Need Help w/ error message...​..

My blackberry curve 8350 is showing error message 561constantly...Seems the desktop software isn't reading my phone either to reload software...what else can I do?

Hi belanna,
Welcome to the Support Community!
If your BlackBerry® is unable to connect with the BlackBerry® Desktop Software to reload the BlackBerry® Device Software, you may want to try the steps in one of the following KB articles to force a connection.
If you are using a Windows® computer: http://bbry.lv/L13o3O
If you are using a Mac: http://bbry.lv/NtreH7
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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