Need help with a messaging problem.

Well i deleted a thread of texts from someone while they were texting me i guess and one of the messages came through but i can not open it. NOw everytime i get a message it says have two unread messages, but there is only one to open. And sometimes i can pull down the notification at the top and there will be the message but i can not open it or delete it. How can i get rid of it? & turning off the phone and taking the battery out does not help. Please help it is reallly annoying.
Thanks

If the message is locked press and hold the message to unlock in.  Then delete the message.  
Then power the device off, then removed and replace the battery.   
Deleting a single message
While viewing a message thread, press and hold the message that you want to delete.
If the message is locked, tap Unlock message on the options menu, and then press and
hold the message to display the options menu again.
Tap Delete message on the options menu.
When prompted to confirm, tap OK.
Deleting several message threads
Press HOME , and then tap > Messages.
On the All messages screen, press MENU, and then tap Delete.
Select the message threads you want to delete.
Tap Delete. Any locked messages will not be deleted.
Power the device off, then removed and replace the battery.  

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    security: TustedSet null
    security: Empty trusted set for [file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/launch.jnlp]
    security: Round 1 (0 out of 2):file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/SpaceGame.jar
    security: Entry [file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/SpaceGame.jar] is not prevalidated. Revert to full validation of this JAR.
    security: Round 2 (0 out of 2):file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/SpaceGame.jar
    security: Validating cached jar url=file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/SpaceGame.jar ffile=C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\5\26fb4185-10c9079c com.sun.deploy.cache.CachedJarFile@698403
    security: Round 2 (1 out of 2):file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/lib/swt.jar
    security: Validating cached jar url=file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/lib/swt.jar ffile=C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\1082924a-7851bf5e com.sun.deploy.cache.CachedJarFile@e80842
    security: Have 1 common certificates after processing file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/lib/swt.jar
    security: Istrusted: file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/launch.jnlp false
    security: Accessing keys and certificate in Mozilla user profile: null
    security: Loading Root CA certificates from C:\Program Files (x86)\Java\jre6\lib\security\cacerts
    security: Loaded Root CA certificates from C:\Program Files (x86)\Java\jre6\lib\security\cacerts
    security: Loading certificates from Deployment session certificate store
    security: Loaded certificates from Deployment session certificate store
    security: Validate the certificate chain using CertPath API
    security: Obtain certificate collection in Root CA certificate store
    security: Obtain certificate collection in Root CA certificate store
    security: Start to check whether root CA is replaced
    security: The root CA hasnt been replaced
    security: No timestamping info available
    security: Found jurisdiction list file
    security: No need to checking trusted extension for this certificate
    security: The CRL support is disabled
    security: The OCSP support is disabled
    security: This OCSP End Entity validation is disabled
    security: Checking if certificate is in Deployment denied certificate store
    security: Checking if certificate is in Deployment permanent certificate store
    security: Checking if certificate is in Deployment session certificate store
    security: User has granted the priviledges to the code for this session only
    security: Adding certificate in Deployment session certificate store
    security: Added certificate in Deployment session certificate store
    security: Saving certificates in Deployment session certificate store
    security: Saved certificates in Deployment session certificate store
    security: Mark trusted: file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/launch.jnlp
    basic: LD - All JAR files signed: file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/launch.jnlp
    basic: passing security checks; secureArgs:true, allSigned:false
    basic: continuing launch in this VM
    security: Loading certificates from Deployment session certificate store
    security: Loaded certificates from Deployment session certificate store
    security: Validate the certificate chain using CertPath API
    security: Obtain certificate collection in Root CA certificate store
    security: Obtain certificate collection in Root CA certificate store
    security: Start to check whether root CA is replaced
    security: The root CA hasnt been replaced
    security: No timestamping info available
    security: Found jurisdiction list file
    security: No need to checking trusted extension for this certificate
    security: The CRL support is disabled
    security: The OCSP support is disabled
    security: This OCSP End Entity validation is disabled
    security: Checking if certificate is in Deployment denied certificate store
    security: Checking if certificate is in Deployment permanent certificate store
    security: Checking if certificate is in Deployment session certificate store
    basic: JNLP2ClassLoader.findClass: javatest.JTest: try again ..
    basic: JNLP2ClassLoader.getPermissions() ..
    security: Loading certificates from Deployment session certificate store
    security: Loaded certificates from Deployment session certificate store
    security: Validate the certificate chain using CertPath API
    security: Obtain certificate collection in Root CA certificate store
    security: Obtain certificate collection in Root CA certificate store
    security: Start to check whether root CA is replaced
    security: The root CA hasnt been replaced
    security: No timestamping info available
    security: Found jurisdiction list file
    security: No need to checking trusted extension for this certificate
    security: The CRL support is disabled
    security: The OCSP support is disabled
    security: This OCSP End Entity validation is disabled
    security: Checking if certificate is in Deployment denied certificate store
    security: Checking if certificate is in Deployment permanent certificate store
    security: Checking if certificate is in Deployment session certificate store
    basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
    security: JAVAWS AppPolicy Permission requested for: file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/SpaceGame.jar
    basic: JNLP2ClassLoader.getPermissions() X
    security: Loading certificates from Deployment session certificate store
    security: Loaded certificates from Deployment session certificate store
    security: Validate the certificate chain using CertPath API
    security: Obtain certificate collection in Root CA certificate store
    security: Obtain certificate collection in Root CA certificate store
    security: Start to check whether root CA is replaced
    security: The root CA hasnt been replaced
    security: No timestamping info available
    security: Found jurisdiction list file
    security: No need to checking trusted extension for this certificate
    security: The CRL support is disabled
    security: The OCSP support is disabled
    security: This OCSP End Entity validation is disabled
    security: Checking if certificate is in Deployment denied certificate store
    security: Checking if certificate is in Deployment permanent certificate store
    security: Checking if certificate is in Deployment session certificate store
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.events.PaintListener: try again ..
    basic: JNLP2ClassLoader.getPermissions() ..
    security: Loading certificates from Deployment session certificate store
    security: Loaded certificates from Deployment session certificate store
    security: Validate the certificate chain using CertPath API
    security: Obtain certificate collection in Root CA certificate store
    security: Obtain certificate collection in Root CA certificate store
    security: Start to check whether root CA is replaced
    security: The root CA hasnt been replaced
    security: No timestamping info available
    security: Found jurisdiction list file
    security: No need to checking trusted extension for this certificate
    security: The CRL support is disabled
    security: The OCSP support is disabled
    security: This OCSP End Entity validation is disabled
    security: Checking if certificate is in Deployment denied certificate store
    security: Checking if certificate is in Deployment permanent certificate store
    security: Checking if certificate is in Deployment session certificate store
    basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
    security: JAVAWS AppPolicy Permission requested for: file:/C:/Users/Gladiator/Documents/NetBeansProjects/spacegame~svn/SpaceGame/dist/lib/swt.jar
    basic: JNLP2ClassLoader.getPermissions() X
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.SWTEventListener: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Drawable: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Layout: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.layout.FillLayout: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Composite: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Scrollable: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Control: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Widget: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Shell: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Decorations: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Canvas: try again ..
    security: Loading certificates from Deployment session certificate store
    security: Loaded certificates from Deployment session certificate store
    security: Validate the certificate chain using CertPath API
    security: Obtain certificate collection in Root CA certificate store
    security: Obtain certificate collection in Root CA certificate store
    security: Start to check whether root CA is replaced
    security: The root CA hasnt been replaced
    security: No timestamping info available
    security: Found jurisdiction list file
    security: No need to checking trusted extension for this certificate
    security: The CRL support is disabled
    security: The OCSP support is disabled
    security: This OCSP End Entity validation is disabled
    security: Checking if certificate is in Deployment denied certificate store
    security: Checking if certificate is in Deployment permanent certificate store
    security: Checking if certificate is in Deployment session certificate store
    basic: Applet loaded.
    basic: Applet resized and added to parent container
    basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 81605 us, pluginInit dt 2397573 us, TotalTime: 2479178 us
    basic: JNLP2ClassLoader.findClass: javatest.JTest$1: try again ..
    basic: Applet initialized
    C:\Users\Gladiator\AppData\Roaming
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Display: try again ..
    basic: Removed progress listener: null
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Device: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.TEXTMETRICW: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.TEXTMETRIC: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.TEXTMETRICA: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.LOGFONTW: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.LOGFONT: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.LOGFONTA: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NONCLIENTMETRICSW: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NONCLIENTMETRICS: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NONCLIENTMETRICSA: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Event: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OS: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.C: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.Platform: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OSVERSIONINFO: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OSVERSIONINFOW: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OSVERSIONINFOA: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OSVERSIONINFOEXW: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OSVERSIONINFOEX: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.OSVERSIONINFOEXA: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.Lock: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.Library: try again ..
    basic: JNLP2ClassLoader.findLibrary: Looking up native library: swt-win32-3735.dll
    network: Looking up native library in: C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\1082924a-7851bf5e-n\swt-win32-3735.dll
    basic: JNLP2ClassLoader.findLibrary: native library found: C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\1082924a-7851bf5e-n\swt-win32-3735.dll
    basic: Applet made visible
    basic: Starting applet
    basic: completed perf rollup
    basic: Applet started
    basic: Told clients applet is started
    basic: JNLP2ClassLoader.findLibrary: Looking up native library: swt-win32-3735.dll
    basic: JNLP2ClassLoader.findLibrary: native library found: C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\1082924a-7851bf5e-n\swt-win32-3735.dll
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.TCHAR: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.ACTCTX: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.DLLVERSIONINFO: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.STARTUPINFO: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Display$1: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Font: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Resource: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.Callback: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.WNDCLASS: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.TaskBar: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Listener: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.PAINTSTRUCT: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.GCData: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.GC: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.PROPERTYKEY: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.HIGHCONTRAST: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.MSG: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Synchronizer: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.SWT: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.SWTError: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.SWTException: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Cursor: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NMHDR: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NMLVDISPINFO: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.awt.SWT_AWT: try again ..
    basic: JNLP2ClassLoader.findLibrary: Looking up native library: jawt.dll
    network: Looking up native library in: C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\1082924a-7851bf5e-n\jawt.dll
    basic: Native library jawt.dll not found
    basic: JNLP2ClassLoader.findLibrary: Looking up native library: swt-awt-win32-3735.dll
    basic: JNLP2ClassLoader.findLibrary: native library found: C:\Users\Gladiator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\1082924a-7851bf5e-n\swt-awt-win32-3735.dll
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.MenuItem: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Item: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.Menu: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NMTTDISPINFOA: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NMTTDISPINFO: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.NMTTDISPINFOW: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.ToolTip: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.awt.SWT_AWT$11: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.awt.SWT_AWT$13: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.EventTable: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.WINDOWPOS: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.LRESULT: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.win32.RECT: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Point: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.internal.SerializableCompatibility: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.graphics.Rectangle: try again ..
    basic: JNLP2ClassLoader.findClass: javatest.JTest$3: try again ..
    basic: JNLP2ClassLoader.findClass: org.eclipse.swt.widgets.TypedListener: try again ..
    -----

    I am sorry for bold, i came here to ask for help. I used bold to differentiate output from my questions since i couldn't find tags.
    I already validated jnlp using JaNeLA and got only optimization suggestions.
    As I said in first post, this works for a friend of mine, so it's possible a local issue with my java or something ...
    Also i reinstalled jre/jdk 7.0, then uninstalled and installed latest jre/jdk 6.
    Hope I didn't leave a bad impression, i just want help.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

  • Need help with SMS message telling me I have a voice mail, need to get rid of that

    I have done a few searches on the internet and have found nothing that fixes my problem.
    I use two message boxes/folders, one is for phone calls and the other is for SMS/MMS messages.  I need to keep these this way (I am not searching though 100 text messages to find a phone number that is critical).
    The problem occurred after I downloaded a new update (Jan 11th, 2010; think is like version 4.6 or something).  Before, if I got a call it showed up in my call message box/folder and if they left a voice mail I have a special ring tone for voice mail messages.   I also had it when I got a SMS/MMS message it went to its own "mailbox/folder" and had its own ring tone when a new one was sent.  Now when I get a voice mail message due to the fact I also get a SMS/MMS message I only hear a text message ring tone (not good).
    I need to know the instant I get a voice mail, the text messages are a nice thing to have for my significant other and friends.  If I walk out of a location that I did not have reception and I get a voice mail, I now think its a text message and get to it when I can even though I needed it then.
    Example: just think of leaving a building with your hands full heading to point B, when the voice mail told you a correction and divert to point C;
    voice mail = hold everything and get the message all good
    text message = head to point B, see a problem and pray you get to point C before anything bad happens).
    I went to my local Sprint/Nextel store and they told me there was nothing I could do.
    If this can't be fixed I will be forced to get another cell, then everyone including me will sufer because we will have to pay for it (just think taxes).
    I feel exahusted in looking for a solution, if there is not one then blackberry needs to do an update.
    Provided its a software problem that needs an update or maybe I am not to bright to find where to turn this off.
    My questions about this would be:
    1.  How does the phone get a text message, does it generate it from my phone number or the phone number where my voice mail is sent
    2.  Once I know which number it is being sent from, can I put a text block on it
    3.  Last but not least, will it solve the problem?
    Thanks
    Incase it does not show up I have a Blackberry Curve 8350i from Nextel OS V4.6.313

    This is a peer-to-peer community.
    All people responding are user just like you.
    However, many of are users have solved many problems for other blackberry users in need of assistance.
    If you see you haven't been responded to in a long time, just reply 'bump' on the same thread you originally posted.
    The term 'bump' is used because a thread remaining unanswered usually moes down the list and gets lost in older pages. By replying to a post, it gets moved ("bumped") back to the top of the first page of that category.
    If you see a solution to your problem, feel free to mark it as a solution. Also you can thank the user who helped you or give him a 'kudo'. A 'kudo' is the little star found underneath the avatar (picture) of the user. It's like giving them credit for the work they did.
    Welcome to the community! We hope to see you posting soon.
    Sincerely,
    jakoby4204
    Jakoby4204                                                                                                 New to the Community click here  
    Community Moderator

  • Need help with new email problem

    Hi friends . . . I'm not sure if this is a forum that could help me figure out my new problem . . . but I'll give it a try. . .I need some help . . . My email is sometimes being sent to the wrong address. Instead of my Yahoo address, they're sent to AOL instead. At first I thought this was an eBay or Paypal problem, but other mail that I subscribe to is all of a sudden going to AOL instead of my Yahoo address . . .In all of these cases, the AOL address was never registered with the site. I'm not using an external POP mail program . . . just standard Yahoo mail with iMac and Firefox. Anyone have any clue what's going on . . . .thanks in advance for any help . . .

    You're using Google Mail : you should have said that earlier. the more information you give, the faster the solution.
    Then it's easy for you. Please read this article from the public knowledge base :
    http://www.blackberry.com/btsc/KB10332
    Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • NEED HELP WITH ERRO MESSAGE 1437

    so i have owned my 5th generation black 30gb ipod for a while now and yesterday i had to restart the computer.
    trouble was that my ipod was syncing with my itunes and was plugged in.
    i went into my itunes and it said that it could not read it so i googled my problem and then it said i had to restart my ipod and then restore it.
    the restarting worked fine, but the restoring, not so good.
    sometimes when i try to restore it it works, and then tells me to disconnect and reconnect. when i do that it tells me the same bs and that i need to restore it again, this time it either gives tells me that it cannot restore the ipod and that error 1437 occured.

    I was getting Error Message 1437 this week and fixed it with a trip to the Apple Store. The main thing they did was hook the iPod up to a Mac, and choose Restore. While choosing Restore on my PC kept getting me Error Message 1437, Restore worked on the Mac (which has no Error Message 1437), and after restoring the iPod, it worked on my PC. The Apple Store Genius Bar staffer gave me some advice for if this happens again: 1. Select Add/Remove Hardware (bottom right of the screen) to see if the PC recognizes the iPod. 2. In folder C:\Program Files\iTunes, doubleclick on iTunes Helper, which won't show you what it's doing, but will reinstall drivers (if I'm getting this right) including the one which is somehow not working for you and giving you the 1437 message. 3. If all else fails, use Add/Remove Programs to uninstall iTunes (which, he said, will not eliminate your iTunes library), then redownload iTunes and reinstall it. Hope this helps.

  • Desperately need help with a recognition problem

    Running on Windows XP Home Edition.
    I have had a problem with my 30gig ipod video since the start of the month. Whenever I plug it in, windows displays a "Usb Device not recognized.
    One of the usb decives attatched to this computer has malfunctioned and windows does not recognize it.".
    For the past few days i've crawled through search engines and forums searching for a fix but nothing i've tried seems to work. I've tried using different usb ports, reinstalling the software, resetting my ipod but none of ipod's 5 r's worked. In device manager, it just pops up as "unknown device".
    I've tried updating the driver with my disc but all I get is "the wizard could not find a better match for your hardware than the software you currently have installed" and when I click on it's driver details I get a "no driver files are required or have been loaded for this device" message.
    Also, sometimes (usually after a reset) the ipod would appear as charging even though it actually isn't. The iPod seemed to work for the guy at the computer shop (who also charged it for me) while using the same usb cable, I took it back and he restored it form me but to no avail. I've tried turning off my firewalls and I hadn't installed any new programs between when my ipod was and wasn't recognized. Yet another thing worth mentioning would be that my computer wasn't turned off properly the night before it stopped working and that I had to hold down the power button as the comp was stuck on "Saving settings" (Yes. I am an idiot) which is my money on what caused the problem, but i'm not 100% as I have been forced to do this a couple of times before. =S.
    I would really appreciate any help solving this problem.
      Windows XP  

    If you've tried everything else, one other thing to try is to run Registry Mechanic -- you can download it for free and run diagnosis, but need to pay for full version that actually fixes any problems it finds.
    I had exact same problem with two iPods on same computer suddenly (the original 4th gen 60G photo, and the 5th gen 60G video I bought to replace it because I thought it was a hardware problem with iPod.) Neither was recognized (in windows/ in device manager/in iTunes). Sometimes they would charge while connected, but other times they would appear to charge but actually be draining charge.
    I tried everything, over about 12 hours spread across a week, but it was after running Registry Mechanic that my new iPod 60g video was finally recognized.
    My hypothesis is that between all the Microsoft windows security updates I download, and the iPod new software updates, some kind of error was created in the registry.
    Still doesn't seem to recognize my 4th gen 60G iPod though...
    -p

  • Need help with a "simple" problem :)

    Hello everyone!!
    I would be very glad if anyone could help me! I created a
    test with AW and it works very well. My problem is that in the
    ".txt" file that is created (appendextfile), the "firsttrycorrect"
    responses keep adding themselves among the exercices. How can I do
    to set the count to zero, so that each exercise has is own number
    of correct responses? Do I have to restart the file everytime??!
    Thx in advance...

    Just to be clear: You are using the FirstTryCorrect variable,
    and you want
    the FirstTryCorrect variable to reset when you go to the next
    exercise? Try
    Initialize(FirstTryCorrect) at the beginning of the next
    exercise.
    HTH;
    Amy
    "oukaischunomai" <[email protected]> wrote
    in message
    news:fmo42t$s7o$[email protected]..
    > Thx to have read me :) I'll try to be clear, but I'm
    sorry I don't know AW
    > 7
    > very well and my english is not that good...! So I'm
    creating a program:
    > first
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