Need help with Creative Cloud & Opening Illustrator

I recently purchased/downloaded Illustrator 6 and Photoshop through the Creative Cloud. It looks like I properly got Photshop into the programs, but not Illustrator. When I look it shows that I downloaded Illustrator, yet I cannot find the icon for it in programs. When I go into my control panel, programs and click on the icon it only asks if I want to uninstall. All I want to do is open the illustrator program to create some art. Where do I go?

You are welcome, Arlene.
With regard to the failure to find and open, you may (also) try Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Adobe Support (phone, where you may have to wait quite a while),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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Need Help With Creative Cloud

So when I was a young child around 14 I made a fake email to use creative cloud with. I then used the free trial of fireworks. A few years later when I actually need an Adobe Account I try downloading the creative cloud but when it opens it says i need to verify with my fake email not my new one.

Change Account https://forums.adobe.com/thread/1465499 may help
-wrong email https://forums.adobe.com/thread/1446019

Need Help with Creative Cloud Install

Have attempted several times to install creative cloud, however continue to get a failed install message with code or reason why. Working on Mac Desktop, OSx 10.9.1. Any assistance would be appreciated.

Hi regoronivert,
Welcome to Adobe Forum,
Please try installing in the root user account and check.
or
You can try reinstalling Adobe application manger. Go to HD>library>application support>adobe>caps and rename the caps folder.
After renaming this folder, go to USER library>application support>adobe>OOBE and rename OOBE folder as well and install Adobe application manager from below link. it should work fine.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Please check the link below for resolution.
http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatabili ty.html
Let us know if it helps.
Regards,
Rajshree

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Thelinari have you renamed the OOBE folder and tried applying the update again? You can find more details at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

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I used to have an HP Pavilion PC with wunning Windows XP and I had bought a Sound Blaster Audigy 2 for it. I recently bought a newer HP Pavilion PC but this time with Windows Vista Home Basic. After buying the PC I heard that the card and the OS were not compatible and to no surprise, there were problems right away. After installing the card into the PC I noticed that only th front 2 speakers and my subwoofer of my 5. sound system were playing music. So I tried to do a Creative Diagnostics but to my surprise I got an error message reading: "Creative Control Panel FrameWork has stopped working." I reinstalled the card twice and then remembered that I hadn't updated the drivers. So I looked for the Vista drivers for the card and "installed" them. I say "installed" because they didn't actually install correctly. The setup says that it has finished installing but in device manager the driver still reads the old driver number. The new driver is the 2.2.0002 and the old one is the 6.0..242. I have no idea what the hell is wrong with it. Everytime I click "Start Tests" the program freezes for a second an I get the error message. Could someone PLEASE help? Thank you in advace.

Thelinari have you renamed the OOBE folder and tried applying the update again? You can find more details at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

I need help getting Creative Cloud installed

I've got a new MAC. I've had Photoshop CS5 on my old PC and have decided to upgrade to CC. I have gone through all the purchasing and download process However, all I can seem to do is get the Creative Cloud Installer on my desktop (and is listed in downloads). It doesn't install. Again, I'm new to Mac, but I've followed the directions over and over, but no luck.
Thanks for your ideas.

Questioner you will want to mount the DMG file and run the installer. You can find details on how to install the applications included with your Creative Cloud Membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Need help with Creative Speaker Calibra

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Thelinari have you renamed the OOBE folder and tried applying the update again? You can find more details at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

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How do I get tutorial episodes to play?

Hi John. I’m a brand new user of Creative Cloud, I signed up today, and when I try to run a tutorial, all I get is a black window where I think the tutorial should play. I’m using Windows 7 (64-bit) and Firefox is my browser.
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Keeping up to date with Creative Cloud - Photoshop/Illustrator

I have recently updated Photoshop and Illustrator to the lastest versions, and have run into two issues thus far.
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HELP!

Hi dezzzignr2140,
The following applications support the ability to export to the CS6 version of the application:
Photoshop
InDesign®
Illustrator
Flash® Professional
Dreamweaver®
After Effects®
Applications not listed here may not support exporting to Creative Suite 6, and may not do so in future releases.
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Need help with Creative Zen MicroPhoto 8g

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i installed windows media player like a hour ago before i saw ur post.. now when i connect the mp3 player to my laptop it doesnt install or anything.. is there a way to install windows media player 0 again, when i try it says that my version of windows does not support it

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'Hello Chrisplushado,
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I installed Creative Suite 2 Premium on my new Dell with Windows 7. When I start any of the programs I get different error messages depending on which program I am trying to start. For Photoshop I get "Your Adobe Photoshop username, organization or serial number is missing or invalid. The application cannot continue and must quit." I have tried uninstalling the programs and reinstalling them. I have tried running the programs and an adminstrator. I have changed the compatibility of the WIndows version. Nothing works. I called tech and they would not help because they no longer support the programs because they are too old. Does anyone have any solutions?

Copying a solution from the doc
Error: "...user name, organization or serial number is missing or invalid..." when you start Photoshop (CS2 on Mac OS)
Solution 1: Run the installer, input the user information, and then quit the installer.
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I was working with a tech named Ashok Kumar Mohanty. I was sharing my screen with him and trying to install Creative Suite 6 Design Standard. We lost each other. He had me set up a new administer account but I can't get online with it because it has no browser and I don't know how to get one.
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because it has no browser and I don't know how to get one.
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Mylenium

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HELLO!
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Start with an unordered list like this:
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<li><a href="#">Gloves</a></li>
<li><a href="#">Rubber Mallets</a></li>
<li><a href="#">Sponges</a></li>
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Style it with CSS like this:
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nav li a {
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Nancy O.

Need Help with Creative I-TRIGUE 2.1 3

Hello, I've had this speaker system for awhile, a year or so, and i just installed vista last night, it now says i need a driver for it to work, but on this site it says that it doesnt need a driver..can anyone supply with a driver or help?
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I also have that model speakers. It's just a 2. set of speakers no drivers ever needed for them. You must need drivers for your sound card as these speakers aren't specifically detected in operating systems.

Need help with Creative Cloud & Opening Illustrator

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