Need help with a download and install problem with PS Elements-Elements opens but Premier has error popup

I purchased PS Elements and Premier Elements through Academic Superstore as a download on Aug. 8, 2014. I am installing on a MAC Book Pro 10.9.4, and have tried reinstalling 3 times. I also searched the error messages on support and could not find the error I am getting. Every time I am able to open the Elements file will open and work, but the Premier file has a window pop up that says: The Following disk images couldn't be opened: Image - PremiereElements_12_WWEFDJ.dmg Reason - image not recognized. Does anyone have a solution?

PremiereElements_12_WWEFDJ.dmg is the installation file.  http://www.ofzenandcomputing.com/how-to-install-dmg-files-mac/
if you're seeing that message when trying to install pre 12, you have a corrupt download.  redownload:
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Downloading and Installing problem of Adobe Photoshop Elements 11

    I purchased that above mentioned product from Digital River with an on line downloading option. My order no was-24359744224 and my serial no ended with 4210. They sent me two download links via e mail. 1st one is a 7Z file which is always downloading in my chrome browser and after downloading I could neither open it and nor could install it. Another option was, WWWEFDJ.exe I tried to download from this link. But from the very 1st day it keep saying, that I am allowed to downoad it 10 times only. Though I never even downloaded more than 5 times from the other un successful link. I surprise, Why Adobe is not blacklisted this Digital River which is spoiling the International fame of Adobe?

    The .exe file is the one to run, it will automatically process the .7z file and run setup. All you need is the serial number so if the Digital River download is not working for you try this link instead:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l.
    Make sure you follow their instructions EXACTLY and download from the links on their web page (which get the files directly from Adobes servers).
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children

  • Hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .

    hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad/ TOUCHPAD is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .

    Did you download and install the Windows Support software? If you did, did you use the Boot Camp Control icon to set up the trackpad how you want it?
    http://www.apple.com/support/bootcamp/
    https://discussions.apple.com/community/windows_software/boot_camp

  • Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

    Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

    reset your preferences:
    dreamweaver:  http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom:  http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
    photoshop:  https://forums.adobe.com/thread/375776
    if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.  then use the manual updates.

  • When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

    When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

    i don't know how they solved it, i'm having the same problem on Windows XP
    EventType : BEX
    P1 : iTunes.exe
    P2 : 10.7.0.21
    P3 : 504d85d9
    P4 : unknown
    P5 : 0.0.0.0
    P6 : 00000000
    P7 : 08920740
    P8 : c0000005
    P9 : 00000008

  • HT1926 I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126)

    I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • After downloading and installing additional content, no sound will play. Logic has no connection to sound library. No level meter activity. Right before i installed additional content I was working on a project, and everything was OK.

    After downloading and installing additional content, no sound will play. Logic has no connection to sound library. No level meter activity.
    Right before i installed the additional content I was working on a project, and everything was OK. What is wrong. How do I make Logic reconnect to the instrument files?

    Whitelab Records wrote:
    So, 20 views and nobody's anybody the wiser?
    A small update to this issue....
    I have been trawling the forums to find an answer but to no avail...
    And... I've tried exporting and bouncing individual stems and the full session, either by muting all bar the stem or soloing the stem.....and still nothing.
    Same problems.....everything is audible in audition but nothing plays on playback.
    Since the 'prelisten' channel strip is Solo safe this would indicate that you have a track or channel strip soloed somewhere else, out of sight. Are the Mute buttons on your channel strips blinking?
    To view all objects in your mixer, click the button. You may have to scroll sideways to check the whole mixer.

  • Help! I downloaded and installed the a security update for safari last night and after it rebooted my system quit recognizing my password and quit working, taking me to a utilities window.

    I let my system download and install the latest security update for Safari  yesterday, 28 Apr 14, and when it rebooted, it wouldn't let me login.  Instead it took me to a utilities windown that allowed me to verify my h/d then told me it couldn't be repaired so I would need to save all of my documents (not sure how since it won't boot up) and reinstall OS X.  Help!

    terrelld,
    if you’ve been making regular backups to date, then you could just restore from the last update which you’d made before installing the most recent Safari update. If you haven’t been making regular backups to date, you can try the method provided on this Apple page, in the “Instructions for backing up to an external hard disk via Disk Utility” section. If you’re not already making regular backups, then I’d highly recommend purchasing an external disk for use as a Time Machine backup destination once you’ve gotten this resolved, so that this sort of problem would be more easily resolved in the future.

  • DOWNLOAD and INSTALL problems

    So that we may better diagnose DOWNLOAD problems, please provide the following information.
    - Server name - download-west.oracle.com
    - Filename - Disk1, Disk2, Disk3
    - Date/Time - Saturday, Sunday, Monday - Aug. 3, 4, 5
    - Browser + Version - Internet Explorer 6.0
    - O/S + Version Windows2000 Server
    - Error Msg - No Msg
    After several attempts, finally I succeed to download the three files and to unzip them. But when I tried to run the installation program (the so-called Universal Installer) from
    Disk1 directory, it did not run it died! I repeated the entire procedure several times (I wasted three days playing with this) with the same result. How can you explain me this issue and what can I do in order to get Oracle9i successfully downloaded and installed?

    I'm having a similar problem except that instead of dying, I get an error message about an invalid staging area. I'm trying to install 9i on Windows XP. Any help would be appreciated!

  • Downloading and installing problem

    I am trying to download and install Premiere Elements. It's been a huge hassle, but at last I've got to the stage where I get the message:
    Click the individual file links to download using your browser.
    http://esd.adobe.com/AdobeProducts/PRE/12/win64/PremiereElements_12_LS26_win64.7z
    http://esd.adobe.com/AdobeProducts/PRE/12/win64/PremiereElements_12_LS26_win64.exe
    I downloaded the first file (I have no idea where the system has put it)
    I downloaded the second (.exe) file and tried to execute it. I got the error message:
    The file archive part of Adobe Premiere Elements 12 is missing. You need all parts in the same folder in order to extract Adobe Premiere Elements 12. Please download all parts.
    What do I do now?

    Hi, Sandeep,
    Thanks for the response. After I posted, I downloaded the two files again, saving both in a defined folder. I then ran the .exe file and it all seemed to work OK.
    I appreciate your help. I also suggest that Adobe reviews the download mechanism - this was too difficult for ordinary users.
    Regards,
    Tony

  • Downloading and Installing Problem of IOS 4.2  to IPad Wifi 3G 64 GB

    Hi there,
    I've tried downloading and installing IOS 4.2 trough ITunes to my IPad Wifi 3G 64 GB, but it always failed.
    Could someone tell me how to do it? The error message said that it took too long to download IOS 4.2 (12 Minutes) and the server has denied the action.
    Thanks.

    Hi IIIaass,
    I've done as your suggestion. My IPad and IPod Touch have the IOS 4.2 updates now. I'm very happy. Thank you again.
    I never thought that I would forget the fact that before downloading some software from Internet, I should disable my antivirus, firewall, anti spyware and cos.
    Now, if you don't mind for another question. Do you know why ITunes with Windows 7 has (PC) problem to recognize my whole songs I have in ITunes with Widows Vista (Notebook)? It is around 200 titles, which are missing.

  • Flash player download and install problem?

    i have problem downloading and installing Flash player in my laptop ,Adobe Flash Player download reaches 99% and stops i'm using windows xp and internet explore 8 help me out ?

    Hello,
    Welcome to Adobe Forums.
    You can downlado offline installer for Adobe Flash Player from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
    Thanks,
    Vikram

  • Help trying to download and install firmware updater 1.0.2

    When I click on Apple's link to download and install the latest firmware updater, this is the message that I get. Look at the link, and let me know where I can find the latest firmware updater for the headset to work. Thanks!

    Okay. I uninstalled AIR, downloaded the current version and re-installed. I thought maybe a full install with the current version would help. CS4 setup seems to be working until it gets stuck at 'installing Adobe AIR.' I uninstalled AIR again and let CS4 setup install it but it still dies when it tries to do so. When it gets stuck, It will not let me CANCEL, instead I have to 'force quit' -- even thoght it doesn't show up as crashed. One great thhing -- I no longer have the big bang game popping up.
    Thank you so much for you answer, One step @ at time...
    Suzanne

  • I downloaded and installed version 11 of the Flash player, but it doesn't work.  Is there a problem?

    I downloaded and installed Flash Player 11, but I get the message "You need the latest version of Flash Player to see this file".  What did I not do to get this working?

    •    Adobe product and version number-   Don't know, but its the version the last version in the Adobe website
        •    Operating system and version number- Windows 7
        •    Browser and version number (where applicable)- IE, don't know version number
        •    The full text of any error message(s)- " You require the latest Adobe Flash Player to view this file"
        •    What you were doing when the problem occurred- I was trying to watch some video clips
        •    Screenshots of the problem (if possible)
        •    Computer hardware, such as CPU; GPU; amount of RAM; etc.- Inter Core i5 processor, 1 TB hard drive, 8 GB DDR3 memory

  • I just downloaded and installed mountain lion on my macbook pro but it didn't change the picture on desktop to mountain lion in is still snow leopard is that supposed to be that way.

    I just downloaded and installed mountain lion but it kept snow leopard on my screen is that supposed to happen or did i miss something?

    Then you're good to go.  Updating your OS doesnt change your desktop background, you can do that manually, if you wish.

Maybe you are looking for