Need Help-Trying to re-install iTunes
A few weeks ago I did an iTunes/Apple update on my computer. Now when I try to sync my ipad it's telling me that I need to re-install iTunes b/c the update was corrupt. So I uninstalled it and am trying to re-install it and I keep getting a message that says.... Service 'Apple Mobile Device' failed to start. Verify you have sufficient privliges to start system services.....What does that mean???? I don't have an iphone and have never used my phone for anything on itunes. So not only can I NOT sync my ipad, I can't even get iTunes to download on my computer. Any suggestions??
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom
Similar Messages
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NEED HELP error messages - cannot install iTunes upgrade
I'm running Windows Vista.
I've been using iTunes for about a year, no problem.
When I went to download the iTunes latest version I have had nothing but problems. I keep getting this error message on trying to install the upgrade for iTunes, and now I cannot even use iTunes:
iTunes could not be installed because Visual Basic Script (VBscript) is not installed or has been disabled. Make sure VBscript is installed, turn off script blocking in anti-virus and personal firewall software, re-register VBscript, and then install iTunes.
I have no idea what that message means and I need step by step directions on how to find out of perform whatever that message means.
Your help would be GREATLY appreciated.
Dell Optiplex Windows Vista VISTA for Businesseven though the following document refers to XP rather than Vista, it's still worth a crack on a Vista box:
iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript) -
I'm trying to re-install itunes 10.7 on my PC. I'm getting an error code saying I need a 64 bitn not a 32 bit. I'm stuck. Need some help
Hi Jon,
The "correct" name for an iTunes Library file is iTunes Library.itl. Nearly all updates to iTunes involve some upgrade the library file. The pre-upgrade file is moved into the Previous iTunes Libraries folder, stamped with the date of the upgrade, and then used to construct a new library incorporating any changes that have been made to the data structure for the new build. Should this upgrade go wrong you can usually copy the archived file back into the main iTunes folder, give it the correct name, start iTunes and iTunes will do the upgrade over again. Like this...
Sometimes when iTunes isn't shut down properly the active library file gets corrupted. If you start iTunes in this state you may be prompted to locate a valid library file. It looks like you have connected to a much older library file at some point. What is less clear is if this is a recent event or an older one.
I suggest you search the entire computer for all files of the form *.itl. Ideally we need to find the most recently modified one that isn't corrupt, place it in the main iTunes folder, rename it as iTunes Library.itl and connect to it. Having placed a suitable library file in the correct location and renamed it, click the icon to start iTunes and then immediately press and hold down the left shift key. Keep holding until asked to create or choose a library. Click choose and browse to the renamed/relocated library file. If that file won't work close iTunes, and try another in the fashion shown in the diagram until you find one that is satisfactory. No need to use the shift-start-iTunes trick again as this time each new file will be on the same path.
Once you've found the best of the available libraries you can use a tool called iTunes Folder Watch to catch up with any changes since the backup file was created, i.e., add in the new files, or delete the entries for tracks that have been removed from the media folder.
If for some reason the restored library contains broken links to the media I have a script called FindTracks that can repair them.
When you get it all working make a backup!
tt2 -
Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
i am running osx 10.5.8 and just wiped everything off this computer to free up space (including iTunes). I am trying to re-install itunes now and it won't because I need to be running osx 10.6.8. How do I update?
You can download iTunes 10.3 here - this will run on Leopard.
http://support.apple.com/kb/DL1103 -
help me i cant install itunes on my windows 7 enterprise i try installing 32bit and it says that i need the 64bit but then in need the 32bit to use the 64bit please help
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W. -
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
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My Vista Home Premium desktop has not used Firefox for a long time. I just loaded it as well as on my Honeycomb Android. The statement that I made pretty much says what my problem is. I can use both of them at the same time and use a router with the air Verizon card installed.
I'll repeat my question: This is detailed: I lost my touch pad scroll ability on my desktop when I installed Firefox, I am having a terrible time trying to sync my new Android tablet to my desktop, my desktop Firefox is acting very strangely (I need help trying to use it)My Vista Home Premium desktop has not used Firefox for a long time. I just loaded it as well as on my Honeycomb Android. The statement that I made pretty much says what my problem is. I can use both of them at the same time and use a router with the air Verizon card installed.
I'll repeat my question: This is detailed: I lost my touch pad scroll ability on my desktop when I installed Firefox, I am having a terrible time trying to sync my new Android tablet to my desktop, my desktop Firefox is acting very strangely (I need help trying to use it) -
I have tried uninstalling and installing itunes several times following the outlined tutorial. During part of the installation i get a message that recommends me get in contact help/support and concludes with HRESULT:0x800736B3 ...................any ideas?
The links on this Support page may be of help: http://www.apple.com/support/itunes/install/
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Hey im trying to update/ install itunes and i keep getting "the feature you are trying to use is on a network resource that is unavailable" HELP
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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When trying to re-install itunes i get error HRRESULT:0x8007054F what does this mean?
I am useless with technology and desperately need help! When trying to re-install itunes i get error HRRESULT:0x8007054F what does this mean? I have followed step by step guide to de-install then re-install itunes as instructed when i couldnt connect my new ipad to my computer to synchronise it with my exisiting itunes account initially set up with my ipod. I successfully re-nstalled itunes but it wouldnt open and told me to de-install and re-install again. This has repeated several times and now i get this error message. I dont know what to do next?
HRRESULT: 0x8007054F
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 8007054F, or some other number? (If they're another number, what number are you getting?) -
I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." ?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.
Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hope that helps,
Griff W. -
Getting same error message - 1st time ever having a problem witn iTunes. Tried to re-install iTunes but that just got another error message. Does this mean I have lost everything.
Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
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