 11:48:51 localhost kernel[0]: calling mpo_policy_init for Quarantine
Nov 28 11:48:51 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
Nov 28 11:48:51 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 28 11:48:51 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 28 11:48:51 localhost kernel[0]: MAC Framework successfully initialized
Nov 28 11:48:51 localhost kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
Nov 28 11:48:51 localhost kernel[0]: IOAPIC: Version 0x11 Vectors 64:87
Nov 28 11:48:51 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Nov 28 11:48:51 localhost kernel[0]: PFM64 (36 cpu) 0xf10000000, 0xf0000000
Nov 28 11:48:51 localhost kernel[0]: [ PCI configuration begin ]
Nov 28 11:48:51 localhost kernel[0]: console relocated to 0xf20010000
Nov 28 11:48:51 localhost kernel[0]: PCI configuration changed (bridge=6 device=3 cardbus=0)
Nov 28 11:48:51 localhost kernel[0]: [ PCI configuration end, bridges 7 devices 19 ]
Nov 28 11:48:51 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 21:08:10 Aug 9 2011) initialization complete
Nov 28 11:48:51 localhost kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 002332fffed252a2; max speed s800.
Nov 28 11:48:51 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Nov 28 11:48:51 localhost kernel[0]: ERROR: FireWire unable to determine security-mode; defaulting to full-secure.
Nov 28 11:48:51 localhost kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
Nov 28 11:48:51 localhost kernel[0]: Pthread support ABORTS when sync kernel primitives misused
Nov 28 11:48:51 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
Nov 28 11:48:51 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
Nov 28 11:48:51 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
Nov 28 11:48:51 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
Nov 28 11:48:51 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
Nov 28 11:48:51 localhost kernel[0]: BTCOEXIST off
Nov 28 11:48:51 localhost kernel[0]: wl0: Broadcom BCM432b 802.11 Wireless Controller
Nov 28 11:48:51 localhost kernel[0]: 5.100.98.75
Nov 28 11:48:51 localhost kernel[0]: rooting via boot-uuid from /chosen: B431148B-03FB-3BC2-BB3E-7BCA2BEB0A29
Nov 28 11:48:51 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 28 11:48:51 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/ST9250410AS Media/IOGUIDPartitionScheme/LION@2
Nov 28 11:48:51 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Nov 28 11:48:51 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 5649408 to: 9708544 (joffset 0x747000)
Nov 28 11:48:51 localhost kernel[0]: jnl: unknown-dev: journal replay done.
Nov 28 11:48:51 localhost kernel[0]: Kernel is LP64
Nov 28 11:48:51 localhost kernel[0]: hfs: Removed 0 orphaned / unlinked files and 6 directories
Nov 28 11:48:53 localhost kernel[0]: NVEthernet: Ethernet address 00:23:32:d2:52:a2
Nov 28 11:48:53 localhost kernel[0]: AirPort_Brcm4331: Ethernet address 00:23:6c:8c:fe:f0
Nov 28 11:48:53 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
Nov 28 11:48:57 localhost kernel[0]: macx_swapon SUCCESS
Nov 28 11:48:59 localhost kernel[0]: Waiting for DSMOS...
system.log:
Nov 28 11:48:42 localhost bootlog[0]: BOOT_TIME 1322477322 0
Nov 28 11:48:46 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Nov 28 11:48:55 localhost com.apple.launchd[1] (com.cisco.anyconnect.vpnagentd[54]): posix_spawn("/opt/cisco/vpn/bin/vpnagentd", ...): No such file or directory
Nov 28 11:48:55 localhost com.apple.launchd[1] (com.cisco.anyconnect.vpnagentd[54]): Exited with code: 1
Nov 28 11:48:55 localhost com.apple.launchd[1] (com.cisco.anyconnect.vpnagentd): Throttling respawn: Will start in 10 seconds
Nov 28 11:48:55 localhost com.apple.pfctl[33]: No ALTQ support in kernel
Nov 28 11:48:55 localhost com.apple.pfctl[33]: ALTQ related functions disabled
Nov 28 11:48:55 localhost com.apple.ucupdate.plist[24]: ucupdate: Checked 1 update, no match found.
Nov 28 11:48:55 localhost fseventsd[43]: event logs in /.fseventsd out of sync with volume. destroying old logs. (171 12 336)
Nov 28 11:48:56 localhost fseventsd[43]: log dir: /.fseventsd getting new uuid: 1259FC9A-89C4-463B-A803-827EF26804C1
Nov 28 11:48:56 localhost DumpPanic[46]: Error getting a reference to IODeviceTree:/options
Nov 28 11:48:56 localhost com.apple.DumpPanic[46]: 2011-11-28 11:48:56.498 DumpPanic[46:4303] Error getting a reference to IODeviceTree:/options
Nov 28 11:48:56 localhost com.apple.launchd[1] (com.apple.DumpPanic[46]): Exited with code: 1
Nov 28 11:48:58 localhost UserEventAgent[11]: starting CaptiveNetworkSupport as SystemEventAgent built Jun 13 2011 17:29:21
Nov 28 11:48:58 localhost UserEventAgent[11]: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
Nov 28 11:48:58 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
Nov 28 11:48:58 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
Nov 28 11:48:58: --- last message repeated 1 time ---
Nov 28 11:48:58 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
Nov 28 11:48:58 localhost UserEventAgent[11]: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
Nov 28 11:48:58: --- last message repeated 1 time ---
Nov 28 11:48:58 localhost UserEventAgent[11]: CertsKeychainMonitor: configuring

Thank you for your quick reply!
However I cant manage to find the panic logs in the library/logs/ or any of its directorys. Ive looked for this logs before and my guess is that they dont get created if the panic occurs during boot.

Need help troubleshooting officejet4630 printing problem

I cannot print from my officejet 4630. I encountered the problem a few days ago and I have been working tirelessly to get this up and running again. The problem first started with my desktop, and the following day I was unable to print with my laptop.
In the laptop:
I have uninstalled and re-installed, I have downloaded print dr. and documents seemed to print sporadically, a half hour after I sent them to the queue.
in the desktop:
I have uninstalled, and I am unable to reinstall. It seems to get stuck at the network check. Ok, so I unplugged my router to see if connectivity was the problem. It's fine. I was able to get signal back to my desktop and my printer quickly. The signal is strong in both devices at all times (mine is the only computer in the house). So what the heck is going on? I've troubleshooted and I arriving at no clear answer. I'm reaching the end of my rope trying to figure this out, please help asap.

Hey @mhubbard,
Welcome to the HP Support Forums!
I would like to work with you today with resolving the network communication and printing issues you're experiencing with your HP Officejet 4630 e-All-in-One Printer. I understand that this issue is affecting both your laptop and your desktop. You have also ran the Print and Scan Doctor tools, uninstalled and reinstalled, and powercycled your router to no avail. It is important to note that even though your signal strength for your network is great there is still a chance that your router could be blocking some communication to a printer.
Just so you are aware, when you network a printer there really is no grey area, the printer either works or it doesn't. If the printer doesn't work at all on a network than you may have a defective network card. However, if the printer connects to the network, even if it's an intermittent connection (slow printing, no communication, etc . . . ), it proves that the network card is functioning. Sometimes routers deem the printer as a threat trying to access the network and end up blocking some or all features of the printers network communication. This isn't something that is wrong with the router, it's just doing its job too well.
Now with that being said, I'm going to take you through some troubleshooting steps to get this product up and running consistently for you. Please run through the step-by-step troubleshooting steps below.
Step 1: Powercycle the Network:
I know you have already tried this, but there is a special way this should be done. If you haven't already please run the steps below.
1.First, unplug the power cable to your Router
2.Once your Router is unplugged, turn off your printer
3.Next, shut down your computer
4.After 30 seconds to 1 minutes, plug your Router back in
5.Next, turn on your printer
6.Turn on the computer
After a few moments the internet connection will reestablish itself. Check the internet on your computer and ensure it is working before proceeding.
Step 2: Reset the Winsock:
Please run the following steps on your Desktop computer.
The Network Installation Hangs on the 'Checking Network Environment' Screen
Step 3: Printer Doesn't Maintain Wireless Connection:
Printer Does Not Maintain Wireless Connection
Should the steps in this document fail to resolve your issue than proceed to the next step.
Step 4: Open Router Ports:
There are certain ports on a router that allow wireless communication with the printer for printing and scanning. If you're not sure how to open these ports yourself, please contact the manufacturer of your router to do this for you.
Open: Incoming (UDP) Ports:
137, 138, 161, 427
Open: Outgoing (TCP) Ports:
137, 139, 427, 9100, 9220, 9500
Also, on the router ensure that:
Mac Filtering should be OFF
Firmware updated
Firewall may need to be 'off' for testing
Please let me know if the steps I've provided resolve your wireless communication and printing issues. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Need help troubleshooting: booting problems

I'm a bit stuck troubleshooting and could do with some advice.
A quick backstory: my mid-2010 13" MBP started to refuse to boot and displayed the flashing question mark, so the Geniuses replaced the hard drive connector cable - which sorted the problem for a few months.
So the flashing ? reappeared and I've tried a few fixes but need advice on where to go now, I think it might be a RAM problem.
What I've tried so far:
I've tried erasing and then verify and repair the HD through disk utility, using the OSX DVD, which came up OK.
Reset NVRAM
Clean Install: the HD would show up, but would fail after 30 mins; "Install failed... could not copy the necessary support files."
Ran Apple Hardware Test: showed error 4mem/4/40000000 0xabd93398
Took out each RAM card separately, cleaned with compressed air, tried out each one separately in either slot - still get a flashing ? on startup.
Any thoughts on what I could do would be really appreciated. Thanks for any advice!

If the OS installer failed removing RAM will not fix the damage.
The question mark means a bootable OS couldn't be found. You will need to reinstall the OS & see if the Mac stays stable. You may need to do this with one RAM module to see if the other is causing the crash. The AHT message is a RAM error, re-run the test & change modules to see if it is a particular module or slot that causes it.
You can try booting from external disk to try to rule out the internal HD, but that isn't a practical solution for a laptop, it's more to help diagnose where the fault could be.
You could take it to an Apple store to see if they can help, but I doubt there will be any chance of repairs unless you pay. The first visit will be free, but there is a limited amount of testing that can be done.

Compatability Issue: Need Help Disabling Additional Functions - URGENT!

I am experiencing a problem with running Pro Tools 8.0.4 LE on my HP Pavilion dv7, which is encountered as a DAE error -6006 when loading Pro Tools. Research indicates that this error relates somehow to the firewire connection, and I am able to use Pro Tools on this system with a different interface (one that only has two microphone inputs) that allows me to connect via USB.
Also, when I do run Pro Tools via USB it seems that I can't use the Quick Punch feature without a minimum 10 second (usually a lot longer) delayed response after pressing the playback or record button!
I have been emailing Pro Tools support back and forth daily for 10 days now, and in the most recent email, they have said:
"This might be an incompatibility issue. HP Pavilion dv7 laptop is not tested by our US headquarter testing team
and not officially supported.
As you have found by yourself, each PC manufacture pre- installs their own features (as TV tuner) and the program into
Windows OS , the motherboard and BIOS. They work differently to Pro Tools and sometimes conflict. That is why we cannot support those PCs we have not tested.
Please turn off all the additional function by HP from BIOS. Please ask HP support how to do."
Therefore, I am requesting assistance with disabling all unnecessary services and processes on my HP laptop. I am assuming that the TV tuner is not a necessary service, but I have no idea about most of the others, and obviously I don't want to disable something that is necessary.
If you could help me ASAP I would really appreciate it, as I need to get on with recording urgently! Thank you.
This question was solved.
View Solution.

UPDATE:
I have also been advised by Pro Tools support that if I add a supported FireWire card with Texas Instrument FireWire chip onto my computer, it may solve the problem. When I asked them how to go about doing this, they responded:
"If your PC has Express Card slot,
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=352647
SIIG FireWire 2-Port ExpressCard
is tested and supported FireWire card.
Please ask HP about the spec of your computer."

Need help troubleshooting issues with Adobe Reader X

Hello,
Recently our company upgraded multilpe computers to Reader X. Initially we installed version 10.1.0. Ever since our users on X have been experiencing problems. We are seeing three different issues.
1) A user will fill out the PDF and click print. At that point a popup appears with the message "Adobe Reader has encountered a problem and needs to close. We are sorry for the inconvenience." The user has the choice to click on Debug or Close. Clicking Debug doesn't appear to do anything.
2) Clicking on a PDF in internet explorer will launch Adobe Reader and a progress bar shows on the screen indicating that the PDF is loading. The progress bar goes away and the user is left looking at a grey screen.
3) When attempting to open a PDF the user recieves this message "The instruction at "0x00720065" referenced memory at "0x00720065" . The memory could not be "written."
In every situation the only way to get past the problems is a restart of the PC.
As an attempt to resolve the issue we tried upgrading several users to Reader version 10.1.3. This was done by completely uninstalling version 10.1.0 and then installing 10.1.3. This did not have any effect on the problems.
Can anyone here offer and suggestions?
Thank you

Hello,
1. The OS on which you are seeing these issues.
Windows XP SP3
2. The method of deployment of the 10.1.3 update. Was it done via SMS/GPO/SCUP?
Originally 10.1.0 was installed remotely using a program PSEXEC. Once the errors began occurring 10.1.0 was uninstalled manually and 10.1.3 was installed using a copy from your ftp site.
3. Can you try and update any one of your systems to the latest version of Reader i.e. Reader 10.1.4 and see if it solves the problem.
We have upgraded one machine to 10.1.4 using the Check for Updates function within Reader 10.1.3 and are looking for any ongoing issues.
4. Which browser are you using to render the PDFs. Is the issue seen with internal links alone or with all links. Can you try and see if the following opens on one of the faulty machine: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_Re leaseNote_10.1.3.pdf<http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.3.pdf>
We are using IE 8. The issues are seen with both internal and external links as well as stand alone PDFs. No one could open the link you sent but we could open: http://helpx.adobe.com/content/dam/kb/en/837/cpsid_83708/attachments/Acrobat_Reader_Releas eNote_10.1.3.pdf on a faulty machine.
5. If suggestion# 3 doesn't work, can you also try and uninstall the installation on any one of the machines manually (i.e. via Control Panel > Add/Remove Programs or Programs and Features depending upon your OS) and install a fresh copy of Reader 10.1.3 (from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.3/en_US/AdbeRdr1013 enUS.exe<ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.3/en_US/AdbeRdr1013_en_US.exe>) and see if it solves the problem. If it does, then it may be an issue with the Deployment methodology followed.
Already tried this. See answer to suggestion #2
Thanks,
Adam Behsmann
Application Support Analyst
Exchange Bank
(707) 541-1044

Need help in copying Invoice date to lower level item in Sales order report

Hello Experts,
I am debugging into one Sales order report.I need little bit help.The report is displaying Invoice Date for
Sales order Billing documents for Higher item in Bill of Material Structures.But as per user requirement,
I am supposed to show the Invoice date for lower level items also.The field for Higher level item is 'UEPOS'.
I want to copy the Invoice date for Higher level item to lower level item. Can you please guide me in the logic?
Thanking you in anticipation.
Best Regards,
Harish

Hi BreakPoint,
Thanks for the information.
I have applied the same way but it is showing only lower line items now.
Invoice dates for Higher level items are not there.
I am pasting the code here which I have applied.
Then you can give me more guidence.
This is to be done only for 'ZREP' sales orders.
if w_vbak-auart EQ 'ZREP' and w_vbak-uepos is not INITIAL.
                      read table t_final into w_final_ZREP with key vbeln = w_vbak-vbeln
                                                                    posnr = w_vbak-uepos.
                         w_final-erdat_i = w_final_ZREP-erdat_i.
                         else.
                if w_vbak-auart EQ 'ZREP' and w_vbak-uepos is INITIAL.
                  w_final-erdat_i = w_invdate.
                endif.
                endif.
Can you please sugest me changes here?
Best Regards,
Harish
Edited by: joshihaa on Jul 13, 2010 6:22 PM

Need help for Conversion Function in Oracle

Hi, Can Any One help me Please.
I need a Oracle conversion script for converting from decimal to hex. and decimal to datetime.
Thanks In Advance.

Hi,
for the Hex-Number-conversion see:
[url http://psoug.org/snippet/Convert-Hex-to-Decimal-Decimal-to-Hex_78.htm] self-defined Conversion-Functions
What number format do you have? YYYMMDD
Or is there a Date corresponding to 1 and a number n represent the date n-1 days after day 1?
Please describe further.
Bye
stratmo

Need help in simple function

Hi,
i am using sql developer to write a simple function .which need to get job details by using employ number
..below is the function
CREATE OR REPLACE
FUNCTION Q_JOB(empno1 in emp.empno%type) RETURN VARCHAR2 AS
job1 varchar2(100);
BEGIN
select job into job1 from
emp where empno=empno1;
dbms_output.put_line('job :'||job1);
RETURN job1;
END Q_JOB;
when i am trying to run this using command
execute q_job(7369);
i am getting folowing error..
PL/SQL: Statement ignored
06550. 00000 - "line %s, column %s:\n%s"
*Cause: Usually a PL/SQL compilation error.
*Action:
can any one tell whats exact problem is?

You can use execute only for procedures, not functions.
You have different possibilities:
* If you like issuing the statement from a worksheet, use an anonymous block:
DECLARE
v_job emp.job%type;
BEGIN
v_job = q_job(7369);
END;
/ * Alternatively, use your function in SQL:
SELECT q_job(7369) FROM DUAL; * For editing and testing your PL/SQL code, sqldev has very cool features: editor, compiler and debugger.
Under the Functions node under your connection, you'll find your function: right-click and Edit it. Just above your code you have a mini-toolbar to Compile your code, Run or Debug it. A lot more on this inside the Help topics.
Using the last 2 possibilities will provide you the returned value, so using dbms_output in your function isn't even necessary.
Have fun,
K.

Need help with copying group policy links to a new OU

Good Morning everyone. I hope you can help (pretty sure you can). I am working on a powershell script to copy the OU structure from an existing OU and create a new one and then apply the same group policies to the newly created OU. I have the creation portion
working fine. The script creates the OU and all sub OU's however I have not been able to figure out how to get the GP links to copy from anything other than the root OU. I found this snippet online but I can only get it to work on the root of the
OU. The full script is at the bottom. Right now I am just manually applying the links but I would like to not have to edit this script every time a new GPO is created so I want it to read all of the GP links from the whole OU structure like the
first part of the full script does. Thanks in advance for any and all help!
Roger
import-module GroupPolicy
$SourceOU = "Computers"
$DestinationOU = "OU=computers,OU=MSP,OU=NA,DC=testeucs,DC=local"
[xml]$gpos = Get-GPOReport -all -ReportType xml
foreach ($gpo in $gpos.gpos.gpo) {
if ($gpo.LinksTo.SOMName -eq $SourceOU) {
New-GPLink -Name $gpo.name -Target $DestinationOU
#--------Config
$RegionOU = Read-Host "Enter Region: NA, ASIA, or EULA"
$NewSiteOU = Read-Host "Enter name of new site"
$sourceOU = "OU=NBKWin7,OU=NA,DC=testeucs,DC=local"
$destinationOU = "OU=$NewSiteOU,OU=$RegionOU,DC=testeucs,DC=local"
$DestCompOU = "ou=Computers,$destinationOU"
$DestUserOU = "OU=Users,$destinationOU"
#--------Main
$adPath= "LDAP://" + $destinationOU
import-module activedirectory
Import-Module GroupPolicy
#Create OUs
$objDomain=New-Object System.DirectoryServices.DirectoryEntry($adPath)
$ObjSearch=New-Object System.DirectoryServices.DirectorySearcher($ObjDomain)
[array] $OUs = @()
$OUs = dsquery * $sourceOU -Filter "(objectCategory=organizationalUnit)" -limit 0
$OUsorted = $OUs | sort-object { $_.Length}
for ($k=0; $k -le $OUsorted.Count -1; $k++)
$OUtoCreate = ($OUsorted[$k] -replace $sourceOU,$destinationOU).ToString()
$OUSearch = ($OUtoCreate -replace '"',"").ToString()
$ObjSearch.Filter = "(&(objectCategory=organizationalUnit)(distinguishedName="+ $OUSearch + "))"
$allSearchResult = $ObjSearch.FindAll()
if ($allSearchResult.Count -eq 1)
"No changes were done on = " + $OUtoCreate
else
dsadd ou $OUtoCreate
"OU Creation = " + $OUtoCreate
New-GPLink -Name KerberosDESEncryption -Target $destinationOU -Domain testeucs.local -LinkEnabled Yes -Order 1
New-GPLink -Name WIN8_InternetExplorer -Target $destinationOU -Domain testeucs.local -LinkEnabled Yes -Order 2
New-GPLink -Name WIN7_DCMSENABLE -Target $DestCompOU -Domain testeucs.local -LinkEnabled Yes -Order 1
New-GPLink -Name DNS_Suffix -Target $DestCompOU -Domain testeucs.local -LinkEnabled Yes -Order 2

Here is how to get the current GPO links so you can copy them:
http://gallery.technet.microsoft.com/scriptcenter/Get-GPlink-Function-V13-b31253b4
¯\_(ツ)_/¯

Need Help Troubleshooting Copy Function

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