Need Help With Adobe Subscription I ordered more than and week a go and still no confirmation email

Order year subscription to Adobe Audtion. Order last week via phone through credit card. No confirmation email has been sent. I have contact suport over phone and propsied solutino would be fixed and recieve call back and email. None of which I have recieved. Someone please help I need this for school/

We need specifics... as in who did you order it from? 
If you ask me, this sounds fishy and you might have just been taken.  You might also want to consider looking up your recent credit card charges, and if necessary, cancelling your credit card.

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