Need help with dead blackberry / recovering data

Device: BlackBerry Curve 8320 (Tmobile)
A few days ago my BB Curve 8320 spontaneously just turned off and would not turn on again.  No blinking light, nothing.  Battery was fully charged, the phone is only 2 months old, and was not damaged in any way.  Battery was pulled out and re-inserted no luck.  Phone taken to T-mobile store and phone tested with new battery, and still no progress.  T-mobile replaced the phone free of charge. 
I am struggling to recover my addressbook, text messages, and photos from the old device.  Every once in a while when the phone is plugged into the charger, the old device will display a battery with a diagnol red line through it.  I have attempted to use the desktop manager to recover the data, but again no luck.  Most of the time, it does not recognize the phone, and I have tried what has been suggested on multiple forums, with taking the battery out, catching the desktop manager for the split second it recognizes the device on the usb port.  I have been successful with that, but it won't let me sync or backup the device.  It allows me to load the application loader, but when i do this, it prompts me for .alx type application loader files, even though i have downloaded the device manager software from t-mobile, so I am unable to re-load the OS.  I also attempted to use the switch device wizard.  This also seemed like it was working.  I was able to connect both curves to my computer through different USB ports and it seemed like it was doing something, but when it's all done with the process, my new device still does not have my old addresses or text messages. 
If anyone has any suggestions / advice on restoring my old device without losing the onboard data or some way to access the data so I can import that into my new curve, I would greatly appreciate it.
Thanks!

 I HAD A BB CURVE 8320, I TRY ALL THE PROGRAMS ANYTHING WORK. MY BB TURN ON N TURN BACK OFF. I TRY LETTING THE BRAND NEW BATTERY SEAT OUT FOR 3O SECONDS STILL DIDNT WORK. WHAT SHOULD I DEW SOMEONE PLZ HELP ME.

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    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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    Hey MaggzieP,
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    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Need help with RANK() on NULL data

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    Hi and Welcome to the Community!
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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    Hi Experts,
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