Need help upgrading my operating system

I need to upgrade my existing operating system which is 10.4.11 to 10.5 so I can down load Pages. How do I go about doing that?

The version of Pages available for download is in the Mac App Store. You need OS X 10.6.8 for the Mac App Store and additionally you need OS X 10.7.5 to run Pages. What you wish to do may not be possible with your old Mac.

Similar Messages

  • I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new Ipome and Ipad.  and Ipad. Now I'm told I need to upgrade my operating system. The apple store gave me conflicting instructions. Any suggestions? Thanks

    I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new IPhone and Ipad. Now I'm told at the apple store that I need to upgrade my operationg system. They said they couldn't help and gave me conflicting advice about what to do. Any ideas? Thanks you!

    There are three models of MacBook that comprise the 'macbook 4.1' category, and each of them a little different; however other than 'macbook 4.1' the other thing they have in common is they all are considered Early 2008. Two are white, one black, polycarbonate case, Core2Duo 2.1GHz, 2.4GHz white, 2.4GHz black.
    So if you can determine which one, if any of these, is the model build year and spec you have, that would be handy. Did you tell whoever you spoke to the serial number of your computer, so they'd know by looking up the specs to see what the supported maximum RAM upgrade capacity was, and other minimum requirements to make any upgrade to Mac OS X 10.6.8 at all?
    If you have the serial number you can do a lookup to 'indentify by serial number' online, and use that information to determine if the computer needs even more RAM to take it past the minimum for Snow Leopard 10.6.8 and then get it ready to upgrade (via paid download from App Store, Snow Leopard gets you that far) and see what the next supported OS X full upgrade would be for the hardware limitations on that old MacBook.
    If your MacBook IS a 4.1 build, the highest OS X it could run if it has the 2.4GHz cpu, is Lion 10.7.5. That would be an upgrade from the App store, available to OS X 10.6.8+ computers that access it online. And I kind of doubt how supported a newest iphone etc may be in lion.
    everymac.com has a fair amount of information across many years of Apple computing hardware...
    Here's the three MacBooks that share the 4.1 designation; first shipped with as much as 1GB RAM upgrade and the other two only a 2GB RAM*, (one white/one black color) according to this information...
    • MacBook "Core 2 Duo" 2.1 13" (White-08) 2.1 GHz Core 2 Duo (T8100)   
    • MacBook "Core 2 Duo" 2.4 13" (White-08) 2.4 GHz Core 2 Duo (T8300)  
    • MacBook "Core 2 Duo" 2.4 13" (Black-08) 2.4 GHz Core 2 Duo (T8300)
    ...as seen here: http://www.everymac.com/systems/apple/macbook/index-macbook.html
    *But according to MacTracker (free: download database) http://mactracker.ca
    these MacBooks can use more RAM in aftermarket specs as much as:
    Maximum Memory
    6.0 GB (Actual) 4.0 GB (Apple)
    Memory Slots
    2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
    To get more information use a service such as this...
    •identify by serial number:
    http://www.powerbookmedic.com/identify-mac-serial.php
    The Apple? store or whoever you talked, to may have been as accurate as they could be without further research. Could be you may have a newer or older MacBook, which would change whatever later OS X it could run past 10.6.8. And to go past Snow Leopard, you need to download the last bits for 10.6.x to be able to go and get any later upgrade. The ones that may let a newest iphone or ipad work with it, are past SL10.6.8
    Anyway, as you further verify the model build year and configuration specifications, report back.
    Good luck & happy computing!

  • I need help with my operating system

    Okay, little bit of background:
    I bought the iMac second hand from a family friend who we no longer have contact with, the operating system etc was already installed.
    The disk drive on the mac is broke (I dont have the disks anyway, so it would be no use)
    I never purchased the operating system, like I said, it was pre-loaded.
    A few programmes weren't running correctly and the computer was just generally running slowly, so I decided to just restore the system as there was no important data on it and it would run faster in the end, and I figured the programmes would run properly again once restored.
    Anyway, I unknowingly deleted the operating system in the process of the restore (I thought it would only delete personal data like it does on my windows PC)
    I have no restore disk (a broken disk drive anyway), my apple ID was not used to buy the operating system, so therefore it cant be used to restore the operating system, I also never backed up the harddrive externally so it cant be reinstalled from that.
    My problem: I have no operating system and no way of recovering it. I read about Mavericks and because its free, I decided to try and download it, but with no operating system, the mac can only run 'Safari' and wont save things I try to download to the harddrive (it just says theres no space and the download doesnt happen). I also tried to access the App Store from Safari to try to download OS X lion on my apple ID, but once again, when using Safari on a mac without an operating system, it is very restrictive and I cant access the download page.
    I have no idea what to do and live miles away from the nearest apple store.
    Thanks in advance for any help provided by anyone.
    Jordan.
    Additional information:
    Its a 2007 iMac which was running OS X Lion 10.7.4 (I think, it was definitely Lion though).
    Serial No. is W8*******X85
    <Edited by Host>

    Ah. Well, then you have an itty-bitty problem. You need to backup your files to start with. You will need your retail Snow Leopard installer DVD which your friend should have provided to you. If he did not then ask him to bring it to you. It belongs to you along with the original distribution discs that came with computer when it was new.
    Do the following once you have the Snow Leopard DVD:
    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Upgrading to Lion
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    After you sign into your App Store account with your Apple ID click on the Redeem option under Quick Links to download your copy of Lion.
    As an aside to this: All actual 2007 iMacs are able to run Mavericks. So rather than buying Lion you may prefer to upgrade to Mavericks which is Free.

  • Do i need to upgrade my operating system in order to use a newer version of itunes?

    I am a bit frustrated.  I got a message on my iPod that I needed to downloade a newer version of iTunes in order to sync my stuff from my Mac.  I procedded to download the neweer version of itunes (10.7) and then it indicated that I needed to have an Mac operating system of 10.6 or higher.  I would have to upgrade to Lion and then upgrade to Mountain Lion in order to get iTunes (10.7) to work.  It seems so expensive just to use itunes. 

    On need upgrade to Snow Leopard 10.6.8 then to Mountain Lion. Nothing in between. It's not that expensive.
    Upgrading to Snow Leopard, Lion, or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
    Third-party sources for Snow Leopard are:
    Snow Leopard from Amazon.com
    Snow Leopard from eBay
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
    Be sure your computer meets the minimum requirements:
    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
      1. iMac (Mid 2007 or newer)
      2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
      3. MacBook Pro (Mid/Late 2007 or newer)
      4. MacBook Air (Late 2008 or newer)
      5. Mac mini (Early 2009 or newer)
      6. Mac Pro (Early 2008 or newer)
      7. Xserve (Early 2009)
    Are my applications compatible?
    See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
    Am I eligible for the free upgrade?
    See Apple - Free OS X Mountain Lion upgrade Program.
    For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
    Model Eligibility for Snow Leopard and Lion.
    Snow Leopard General requirements
      1. Mac computer with an Intel processor
      2. 1GB of memory
      3. 5GB of available disk space
      4. DVD drive for installation
      5. Some features require a compatible Internet service provider; fees may
          apply.
      6. Some features require Apple’s MobileMe service; fees and terms apply.
    Lion System Requirements
      1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
          Xeon processor
      2. 2GB of memory
      3. OS X v10.6.6 or later (v10.6.8 recommended)
      4. 7GB of available space
      5. Some features require an Apple ID; terms apply.

  • I need to upgrade my operating system, Mac OS 10.7.5, and want to know which one to use.

    How can I upgrade my macbook pro Mac OS X 10.7.5?

    So that is what is listed as the OS X version your Mac is now running?
    If so then you have Lion. Again why do you think you need to upgrade? What did the store tell you that makes you think you need to upgrade? Are you having some type of incompatibility with some other Apple device?
    You can upgrade to Mt Lion for $20 or Mavericks for free if your Mac meant the system requirements for those other versions of OS X.
    But the real question is still why do you need to do this upgrade. There has to be an underlying reason for it.
    pschmidt712 wrote:
    Mac OS X  version 10.7.5

  • I need to upgrade my operating system. What should I do first?

    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac5,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache (per processor):          4 MB
      Memory:          2 GB
      Bus Speed:          667 MHz
      Boot ROM Version:          IM51.0090.B09
      SMC Version:          1.8f2

    You didn't say where you need to upgrade to, or for what ... so here's the path to get you current.
    First, install OS X 10.6. This is available from the online Apple store, which in the US is at 800-MY-APPLE or online here. See this article on installation considerations. Ensure you have have a solid,bootable, backup before you start. Plan to erase and install then transfer files from your backup.
    After you install OS X 10.6 and do Software Updates, you'll be at OS X 10.6.8. From here you can upgrade to either OS X 10.7 Lion or, assuming your iMac is a mid-2007 or newer model, to the current OS X 10.8 Mountain Lion.  Unless you have a reason to upgrade to Lion, you should probably go straight to Mountain Lion. Note, both Lion and Mountain Lion have a minimum memory requirement of 2GB, which you have, however, 4GB is recommended.
    You can order OS X 10.7 Lion from the online Apple store, which in the US is at 800-MY-APPLE. You can download OS X 10.8 Mountain Lion directly from the App store (you'll have the access program on your OS X 10.6.8 system). You can go directly from OS X 10.6 to OS X 10.8, you do not need to install OS X 10.7 as an intermediate step.
    If you have any PowerPC programs, they will no longer work under OS X 10.7 Lion or OS X 10.8 Mountain Lion.  Some were surprised when Microsoft Office 2004 no longer worked after the conversion.

  • Need help for Onyx operating system

    Hello there
    I need help
    I using 9700 series and I want to upgrade my OS, but the problem is my carrier is not listed on this page http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    My carrier
    three Indonesia
    my device vendor id is 352
    can you point me out where is the OS for that vendor id from this list http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    thanks in advance
    ~Work like you don't need the money~
    ~Love like you've never been hurt~
    ~Dance like nobody is looking~

    sjafri wrote:
    the problem is that my carrier said that, if I using non official OS from them, my warranty will be void, that's why I asked where my vendor link, and I hope I can get answer at this forum.
    Hello,
    The above highlighted statement is false -- your warranty is not void if you use another carriers OS. However, if your carrier so chooses, then can indeed refuse you any support (including warranty support since it is they who service the warranty) until you are on their approved OS level. All of which means that they must actually supply you with an approved (by them) OS to use...it is their responsibility to do so.
    So, your choices are, as far as I can see:
    1) Wait until you receive an answer from your carrier as to the approved OS you can use along with how to obtain it.
    2) Use another carriers OS and, if anything goes wrong, fall back to your carriers approved OS before seeking more support from them.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Need help recovering my operating system.

    My Pavilion g4-1125dx Notebook Crashed on me and i have tried the F11 System Recovery tab and all it does is gives me a loading bar then brings up a dialogue box labled X:\windows\system32\cmd.exe. it stops with this screen. Does anyone know what i am supossed to do next? I hit the enter button and it gets me no where.

    If you don't have Recovery Discs you can order them for around $16. They are available in your Drivers list. Scroll down on the list to see "Order Recovery Media".
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5148​...
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • I need to upgrade my operating system but the display won't work. How can I upgrade ?

    My 2014 MacBook Pro when powered up will not actually turn on. The display is VERY faint and in fact just a different shade of shut down. It does however make the usual start up sounds, without any display, when I start it up. When in this mode the caps lock will not illuminate when depressed. Apple support has suggested that a software upgrade may be the problem. How can I upgrade without a screen ?

    My 2014 MacBook Pro when powered up will not actually turn on. The display is VERY faint and in fact just a different shade of shut down. It does however make the usual start up sounds, without any display, when I start it up. When in this mode the caps lock will not illuminate when depressed. Apple support has suggested that a software upgrade may be the problem. How can I upgrade without a screen ?

  • When do I need to upgrade my operating system?

    Have never upgraded since OS X 10.6.8. Starting to get error messages when trying to operate certain programs like Safari. For ex, gmail browser not supported any more.

    http://discussions.apple.com/docs/DOC-6271

  • I just got a new hard drive and need help installing my operating system

    help me figure this out please

    Is the new hard drive installed?
    Is the new hard drive formatted?
    Do you have the OS install DVDs?
    MtD

  • I need help upgrading my Safari operating system. It is 10.5.8 right now. What is recommended?

    I need to upgrade my operating system so that I can download MAMP as a local web host. What is recommended? I need at least operating 10.6. Should I go higher?

    KBEE00 wrote:
    I need at least operating 10.6. Should I go higher?
    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs  >  http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...
    KBEE00 wrote:
    Should I go higher?
    NOTE that Rosetta is no longer supported in Mavericks, Mountain Lion and Lion.
    Also... Check here for compatibility of 3rd party Software you may be using...
    http://roaringapps.com/apps:table

  • HT1338 can i upgrade my operating system

    i have an iMac 10.5.8. having recently purchased an iphone 5 i found that i could not connect to my itunes library using my new hone as it needs t use the new version of itunes.
    i checked whether i needed to upgrade my software & system states that it is fully up to date. having discussed the issue im told i need to upgrade my operating system on the imac before i can download the new itunes.
    what exactly do i need to upgrade to?

    You need to purchase the 10.6 (Snow Leopard) Operating Disks, as 10.6 is not downloadable.  You can purchase these disks from the on-line apple store - http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard. 
    Also, make sure that your computer can in fact be upgraded to the newer OS version.  Check your computers model and year - https://selfsolve.apple.com/agreementWarrantyDynamic.do.
    Once you know the model and year and you are considering upgrading to the current OS (10.8) ensure that your model is supported for the 10.8 OS - http://www.apple.com/osx/specs/.
    Also if considering 10.8 - remember to ensure that all your other applications are supported by the new OS - http://www.roaringapps.com.
    Snow Leopard System Requirements - http://support.apple.com/kb/SP575.
    Lion System System Requirements - Mac OS X 10.7 Lion System Requirements
    Mountain Lion System Requirements - http://support.apple.com/kb/HT5444.

  • I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

    I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

    Hello,
    That means it can find the Hard Drive, or can't find the things needed for booting.
    See if DU even sees it.
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • I have intel mac  10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

    I have intel mac  10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

    As long as you don't need all the bells and whistles of the iTunes Store such as Ping, and don't need to sync an iOS device running iOS 4.x, then iTunes 9.2.1 should work for you. It should be available via Software Update, but if not, you can still get it here:
    http://support.apple.com/kb/DL1056
    but it would be best to upgrade your Mac to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x.
    Regards.
    P.S. Mac OS X 10.4 was discontinued three and a half years ago, so yes, it's getting rather long in the tooth. Cheers.

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