Need help with Acrobat Xi installation error

Here is the error I am getting...
Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 3 error(s)    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------  ERROR: Error 1311.Source file not found: C:\Windows\Installer\Data1.cab.  Verify that the file exists and that you can access it.  ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1311.Source file not found: C:\Windows\Installer\Data1.cab.  Verify that the file exists and that you can access it.  ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603  ------------------------------------------------------------------------------------- "Windows 7.  Have tried installation several times.  Need help now, considering I am paying for this service!

Thank you for the replies. 
Jeff, I will check that link and try what is suggests.
Bill, to answer your questions...
1. This is a CC installation.
2. Yes, I am logged in as the admin and I have no anti-virus other than Microsoft Essentials enabled.
3. This is a download installation.
To give even more info that might help, I am using a Windows 7 machine with more than enough capability to run CC.  I had installed Photoshop, Illustrator, among other apps successfully.  I then tried the Acrobat XI installation.  Acrobat XI downloaded and extracted, but when it started installing it froze around 50% and then I received the installation failed error from Windows.  Once that was confirmed the CC install progress finishes but shows failure.  The More Info reveals the error I pasted in above.  Afterward, none of the CC apps worked properly and had to be uninstalled.  So, next I installed the CC downloader and tried to start installing Acrobat XI first but the same error occurred.  That's when I got frustrated and posted my original message.  My limited knowledge leads me to think the error issue lies in the AcroPro.msi file but I have no idea what that is or how to find, correct, or install it.
Thanks again for any help you can provide.  I'm really frustrated that I'm paying for something that I can't use.

Similar Messages

  • I need help getting past the installation error "windows cannot fint TEMP file"

    I need help getting past the installation error "windows cannot find TEMP file"

    Seems like some who have tried two devices on the JMICRON IDE port have had trouble. Try without the hard drive and see if you get that error. If that is the case I would try a PATA to SATA converter for your hard drive and connect it to one of the Intel SATA Ports.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16812107112
    http://www.amazon.com/ADDONICS-IDE-SERIAL-CONVERTER-ADIDESA/dp/B000090169
    http://www.compusa.com/products/product_info.asp?product_code=339900#ts
    http://www.xpcgear.com/ide2sata.html
    http://www.ubuyitdirect.com/-p-1045.html?currency=USD
    http://www.satasite.com/sata-ide-converter.htm
    http://www.pcgears.com/default.aspx?oid=187150
     

  • I need help with Mavericks Server: an error occurred while configuring your server.  I

    I need help with Mavricks Server, I get the following: an error occurred while configuring your server.  I have deleted the Server.app several times along with the associated com.apple and Server folder.  Any more help would be appreciated.

    There are usually some log files around, related to the installation.  See if Console.app (Applications > Utilities) shows anything relevant to the error, when you've done a fresh install of Server.app and tried the configuration.

  • Need help with flash player installation please !!!!

    Hello,
    I need help with my flash player installation because every time I access a movie this is the message I receive. 
    This content on Xfinity TV is not available for viewing with Chrome's "Incognito" mode. To play this video using Chrome, please view this page without "Incognito" mode.
    Still having problems? Try resetting your Flash player license.

    Incognito mode is a Google Chrome setting when you open a new window (Cmd+Shift+N on a Mac Ctrl+Shift+N on Windows) It opens a "private" window with no cookies and no tracking. The problem with it is that when you disable cookies, your license files are not sent to the site (whetehr it's YouTube or xFinity or any other that uses license files for paid content)  and it treats you as if you're a first time visitor. Paid videos won't play wihtout the cookies sending the license file info.
    This isn't a Flash Player setting. It's in Chrome. I did some research and according to Google, "Incignito" mode is off by default, and can ONLY be activate by the keyboard shortcut. There IS a way to disable it from the registry http://dev.chromium.org/administrators/policy-list-3#IncognitoModeAvailability

  • Need help with Java always get error

    hey guys need help
    this the problem i get :
    I go to certain websites and I get this error with firefox.
    This Site requires that JavaScript be enabled.
    It is enabled.
    This is the one of the errors in java script console with firefox.
    Error: [Exception... "'Component does not have requested interface' when calling method: [nsIInterfaceRequestor::getInterface]" nsresult: "0x80004002 (NS_NOINTERFACE)" location: "<unknown>" data: no]
    I have installed the java script from there home site and did a test and says everything is fine. Any ideas?
    please help

    Hi 49ers,
    Sorry not to have any real idea of how to help you out here, but this is a Java forum, not JavaScript.
    Some Firefox expert may stumble across your post and be able to offer some advice (I hope they do) but this isn't really the best place to post such questions.
    Try here: http://www.webdeveloper.com/forum/forumdisplay.php?s=&forumid=3
    Good luck!
    Chris.

  • Need help with Acrobat 11.0.9: odd interface and unresponsive on some computers

    Hello,
    We've been using Adobe Acrobat Pro for a few years now and have globally been very happy with it. Recently the quality of the product seems to have increased especially on the Mac computers.
    However we're having issues with the 11.0.9 update that just happened recently:
    1) On some Windows computers the interface on the right is much larger than it should and a new tab called 'Fill and sign' has been introduced. We worried it was an malware until we read the release notes. Is this really normal? The interface is odd and very large. Is there a way we can remove it?
    2) Also once the new module for recent files is turned ON, we experience Acrobat 11.0.9 is frozen for few seconds and on Mac laptops we've noticed that energy consumption is back while there was good improvement for the last few releases. We have mobile attorneys who use Acrobat extensively on Mac laptops and battery life is important for them. They can just turn the functionality OFF fortunately, but then the new mobile is useless and we like the normal behavior better.
    Thanks for any help!
    We have about 30 computers with Acrobat Pro on them, both Mac and Windows and about a third of them have at least one of these problems.
    Regards,
    Jean

    Yes, it's normal.  You can close it or disable it entirely.
    You should be able to disable it via the following entry in a administrator created "com.adobe.Acrobat.Pro.plist" file in the FeatureLockdown section.  The file is placed in the /Library/Preferences directory and should apply to all users.
    Here is the ETK documentation on the item:
    Lockable Settings
    bEnableFillSig
    Add to GPOSupported on WindowsSupported on MacSupported by Adobe Reader
    Top>FeatureLockdown>Services (eSign-EchoSign)>bEnableFillSig
    Data type     boolean: DWORD value > REG_DWORD
    Default    1
    Version #    10.1.2 < 11.0
    Lock Path    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary    Specifies whether to remove the Sign Now panel from the Sign Pane.
    Details    The Sign Now panel provides a way to sign with a typed signature and a scanned image of your signature. This method does not require certificates or the use of an online service. Possible values include:
    0: Don't show the Sign Now panel.
    1 or null: Show the Sign Now panel.
    GUI mapping    Sign > Sign Now panel
    For item #2 , I am not sure what you mean.  New module??  Can you screenshot it and post it?

  • Help with Acrobat IX installation

    Hello,
    I am unable to install Acrobat IX on my computer both as a trial and a subscription. The error message I have received states:
    ERROR: Error 1920.Service Print Spooler (Spooler) failed to start.  Verify that you have sufficient privileges to start system services.  ERROR: Install MSI payload failed with error: 1603 - Fatal errorduring installation. MSI Error message: Error 1920.Service Print Spooler (Spooler) failed to start.  Verify that you have sufficient privileges to start system services.   ERROR: DW050: The following payload errors were found during install:  ERROR: DW050:  - Acrobat Professional: Install failed
    Does anyone know what this means? I have tried multiple times and the specific print spooler issue keeps coming up. I was able to install a trial version of CS6 a few days ago without any problems. One thing- I did have a trial version of Acrobat Pro that I had downloaded two years ago. I uninstalled it before I downloaded the CS6 trial. Is it possible that I accidentally deleted something that I now need for the subscription?
    Suggestions are greatly appreciated...

    Moving this discussion to the Acrobat Installation & Update Issues forum.  Ado.adler please try the solution listed in "Error 1920. Service Print Spooler (Spooler) failed to start..." when installing Adobe Creative Suite 4 or Point Products on Windows. -http://helpx.adobe.com/creative-suite/kb/error-1920-service-print-spooler.html.

  • I need help with my CS5 installation

    My CS5 installed normally as usual, but once it was done it was telling me that there was an error in installing, told me to restart and proceed with the installation again.
    I did it twice, and now it seems to work but it gave me the same error.
    I opened the program and it's telling me that,"Photoshop has encountered a problem with the display driver, and has temporarily disabled the GPU enhancements. Check the video card manufacturer's website for the latest software."
    I did an update search on my computer for that specific driver and apparently it's up to date. I also read on a forum that I needed to download Adobe Driver. But, unfortunately it's saying the same thing that CS5 said after the installation, to restart and continue with the installation.
    Help?

    if you're encountering multiple different error messages,
    1. uninstall cs5,
    2. run the cleaner,
    3. update your video driver (go to your video card's manufacturer website),
    4. restart your computer (http://www.adobe.com/support/contact/cscleanertool.html) and then
    5. reinstall cs5.

  • I need help with solutions to Licensing error 150:30.

    I transferred Elements with Time Machine from a Mac OS 10.6 machine to a newer Mac with 10.9.4. I've printed the 5 solutions, but can't get through them without help; I'm 73!

    You can't do that, ever. Elements is not a tidy package like most mac apps and you can never move an installed copy. You must always install from scratch on a new machine.By trying to move it you've made extra work for yourself. You will need to download and run this:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    after which you can go around and manually delete what you can find in the applications folder, hard drive>library>application support>adobe, and your username>library>preferences.
    Then install from your original media.

  • Need help with coding: getting an error

    Hi there everyone, this would be my first post here, and my first post on any forum related to programming. Im taking a highschool computer science course, in which we are learning J2SE. I have read ahead a bit, and am having trouble with the following program:
    //=============================================================================
    //Converts US Dollars To Euros
    //=============================================================================
    public class currencyconverter1
         private Double dollarRate = 1.00000;
         private Double conversionRate = 1.22990;
         private Double dollarAmount = 0.0;
         private Double euroAmount = 0.0;
              public static void main convert Double(euroAmount)
                   dollarAmount = euroAmount*conversionRate;
                   System.out.println(dollarAmount);
                   return euroAmount
                   }JCreator is telling me I need a '(' on the "main" line. I simply cannot find where this is needed. Can anyone help, or recommend another forum where I may find some help? Thanks in advance!

    Thanks for the reply... I tested out your code, and it didn't compile, so after playing with it, heres what I got to compile (please read past the code):
    public class currencyconverter1
         private Double dollarRate = 1.00000;
         private Double conversionRate = 1.22990;
         private Double dollarAmount = 0.0;
         private Double euroAmount = 0.0;
         public Double convert (Double euroAmount)
              dollarAmount = euroAmount * conversionRate;
              System.out.println(dollarAmount);
              return euroAmount;
    }It gives me the following message when I execute the .exe: "Exception in thread "main" Java.Lang.NoSuchMethodError: Main" ....
    Does anyone know what the deal is and can explain wnat my source code error is? Thanks again in advance.

  • Need Help with "Not Enough Memory Error" when running executable (is my VI reworkable?)

    When I started making this VI, I had no clue about proper VI flow, sub-VI usuage, and much more I'm sure.
    The VI is a program that outputs a 0-5V digiatl signal to a relay board (to actuate an air cylinder) and monitors 4 input voltages (lets say from a pressure transducer) . The program would then shut down the corresponding output channel if a pressure threshold is not met.
    Surprissingly for my first LV program, The VI functions "fine" (the quotes are because I know my programming flow is a mess and probably not efficient) unitl I reach a given cycle count or time elasped, at which time my VI blows up and I receive an error for "not enough memory to complete operatoin".
    I am wondering if there is a simple DAQmx (or something else) command misplaced or missing that would solve this issue. When I started making this VI I had a poor top down design layout, or lack of one. I would like to believe I have learned a lot from making this program with no LV training and if I were to do it again I would utilize state machines and sub VI's more. However, with time not on my side and LV not a priority in my job I would like to know if this VI is reworkable..?
    I should also mention that this program is being run as an executable on a laptop without the full LV development software. I dont know if the executable creation process could have left to this problem either...
    Attached is LV version 10 and 11
    Thanks for the help
    Attachments:
    LCT_DAQmx v11.0.vi ‏173 KB
    LCT_DAQmx.vi ‏135 KB

    There are some things you can probabaly do fairly easily.  Four of the inner while loops appear to be very similar.  You could probably make a subVI from one of them and reuse the code.  Some of the shift registers are initialized and some are not.  I suspect that this is an error, although I did not look closely enough to determine which way is intended.  Read up on reentrancy.  You may need that for the subVI.
    The outer loop, if it is needed at all should be stopped by a front panel boolean, not by the Abort button.  Someone on the Forums has suggested that using the Abort button to stop a VI is like using a tree to stop a car - it works but may have undesirable consequences!
    Re-initializing the DAQ tasks and clearing them on each iteration is not very effficient, is slow, and may lead to problems.
    The inner inner while loops (inside On Cycle and Off Cycle) are very similar, differing mostly in the data written. Perhaps you only need Idle and Run (with Data as a parameter).  The inner inner loops might be combined with the outer loops with some change in the way the timing is handled.
    You Dequeue in two places in each loop.  There is no data dependency bewteen the two Dequeue functions, meaning that you cannot be sure which will execute first.  Also, none of the Dequeues has a timeout set. They will wait forever if no data is available.  Queues should not usually be read in more than one location to avoid loss of data or confusion about which data came first.
    Lynn

  • Need help with Java programming installation question

    Sorry for my lack of knowledge about Java programming, but:....
    A while back I thought I had updated my Java Runtime Environment programming. But I now apparently have two programs installed, perhaps through my not handling the installation properly. Those are:
    J2SE Runtime Environment 5.0 update 5.0 (a 118MB file)
    and:
    Java 2 Runtime Environment, SE v 1.4.2_05 (a 108MB file)
    Do I need both of these installed? If not, which should I uninstall?
    Or, should I just leave it alone, and not worry about it?
    Yeah, I don't have much in the way of technical knowledge...
    Any help or advice would be appreciated. Thank you.
    Bob VanHorst

    Thanks for the feedback. I think I'll do just that. Once in a while I have a problem with Java not bringing up a webcam shot, but when that happens, it seems to be more website based than a general condition.

  • Need help with Muse PHP (JavaScript error...email)

    Hey all....
    I searched and did not see an answer for this:
    I am exporting my Muse file to HTML and keep getting this error for my Contact Us page (email issue):
    "JavaScript Error:Form PHP Script is missing from web server, or PHP is not configured correctly or your web host provider.  Check if the form PHP script as been uploaded correctly, then contact your hosting provider about PHP configuration."
    What PHP version does MUSE support....5.1?  I contacted HostGator and they just updated my PHP to 5.5 and asked me what PHP MUSE needs. HostGator says 5.1 is old and they do not support 5.1. Can anyone help me?
    Also, when I try to check PHP with: http://my-site.com/scripts/form_check.php I just get an "oops" screen, but does not verify my PHP.????
    Thanks

    Difficult to debug without the URL for the form page on your site...
    Are you using the built-in File > Upload to FTP Host in Muse? Or did you use File > Export as HTML and uploaded with some other tool?
    Does http://<insert your domain name here>/scripts/museutils.js load anything? Or does it also give an "oops" screen? If it gives an "oops" screen, that would imply not all the exported files were uploaded to your server, they weren't uploaded to the correct location, or the permissions aren't set correctly.
    For forms Muse only requires PHP 4.1 or later. PHP version is not the issue.

  • Need help with destinatio​ns.msi error

    When I try to access the internet via "Firefox", I receive, the message:  "Please wait while windows configures Destinations"  "The feature you ae trying to use is on a cd-rom, error 1706."  My PC proceeds to hang there until I cancel out the message.  I'm wondering if an overzealous registry cleaner is to blame for "cleaning" something necessary out of an msi folder.   What is causing this and how do I fix it?
    I have a Compaq Presario SR1820NX and a HP deskjet 5440 printer running XP. 

    Same problem with my desktop with windows XP . When computer starts up, get windows installer popping up with same message Tried inserting Hp printer software disc, doesn't help. Then when I go to browser (firefox) get same thing again, and have to cancel, cancel cancel to get out of of it. Only way I found was to uninstall HP photosmart essential software, and leave it off. Re-installed from site as well, with no luck either. Seems to be a very widespread problem from what I can see from searching for a cure, but still haven't seen a cure that works for me. Make's it a little hard to use printer features when you can't install software for it.

  • Satellite C660 - need help with fresh Win7 installation

    After a problem with my SatC 660 i decided to Nuke the hard drive and do a fresh install using a W7 32 Bit disk created from the web ( there is a free library of Windows 7 iso images (Sorry forgot name).
    So i had the disk in and the disk drive which has the disk in, W7 is now saying it cant find the device driver for the DVD Drive which it has just used for it to show the W7 first screen.
    Looked everywhere for the drivers for the DVD Drive but no joy on the web.
    Can anybody help me out please?

    Maybe stupid question on the beginning but why you don't install original Win7 64 bit? I presume you got your machine with preinstalled operating system.
    > So i had the disk in and the disk drive which has the disk in, W7 is now saying it cant find the device driver for the DVD Drive which it has just used for it to show the W7 first screen.
    Sorry but after reading this sentence Im completely confused and don't know how to understand this. If you have created bootable installation disc I hope you were able to install Win7 correctly. After first start you must continue to install all necessary drivers, tools and utilities that you can find on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
    Optical disc drive uses Microsoft driver and there is no some special driver for this device. It must be recognized automatically by preinstalled operating system.
    If my posting was not helpful for you please be more precise with your problem description.

Maybe you are looking for

  • How do i delete my icloud account from my computer ?

    how do i delete my icloud account off of my computer ?

  • Usps international shipping won't allow printing of label

    Hello. When using USPS.com or Paypal.com for domestic shipping, everything works well. When using USPS or paypal ''''''''international'''''''' shipping, everyting works well until the final screen or step which is "print label". The label does not ap

  • N1 Segment in ACH CTX Flat File Payment Run

    Hi All, I'm trying to create a flat file for ACH CTX using PMW  from payment run I copied the Standard FM's and modified them as per our needs My only question is it don't see some segment like N1 Segment I believe  it contains Payor Company, Payee C

  • JCo : CRM : Business Partner : BAPI

    Dear All, We are in need of knowing the following info for the Business Partner,  by providing the Business Partner ID  we need this info "Business Partner Name", "Partner Type", "Name of Creator" . Please let us know what is BAPI ? For verifying thi

  • Hp printer 8610 and 8620- automatic duplex scan

    Hi. I would like to ask if hp officejet 8610 and 8620 can perform automatic duplex scan? I know that 8600 can do it but not sure about this.