Need help with an in-app purchase

Every time I try to do an in-app purchase it says that it can't go through and please contact iTunes support. I have money on my card and I did do other in-app purchase but that should not matter. And the app that I'm trying to do the in-app purchase is turbo tax 2012. Don't know if that matters or not. Don't know if I am just supposed to wait until the weekend is over to continue my purchases because the other purchases are still pending since it is the weekend.

I once had an issue with an in app purchase not working. I needed to restart the iPad. Try giving it a reboot. Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and see if that helps.
Beyond that, is it possible that in app purchases have been disabled? They can be disabled in restrictions.
If that's not the case, maybe it's an issue with turbotax and maybe you should contact them, see if they're holding things up somehow.

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I need to need help with changing my app store to canada to us but i have 49cents balance can you remove it please

I need to need help with changing my app store to canada to us but i have 49cents balance can you remove it please

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.

I need help with my instagram app...it wont finish installing??

I need help with my iphone 3g.I tried to update my instagram app and all it reads is waiting...its been 3 days!!!

Delete it. Turn your device off, then on. Then try to install again.

I really need help with my decision in purchasing an iPhone 4! =(

I will just go to my main concern.
I lost the phone of my aunt which is an iPhone 4. It was stolen from my bag. Out of common sense, I have to find a replacement because I know the my aunt invested money on it. However, brand new iPhone 4 here on our country are still pretty expensive for my budget. It is also hard to find becuase mostly stores no longer carry it becuase there is now iPhone 5. So, i have no choice, but to purchase a second-hand iPhone 4. So far, the second-hand iPhone 4 that I saw are from Singapore and Japan.
Now, my question. How can I be sure that the iPhone 4 that I purchase will work in the United States when my aunt will go back to the US. She works and live in the United States. I want to make sure that she can use the phone when she goes back to the United States.
Please please please I need help.
I am already stressed finding money to buy a replacement.

Verizon's offers full theft and loss protection. I am an attorney and tend to read fine print :)
The $8 a month is nominal compared to the benefit and peace of mind. I have had it on all my phones and typically you have to ask for it.
Over the past two years I have used it twice. My phone at the time was an HTC Evo, about a $500 phone. To replace outside the 2yr contact you must pay full price. That is $1000 for 2 phones.
The insurance cost me a couple hundred plus the deductibles. That's under $500 to replace two phones, or a savings of about $500 or 50%.
Even if you replace 1 phone in two years, your saving a few hundred- more if its an iPhone which retails starting at $700.
It all depends on where and how you use your device. If you never replaced one before the you may be better off without. I also don't put cases or screen protectors on my phones. I wouldn't dare put one on my beautiful iPhone 5.
Just a thought, if you don't have insurance, you should be ready to drop $750 at any given time for a new iPhone. Otherwise you end up with a temporary flip.

Need help with my facebook app on my BB 9810

Hello everyone! I need help because i have been trying to remove the stupid apps from posting on my facebook, more precisely on the NEWS FEED OF MY FACEBOOK APP. Now i did go and block each and every stupid app from my facebook profile on the cpu, and ut did do something as they no longer appear when i log in on my cpu. But, for the love of me they STILL appear on my facebook app and i CANT GET RID OF THEM!!! I went as far as to uninstall and re-install my facebook app thinking it would somehow update itself to my profile settings and remove them, but no success........... Anyone can help me with this?

Hello Keewee_777 and welcome to the BlackBerry Support Community Forums.
If you are referring to apps such as Farmville, Mafia Wars etc you will need to block each application, managed in your Privacy settings.
Log into your Facebook on a computer, go to each application fan page. On the fan page, scroll down and on the left hand side you will see Block Application. Once you block the app ensure it shows up under your Privacy settings in Blocked People and Apps.
Once you have blocked these apps, on your device go into Facebook>Menu>Options and clear the chache. Once done reboot by pulling the battery and check your Facebook news feed once the reboot has completed.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HOW CAN I SPEAK WITH A LIVE HUMAN? I need help with what I just purchased.

I just bought something which is suppose to allow me to convert a PDF file on line to a word document and I do not know enough about computers to understand what you require me to do. Please help.
Thank you,
Paul

Hi Paul,
I would be happy to help you here. Please see Getting Started with ExportPDF | Adobe Community to information on converting your PDF files to Word format.
And, if you'd rather, you can Contact Customer Care. Just click the blue Still Need Help button at the bottom of the page to find phone and chat options.
Best,
Sara

Need help with my Newsstand app!!!

Hi!
I need help for someone to quickly test my app and see if it works, I have nobody else to ask!
I have a free Newsstand application for iPad and iPhone called Flipshion, but one of my users says it is not working for her. I currently have 1 free magazine inside of the app, and my user says when she opens the app she cannot see the magazine. I checked on my devices it works perfect. Can someone download Flipshion on their iPad and let me know if it works? PLEASE THIS WOULD HELP ME SO MUCH!
THANK YOU!!!!!!

Hello Keewee_777 and welcome to the BlackBerry Support Community Forums.
If you are referring to apps such as Farmville, Mafia Wars etc you will need to block each application, managed in your Privacy settings.
Log into your Facebook on a computer, go to each application fan page. On the fan page, scroll down and on the left hand side you will see Block Application. Once you block the app ensure it shows up under your Privacy settings in Blocked People and Apps.
Once you have blocked these apps, on your device go into Facebook>Menu>Options and clear the chache. Once done reboot by pulling the battery and check your Facebook news feed once the reboot has completed.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Need Help With New iPhoto App

Hello,
I recently updated to the new Photos app and when I tried to open it and migrate my library an error popped up saying that I need at least 75 GB of space. I checked and had 55 GB free at the time. I went through and deleted a bunch of excess things like music, videos, documents, and unused apps. When I went back to check it said that I had only 52.56 GB of free space. I don't understand. This is now what my storage looks like.
So now it seems that after deleting things I have less space AND I still cannot migrate my photo library. I'm out of the country now and have many video projects that I need to do for work. As a side note, I don't use iCloud for my photos or videos. Not sure if that would have anything to do with it.
Thanks for any help!
Warmly,
Autumn Marie

The storage used in that display is only an estimate. What do you see, when you select your Macintosh HD in the Finder and look at the sizes in the "Finder > File > Get Info" panel for your harddisk? The free storage is shown in the General brick of the Info panel:
The migration may be needing more free storage, if your iPhoto Library has a corruuption and needs repairing.
Try the iPhoto Library First Aid Tools before you try to migrate the library again to Photos:
Make a backup copy on an external drive.
Then try the iPhoto Library First Aid Tools on your iPhoto Library to repair the permissions and to repair the database.
To repair hold down the alt/option and the command key simultaneously while double clicking the iPhoto application in the Applications folder to launch the iPhotos Library First aid tools. Hold down both keys firmly and long enough, until the First Aid panel will appear.
The select "Repair database". Repeat with "repair Permissions".
If it still does not suffice, repeat with "Rebuild Library".
Then try to migrate the library again to Photos by dragging it onto the Photos icon in the Dock.

TS3276 Hello I need help with my mail app

Hello
I have bin trying to set up an email but I keep getting my "outgoing server" password rejected. I know I am
not putting in the wrong information by surity.
Could someone please help me out with this issue.
I am running OSX version 10.7.2
Kind Regards
Zayne

You probably won't like this suggestion, but I suggest you reinstall Lion.
First, backup your system. Next, reboot your system, press/hold the COMMAND-R keys to boot into the Recovery HD. Select 'Reinstall Mac OS X'. If you purchased Lion as an upgrade to Snow Leopard, the reinstall process will install Lion 10.7.3. If your system came preinstalled with Lion, you might still get Lion 10.7.2. Both installs are a total install of the OS. None of your apps or data will be impacted. Just the OS.

HT202549 I need help with my messages app on my macbook pro.

I'm trying to send/receive messages to/from my son who recently switched from iphone to android. I have a 4s running ios 7.1.2 if that matters. When I try to send him a message through the messages app on my laptop, it says "(his number) is not registered with imessage." But my daughter who has an iphone 5 says that she gets his messages on her macbook pro and can also send messages to him from the messages app on there.
Any help would be much appreciated!
Let me know if you need any more information.

Hi WT13,
You can do that too but not with the current configuration that you have. To get SMS messages on your Mac, you would need to have iOS 8 on your iPhone and also be running OS X Yosemite on your Mac. Once you have that set up then you can enable SMS messages to have them forward to your Mac.
System requirements for Continuity on iPhone, iPad, iPod touch, and Mac
http://support.apple.com/en-us/HT6555
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
http://support.apple.com/en-us/HT6337
Take it easy,
-Norm G.

Need help with Adobe Reader App on ipad

Hi, I downloaded the adobe reader app on my ipad recently and saved lots of documents in it under the “Document” tab. I do my backup on iTune regularly. But I am unsure if all my documents in that app will be backup in my iTune. What worries me is that next time when I buy a new ipad, I cannot transfer the documents over. Any help? Or do I have to painstakingly upload them to Acrobat.com? Is that a storage limit for Acrobat.com? Thank you!

Hi Sophieberry,
You can back up your all document via iTunes. Tethered your device with your Desktop/Mac and open up iTunes. Select your device from the left hand window, and go to the apps screen , scroll down to the bottom of the screen, and then select Adobe Reader from the list.Now select all the document and tap on Save to option and enter the location where you want to save the PDF. Hope this will solve your problem of back up.
However, you can back up your file to Acrobat.com and storage limit for this is 2GB.
Thanks
-Satyadev

Please I need help with my twitter app on 9800

I updated the twitter app on my 9800 and since then I've not been able to access it. The icon does not show on the homepage and that makes it inaccessible. I've restarted my phone a lot of time but till no avail... Would appreciate if someone could give me a link to the former version of twitter so I can downgrade... I miss the twitter app on my phone!!p o

OK...so to be clear, the installed app listing (as per the KB I linked in post 2 above) does not show Twitter as installed, yet AppWorld does state it to be installed. Correct?
If so, then I suggest that you clear the AppWorld application cache.
For legacy (pre-BB10) Devices:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes). .
If step (4) does not happen as listed, then the clear cache did not work.
For BB10 devices:
KB33818Downloaded applications in BlackBerry World are stuck in an Installing state and cannot be cancelled or removed from the download list
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Need Help with the Remote App

I am able to get this to work on my iMac at home but I was trying to help my dad get his remote App working and have not had any luck. Well, slight luck but only for about 1 minute. His computer is hard wired into the wifi router, ipod touch is wifi from same router. He uses CA Firewall (what Time Warner has as a perk to their road runner service). He has windows XP with the latest Microsoft, iTunes, and Remote software. Here is the problem, the iPod touch generates the pass code but the device list with the remote icon never appears. I got it working for 1 minute when I completely turned off the firewall but even with the firewall off it still then lost connection and couldnt find the library. Any ideas?? I am so confused. I made sure that iTunes was allowed through the firewall. I really want to get this working for him. Any help would be awesome!

Hrmm... nice job doing homework... Do you know, or can you find out, if port 3689 is open or blocked? If it's blocked, open it up. I believe this is the same port used for Music Sharing in iTunes, but it's also the port used by the Remote app.
CG

Need help with new T.V. purchase

Hello everyone, I just registered and I'm looking for some help. I'm remodeling my living room / dinning room and I completely gutted it. I'm now putting everything back in, I put up quiet rock for my in wall speakers, put an entertainment box (recessed) in for my 120V, 1.4 hdmi cable installed along with an ethernet cable (just in case). I purchased a tilt adjustable omni mount NC200T for t.v.'s up to 63". The room has 3 windows and light can be adjusted by my shutters. The room size is 13'6" X 27", but because this room will be split for a living room / dinning room let's say it's 13'6" X13''6" . So I'll have approx. 11'-12' viewing from couch to t.v. Here is my problem I don't know much about t.v.'s, I'm coming from a 37" Vizio lcd, which I've been happy with. With that said, I've spent $$$ on the remodel and now want an impressive t.v. to match oh and I only budgeted 1500.00 on the t.v. So I got on the internet and started researching for the past 3-4 weeks. I was set on purchasing a plasma, Panasonic 50/54" G series. I went down to a few stores including B.B. and didn't like the look of most plasma's. I thought they were dark pictures and saw 3-4" lines running horizontal with a flicker. The guys at the store didn't see it, but I did and didn't like it. Oh and not all models did this, and I'm not sure if this is normal. Most LED's I didn't like except the high end (over 2K), the color didn't look natural although they were very bright. Now here is the wierd thing, I liked the way the LCD's looked..... Now I'm not done, sorry for the long post. So I saw the 3D t.v.'s and have to tell you I'm not sold on a 3D I think it's too new and I don't know about wearing glasses. But on the way out of B.B. more confussed than ever I saw the Panasonic VT series and have to tell you WOW amazing and they have a package that includes the glasses and the DVD player along with 2 DVD's but it's not in my range. Can anyone suggest the perfect t.v.??? Or give me models to look at???
Thanks again =-)

Hey there TVEquip,
I'd suggest using our TV Finder to help narrow down your options. Ultimately, the TV that you think the picture looks best on is probably the best for you.
As far as the plasmas looking dark, keep in mind the conditions in the store can be quite different than it would be at home. The lights in the store are very different than you'd have in your living room, and at home you wouldn't be looking back and forth from your set to another for comparison, meaning it may not look dark once you've got it setup. Also, you may be able to calibrate the display to look perfect in your setting.
So, what I suggest is go to the tool, put in the variables you're sure of, and let it help you narrow down the selection. Then visit the store and look at the options you're left with and see which one is best for you.
BestBuy.com TV Finder
Hope this helps!
Jason|Community Analyst | Best Buy® Corporate
@jayysenn Private Message

Need help with my numbers app synching with icloud

My numbers app just stopped synching with icloud and my ipad2. And vice versa. I deleted then reinstalled the app, synched the phone, etc. and it still won't transfer to iclous. Any suggestions?

Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

Need help with an in-app purchase

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