Need help with Adobe Audition

After my 30 trial expired I used cloud to buy my own Adobe Audition but this one only imports the video section of a selected file, in other words....I can't edit anything.
Any suggestions?

Have you bought the same version as the trial version? Did the trial version work OK with the same video? So do you mean that when you import a video no audio is extracted from it? What format is the video? Audition should usually import the audio part OK but might struggle with the video part of the file.

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