Need help with final credit
Just noticed this forum & hope I can get a reply. I've never received a return call or response to email. I placed an online order June 10th & had problems immediately. After many phone calls, I finally drove to a store several times & they tried their best to fix the order but finally on June 28th I gave up & cancelled the order. Everything that wasn't delivered was credited back correctly but the microwave had been delivered & picked up by UPS was credited incorrectly; $334.75 was charged but $293.81 was credited leaving a $40.94 balance on my BB credit card. I called 7/18 & was told the $40.94 would be credited that day. When that didn't happen, I called again 7/24 & went through 5 people who told me various stories (i.e. they couldn't credit shipping when no shipping was charged originally, etc.). Finally was told there was no record of my 7/18 call & was given a Case # & was told the Back Office Team would call me back after researching. I'm not sure what research is needed since I can look at the order online & see the problem. Needless to say, I still haven't received a call or the credit to my account.
Hello carlenew,
It’s one thing for our agents to be unsure as to why you are getting miscellaneous charges from us, but it’s another entirely for us not to be following up with you while our investigation is in progress. Using your email address on the forum, I pulled up your account and found the multiple calls you’ve made to us to try to resolve this, and I’m sorry that you’ve been left on your own to figure this out.
After looking through your online order, I do see that the items purchased were either cancelled or returned. For some reason though, our system does indeed show a $40.94 charge on your card. As I was unsure as to what we were billing you for, I conferred with a few of my fellow team members and they are just as equally baffled as I am. Please know that I have reached out to our online support team for further answers so that we may find the underlying cause of this charge. They typically respond within 1 to 2 business days, and I’ll contact you as soon as I have an update.
I greatly appreciate your continued patience, and I’ll be in touch soon,
Alex|Social Media Specialist | Best Buy® Corporate
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>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator -
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Problem description:
running slow
EtreCheck version: 2.1.8 (121)
Report generated February 19, 2015 at 3:18:49 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
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Feb 19, 2015, 03:03:40 PM Self test - passedWhy Put it off I say ... Here you go Linc
Start time: 12:05:29 02/20/15
Revision: 1250
Model Identifier: MacBookPro9,1
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Diagnostic reports
2015-02-02 Mail crash
2015-02-04 Spyder3Utility crash
2015-02-20 Acrobat hang x3
2015-02-20 Final Cut Pro crash x2
HID errors: 22
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Feb 20 10:41:10 Google Chrome He (map: 0xffffff801e116870) triggered DYLD shared region unnest for map: 0xffffff801e116870, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 10:41:14 Google Chrome He (map: 0xffffff802265ee10) triggered DYLD shared region unnest for map: 0xffffff802265ee10, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 10:41:30 Google Chrome He (map: 0xffffff802265ee10) triggered DYLD shared region unnest for map: 0xffffff802265ee10, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:20:59 Google Chrome (map: 0xffffff801e116870) triggered DYLD shared region unnest for map: 0xffffff801e116870, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:20:59 Google Chrome He (map: 0xffffff802b72a960) triggered DYLD shared region unnest for map: 0xffffff802b72a960, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:20:59 Google Chrome He (map: 0xffffff802b72a3c0) triggered DYLD shared region unnest for map: 0xffffff802b72a3c0, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:20:59 Google Chrome He (map: 0xffffff8023819f00) triggered DYLD shared region unnest for map: 0xffffff8023819f00, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:21:01 Google Chrome He (map: 0xffffff802cdb0e10) triggered DYLD shared region unnest for map: 0xffffff802cdb0e10, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:21:01 Google Chrome He (map: 0xffffff8022da2e10) triggered DYLD shared region unnest for map: 0xffffff8022da2e10, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:21:01 Google Chrome He (map: 0xffffff8023819b40) triggered DYLD shared region unnest for map: 0xffffff8023819b40, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:30:46 Sandbox: fontworker(1439) deny file-read-data /Library/Fonts/MyriadPro-LightCond.otf
Feb 20 11:30:46 Sandbox: fontworker(1439) deny file-read-data /Library/Fonts/MyriadPro-LightCondIt.otf
Feb 20 11:49:11 Google Chrome (map: 0xffffff802b72a2d0) triggered DYLD shared region unnest for map: 0xffffff802b72a2d0, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:49:11 Google Chrome He (map: 0xffffff802cdb0780) triggered DYLD shared region unnest for map: 0xffffff802cdb0780, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:49:11 Google Chrome He (map: 0xffffff8022a63e10) triggered DYLD shared region unnest for map: 0xffffff8022a63e10, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:49:11 Google Chrome He (map: 0xffffff8022a63c30) triggered DYLD shared region unnest for map: 0xffffff8022a63c30, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:49:11 Google Chrome He (map: 0xffffff802cdb05a0) triggered DYLD shared region unnest for map: 0xffffff802cdb05a0, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:49:11 Google Chrome He (map: 0xffffff8022a63f00) triggered DYLD shared region unnest for map: 0xffffff8022a63f00, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:49:11 Google Chrome He (map: 0xffffff8022a63690) triggered DYLD shared region unnest for map: 0xffffff8022a63690, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Feb 20 11:59:29 Sandbox: fontworker(1671) deny file-read-data /Library/Fonts/MyriadPro-LightCond.otf
Feb 20 11:59:29 Sandbox: fontworker(1671) deny file-read-data /Library/Fonts/MyriadPro-LightCondIt.otf
Feb 20 12:08:01 ARPT: 8890.600067: MacAuthEvent en1 Auth result for: 00:19:92:35:7d:e1 Auth request tx failed
Feb 20 12:08:01 ARPT: 8890.950534: MacAuthEvent en1 Auth result for: 00:19:92:35:03:01 Auth timed out
System log
Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
Feb 20 11:25:05 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.
Feb 20 11:28:01 WindowServer: WSGetSurfaceInWindow Invalid surface 489574406 for window 1303
Feb 20 11:28:01 WindowServer: WSGetSurfaceInWindow Invalid surface 489574406 for window 1303
Feb 20 11:28:01 WindowServer: WSGetSurfaceInWindow Invalid surface 489574406 for window 1303
Feb 20 11:28:49 WindowServer: WSBindSurface Invalid surface 723885656 for window 1311
Feb 20 11:29:13 fseventsd: event logs in /Volumes/WDA_1T/.fseventsd out of sync with volume. destroying old logs. (461 2 59825)
Feb 20 11:29:13 fseventsd: log dir: /Volumes/WDA_1T/.fseventsd getting new uuid: UUID
Feb 20 11:30:16 bird: Assertion failed: ![_xpcClients containsObject:client]
Feb 20 11:30:16 bird: Assertion failed: ![_xpcClients containsObject:client]
Feb 20 11:32:32 bird: Assertion failed: ![_xpcClients containsObject:client]
Feb 20 11:32:32 bird: Assertion failed: ![_xpcClients containsObject:client]
Feb 20 11:32:32 bird: Assertion failed: ![_xpcClients containsObject:client]
Feb 20 11:36:11 WindowServer: _CGXSetWindowHasKeyAppearance: Operation on a window 0x18 requiring rights kCGSWindowRightOwner by caller Dashboard
Feb 20 11:36:11 WindowServer: _CGXSetWindowHasMainAppearance: Operation on a window 0x18 requiring rights kCGSWindowRightOwner by caller Dashboard
Feb 20 11:41:24 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1532]
Feb 20 11:43:40 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Feb 20 11:43:40 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Feb 20 12:01:17 WindowServer: WSGetSurfaceInWindow Invalid surface 710322265 for window 1327
Feb 20 12:04:39 fseventsd: implementation_removed_client: did not find client 0x7f9eec210660 for path = '/.docid'
Feb 20 12:11:28 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[2262]
Console log
Feb 15 12:07:08 ReportCrash: Invoking spindump for pid=644 wakeups_rate=158 duration=285 because of excessive wakeups
Feb 15 12:55:36 ReportCrash: Invoking spindump for pid=754 wakeups_rate=200 duration=225 because of excessive wakeups
Feb 15 13:59:55 ReportCrash: Invoking spindump for pid=913 wakeups_rate=186 duration=242 because of excessive wakeups
Feb 15 16:54:59 ReportCrash: Invoking spindump for pid=964 wakeups_rate=188 duration=240 because of excessive wakeups
Feb 16 10:35:10 ReportCrash: Invoking spindump for pid=1059 wakeups_rate=337 duration=134 because of excessive wakeups
Feb 16 10:51:21 ReportCrash: Invoking spindump for pid=1080 wakeups_rate=161 duration=280 because of excessive wakeups
Feb 16 11:59:13 ReportCrash: Invoking spindump for pid=1168 wakeups_rate=243 duration=186 because of excessive wakeups
Feb 16 12:02:57 ReportCrash: Invoking spindump for pid=1175 wakeups_rate=382 duration=118 because of excessive wakeups
Feb 16 13:07:53 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.ic.searchinstaller/Cache.db is NOT valid. Unable to determine schema version.
Feb 16 13:07:53 nsurlstoraged: ERROR: unable to determine file-system usage for FS-backed cache at /Users/USER/Library/Caches/com.ic.searchinstaller/fsCachedData. Errno=13
Feb 16 13:22:31 ReportCrash: Invoking spindump for pid=2237 wakeups_rate=326 duration=139 because of excessive wakeups
Feb 16 14:17:37 ReportCrash: Invoking spindump for pid=2420 wakeups_rate=228 duration=198 because of excessive wakeups
Feb 16 14:33:29 ReportCrash: Invoking spindump for pid=2438 wakeups_rate=240 duration=188 because of excessive wakeups
Feb 16 14:46:36 ReportCrash: Invoking spindump for pid=2454 wakeups_rate=305 duration=148 because of excessive wakeups
Feb 17 12:58:26 ReportCrash: Invoking spindump for pid=2894 wakeups_rate=689 duration=66 because of excessive wakeups
Feb 17 13:13:41 ReportCrash: Invoking spindump for pid=2914 wakeups_rate=487 duration=93 because of excessive wakeups
Feb 17 16:54:57 ReportCrash: Invoking spindump for pid=1965 wakeups_rate=162 duration=278 because of excessive wakeups
Feb 18 13:50:58 ReportCrash: Invoking spindump for pid=3869 wakeups_rate=160 duration=282 because of excessive wakeups
Feb 19 08:17:10 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
Feb 19 14:59:30 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
Feb 19 15:04:57 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
Feb 19 15:18:06 osascript: Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
Feb 19 16:50:23 ReportCrash: Invoking spindump for pid=3308 wakeups_rate=189 duration=239 because of excessive wakeups
Feb 20 09:24:49 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid. Unable to determine schema version.
Daemons
com.adobe.fpsaud
com.adobe.versioncueCS3
com.ambrosiasw.ambrosiaaudiosupporthelper.daemon
com.apple.watchdogd
Agents
[email protected]
- status: 78
com.apple.Finder
- status: -15
com.google.keystone.user.agent
com.jdibackup.ZipCloud.autostart
- status: 1
com.jdibackup.ZipCloud.notify
- status: 1
User login items
RED Watchdog
- /Applications/REDCINE-X Professional/Utilities/RED Watchdog.app
GrowlHelperApp
- /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app
GrowlHelperApp
- /Users/USER/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelp erApp.app
iTunesHelper
- missing value
QmasterStatusMenu
- /Incompatible Software/Apple Qmaster.prefPane/Contents/Resources/QmasterStatusMenu.app
SpyderUtility
- /Applications/Datacolor/Spyder3Elite/Support/SpyderUtility.app
Spyder3Utility
- /Applications/Datacolor/Spyder3Elite/Spyder3Utility.app
Google Drive
- /Applications/Google Drive.app
Google Chrome
- /Applications/Google Chrome.app
Firefox extensions
Live PageRank
Web Developer
Exif Viewer
iCloud errors
bird 418
cloudd 65
Continuity errors
sharingd 21
Restricted files: 335
Lockfiles: 48
Contents of /Library/LaunchDaemons/com.adobe.versioncueCS3.plist
- mod date: Oct 20 14:05:00 2009
- checksum: 714202969
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>GroupName</key>
<string>wheel</string>
<key>Label</key>
<string>com.adobe.versioncueCS3</string>
<key>OnDemand</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/Adobe/Adobe Version Cue CS3/Server/bin/VersionCueCS3d</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>ServiceDescription</key>
<string>Adobe Version Cue CS3</string>
<key>UserName</key>
<string>root</string>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
- mod date: Dec 21 11:32:33 2012
- checksum: 1980407752
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.ambrosiasw.ambrosiaaudiosupporthelper.daemon</string>
<key>ProgramArguments</key>
<array>
<string>/System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/amb rosiaaudiosupporthelper</string>
</array>
<key>KeepAlive</key>
<false/>
<key>Disabled</key>
<false/>
<key>LaunchEvents</key>
<dict>
<key>com.apple.iokit.matching</key>
<dict>
<key>AmbrosiaAudioSupport</key>
<dict>
<key>IOMatchLaunchStream</key>
<true/>
<key>IOProviderClass</key>
<string>com_AmbrosiaSW_AudioSupport</string>
</dict>
...and 4 more line(s)
Contents of /Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist
- mod date: Aug 25 21:24:23 2010
- checksum: 681742547
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.apple.qmaster.qmasterd</string>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/qmasterd</string>
</array>
<key>OnDemand</key>
<false/>
</dict>
</plist>
Contents of /private/etc/hosts
- mod date: Sep 20 11:46:00 2013
- checksum: 1921340845
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
Contents of Library/LaunchAgents/[email protected]
- mod date: Sep 15 12:18:45 2009
- checksum: 2526625188
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>[email protected]</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>LowPriorityIO</key>
<true/>
<key>Nice</key>
<integer>10</integer>
<key>ProgramArguments</key>
<array>
<string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>
<string>-l</string>
<string>/Users/USER/Library/Logs/[email protected]</string>
<string>-u</string>
<string>@me.com</string>
<string>-t</string>
<string>SharedServices</string>
<string>-s</string>
</array>
...and 4 more line(s)
Contents of Library/LaunchAgents/com.google.keystone.agent.plist
- mod date: Nov 28 13:56:29 2014
- checksum: 3826001454
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.user.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
- mod date: Feb 19 15:00:08 2015
- checksum: 2356528749
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.autostart</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>-n</string>
<string>--args</string>
<string>9</string>
<string>-l</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
- mod date: Feb 19 15:00:08 2015
- checksum: 1841511774
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.notify</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>--args</string>
<string>7</string>
<string>1</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>StartInterval</key>
<integer>1200</integer>
<key>RunAtLoad</key>
<false/>
</dict>
</plist>
Extensions
/System/Library/Extensions/AmbrosiaAudioSupport.kext
- com.AmbrosiaSW.AudioSupport
/System/Library/Extensions/FAMProtocol.kext
- com.sony.protocol.prodisc
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/prodisc_fs.kext
- com.sony.filesystem.prodisc_fs
Applications
/Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app
- com.adobe.distiller
/Applications/Adobe Acrobat 8 Professional/Acrobat Uninstaller.app
- com.adobe.Acrobat.Uninstaller
/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app
- com.adobe.Acrobat.Pro
/Applications/Adobe Bridge CS3/Bridge CS3.app
- com.adobe.bridge2
/Applications/Adobe Device Central CS3/Device Central.app
- com.adobe.devicecentral.application
/Applications/Adobe Dreamweaver CS3/Dreamweaver.app
- com.adobe.dreamweaver-9.0
/Applications/Adobe Extension Manager/Extension Manager.app
- com.adobe.ExtensionManager
/Applications/Adobe Fireworks CS3/Adobe Fireworks CS3.app
- com.macromedia.fireworks
/Applications/Adobe Flash CS3 Video Encoder/Adobe Flash CS3 Video Encoder.app
- com.macromedia.FLVEncoder
/Applications/Adobe Flash CS3/Adobe Flash CS3.app
- com.adobe.flash-9.0-en_us
/Applications/Adobe Flash CS3/Players/Debug/Flash Player.app
- com.macromedia.Flash Player.app
/Applications/Adobe Flash CS3/Players/Debug/Install Flash Player 9 UB.app
- com.MindVision.VISEX
/Applications/Adobe Flash CS3/Players/Flash Player.app
- com.macromedia.Flash Player.app
/Applications/Adobe Flash CS3/Players/Release/Flash Player.app
- com.macromedia.Flash Player.app
/Applications/Adobe Flash CS3/Players/Release/Install Flash Player 9 UB.app
- com.MindVision.VISEX
/Applications/Adobe Help Viewer 1.0.app
- com.adobe.Adobe Help Viewer
/Applications/Adobe Help Viewer 1.1.app
- com.adobe.Adobe Help Viewer
/Applications/Adobe Illustrator CS3/Adobe Illustrator.app
- com.adobe.illustrator
/Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Analyze Documents.localized/Analyze Documents.app
- N/A
/Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Calendar.localized/Make Calendar.app
- N/A
/Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Collect for Output.localized/Collect for Output.app
- N/A
/Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Contact Sheet Demo.localized/Contact Sheets.app
- N/A
/Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Export Flash Animation.localized/Export Flash Animation.app
- N/A
/Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Web Gallery.localized/Web Gallery.app
- N/A
/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app
- com.adobe.Photoshop
/Applications/Adobe Premiere Pro CS3/Adobe Premiere Pro CS3.app
- com.adobe.AdobePremierePro
/Applications/Adobe Stock Photos CS3/Adobe Stock Photos CS3.app
- com.adobe.stockphotos-1.5
/Applications/Audacity/Audacity.app
- net.sourceforge.audacity
/Applications/Beak.app
- com.flyosity.beak
/Applications/Buzzbird.app
- org.buzzbird.buzzbird
/Applications/Celtx.app
- ca.greyfirst.celtx
/Applications/Datacolor/Spyder3Elite/Spyder3Elite.app
- com.datacolor.spyder3elite
/Applications/Datacolor/Spyder3Elite/Spyder3Utility.app
- com.datacolor.spyder3utility
/Applications/Datacolor/Spyder3Elite/Support/SpyderUtility.app
- com.datacolor.spyderutility
/Applications/Disk Inventory X.app
- com.derlien.DiskInventoryX
/Applications/Epson Software/Print CD/Print CD.app
- jp.co.epson.PrintCD2
/Applications/FileZilla.app
- de.filezilla
/Applications/FlashVideo Converter.app
- com.geovid.
/Applications/Gorilla Folder/Gorilla Program 4.0.0/Gorilla 4.0.0
- N/A
/Applications/HandBrake.app
- org.m0k.handbrake
/Applications/Levelator.app
- org.conversationsnetwork.levelator
/Applications/OpenOffice.org.app
- org.openoffice.script
/Applications/RecBoot.app
- com.lepidu.RecBoot
/Applications/Smultron.app
- org.smultron.Smultron
/Applications/TouchCopy.app
- N/A
/Applications/Uninstall MM Scheduling/Uninstall MM Scheduling.app
- N/A
/Applications/Utilities/Adobe Utilities.localized/Adobe Updater5/Adobe Updater.app
- "com.Adobe.ESD.AdobeUpdaterApplication"
/Applications/Utilities/Adobe Utilities.localized/ExtendScript Toolkit 2/ExtendScript Toolkit 2.app
- com.adobe.estoolkit-2.0
/Applications/Utilities/Bluetooth Firmware Update.app
- com.apple.updaters.btfirmwareupdate201
/Applications/Utilities/FAM Driver Tool.app
- com.sony.famdrivertool
/Applications/VLC.app
- org.videolan.vlc
/Applications/XDCAM Transfer.app
- com.sony.bprl.xdcamtransfer
/Applications/YouSendIt Desktop App.app
- com.yousendit.YouSendIt
/Applications/YouSendIt.app
- com.yousendit.YouSendItExpress
/Applications/gedit.app
- org.gnome.gedit
/Applications/iWork '08/Keynote.app
- com.apple.iWork.Keynote
/Applications/iWork '08/Numbers.app
- com.apple.iWork.Numbers
/Applications/iWork '08/Pages.app
- com.apple.iWork.Pages
/Developer/Applications/Utilities/MacPython 2.5/Build Applet.app
- org.python.buildapplet
/Developer/Applications/Utilities/Python 2.6/Build Applet.app
- org.python.buildapplet
/Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS4.2.sdk/System/Li brary/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS4.2.sdk/System/Li brary/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS4.2.sdk/System/Li brary/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.0/Symbols/System/Library /CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.0/Symbols/System/Library /CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.2/Symbols/System/Libra ry/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.2/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.3/Symbols/System/Libra ry/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.3/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1/Symbols/System/Library /CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1/Symbols/System/Library /CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2.1/Symbols/System/Libra ry/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2.1/Symbols/System/Libra ry/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2.1/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2.2/Symbols/System/Libra ry/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2.2/Symbols/System/Libra ry/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2.2/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2/Symbols/System/Library /CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2/Symbols/System/Library /CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.2/Symbols/System/Library /CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0.1/Symbols/System/Libra ry/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0.1/Symbols/System/Libra ry/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0.1/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0.2/Symbols/System/Libra ry/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0.2/Symbols/System/Libra ry/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0.2/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0/Symbols/System/Library /CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0/Symbols/System/Library /CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.0/Symbols/System/Library /CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.1/Symbols/System/Library /CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.1/Symbols/System/Library /CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneOS.platform/DeviceSupport/4.1/Symbols/System/Library /CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/Applications/MobileAddressBook.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/Applications/MobileSafari.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/Applications/MobileSlideShow.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/Applications/Preferences.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/Applications/Web.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/System/Library/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/System/Library/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator3.2 .sdk/System/Library/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/AdSheet.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/Contacts.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/Game Center.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/MobileSafari.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/MobileSlideShow.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/Preferences.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/TrustMe.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/Web.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/WebSheet.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/Applications/iPodOut.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/System/Library/CoreServices/MobileStorageMounter.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/System/Library/CoreServices/SpringBoard.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.0 .sdk/System/Library/CoreServices/VoiceOverTouch.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.1 .sdk/Applications/AdSheet.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.1 .sdk/Applications/Contacts.app
- N/A
/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator4.1 .sdk/Applications/Game Center~iphone.app
- N/A
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I need Help with a website I've created
I need help with a website I've created (www.jonathanhazelwood.com/lighthouse) I created the folowing site with dreamweaver at my current resolution 1366 by 768. Looks great on my screen resolution but if it is viewed on other resolutions the menu moves and some of the text above and below. How can I keep all content centered and working like it does on 1366 by 768 on all resolutions. The htm to my site is below I started off with a blank template through dreamweaver CS5.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>The Lighthouse Church</title>
<style type="text/css">
<!--
body {
font: 100%/1.4 Verdana, Arial, Helvetica, sans-serif;
background: #42413C;
margin: 0;
padding: 0;
color: #000;
background-color: #000;
/* ~~ Element/tag selectors ~~ */
ul, ol, dl { /* Due to variations between browsers, it's best practices to zero padding and margin on lists. For consistency, you can either specify the amounts you want here, or on the list items (LI, DT, DD) they contain. Remember that what you do here will cascade to the .nav list unless you write a more specific selector. */
padding: 0;
margin: 0;
h1, h2, h3, h4, h5, h6, p {
margin-top: 0; /* removing the top margin gets around an issue where margins can escape from their containing div. The remaining bottom margin will hold it away from any elements that follow. */
padding-right: 15px;
padding-left: 15px; /* adding the padding to the sides of the elements within the divs, instead of the divs themselves, gets rid of any box model math. A nested div with side padding can also be used as an alternate method. */
a img { /* this selector removes the default blue border displayed in some browsers around an image when it is surrounded by a link */
border: none;
/* ~~ Styling for your site's links must remain in this order - including the group of selectors that create the hover effect. ~~ */
a:link {
color: #42413C;
text-decoration: underline; /* unless you style your links to look extremely unique, it's best to provide underlines for quick visual identification */
a:visited {
color: #6E6C64;
text-decoration: underline;
a:hover, a:active, a:focus { /* this group of selectors will give a keyboard navigator the same hover experience as the person using a mouse. */
text-decoration: none;
/* ~~ this fixed width container surrounds all other elements ~~ */
.container {
width: 960px;
background: #FFF;
margin: 0 auto; /* the auto value on the sides, coupled with the width, centers the layout */
/* ~~ This is the layout information. ~~
1) Padding is only placed on the top and/or bottom of the div. The elements within this div have padding on their sides. This saves you from any "box model math". Keep in mind, if you add any side padding or border to the div itself, it will be added to the width you define to create the *total* width. You may also choose to remove the padding on the element in the div and place a second div within it with no width and the padding necessary for your design.
.content {
padding: 10px 0;
/* ~~ miscellaneous float/clear classes ~~ */
.fltrt { /* this class can be used to float an element right in your page. The floated element must precede the element it should be next to on the page. */
float: right;
margin-left: 8px;
.fltlft { /* this class can be used to float an element left in your page. The floated element must precede the element it should be next to on the page. */
float: left;
margin-right: 8px;
.clearfloat { /* this class can be placed on a <br /> or empty div as the final element following the last floated div (within the #container) if the overflow:hidden on the .container is removed */
clear:both;
height:0;
font-size: 1px;
line-height: 0px;
#apDiv1 {
position:absolute;
width:352px;
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z-index:1;
top: 171px;
left: 507px;
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position:absolute;
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height:1399px;
z-index:1;
left: 187px;
top: 1px;
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position:absolute;
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height:1001px;
z-index:1;
top: -2px;
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position:absolute;
width:963px;
height:58px;
z-index:1;
left: 0px;
top: 101px;
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position:absolute;
width:961px;
height:1505px;
z-index:1;
top: -5px;
#apDiv6 {
position:absolute;
width:962px;
height:150px;
z-index:1;
left: 0px;
top: -1px;
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position:absolute;
width:361px;
height:25px;
z-index:2;
left: 35px;
top: 1308px;
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position:absolute;
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height:24px;
z-index:2;
left: 200px;
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position:absolute;
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z-index:2;
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position:absolute;
width:961px;
height:44px;
z-index:3;
left: 195px;
top: 183px;
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</style>
<script src="SpryAssets/SpryMenuBar.js" type="text/javascript"></script>
<link href="SpryAssets/SpryMenuBarHorizontal.css" rel="stylesheet" type="text/css" />
<style type="text/css">
#apDiv12 {
position:absolute;
width:295px;
height:23px;
z-index:4;
left: 198px;
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position:absolute;
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z-index:5;
left: 1001px;
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position:absolute;
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height:992px;
z-index:1;
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position:absolute;
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z-index:1;
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position:absolute;
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height:1000px;
z-index:2;
left: 674px;
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position:absolute;
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height:34px;
z-index:1;
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position:absolute;
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z-index:6;
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left: 448px;
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position:absolute;
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z-index:3;
left: 384px;
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body {
background-color: #000;
margin-left: 0px;
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position:absolute;
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z-index:4;
left: 19px;
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</head>
<body>
<div class="container">
<div class="content">
<div id="apDiv5">
<div id="apDiv16">
<div id="apDiv17">
<map name="Map2" id="Map2">
<area shape="rect" coords="4,2,77,28" href="http://www.myspace.com/lighthousechurch1" />
</map>
<img src="paypal-donate-button.png" width="83" height="33" border="0" usemap="#Map" />
<map name="Map" id="Map">
<area shape="rect" coords="2,2,80,30" href="https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&SESSION=HgApKd0bxyPQv1ixwBW3HgWXaLxPIiT Po9gSsRELLQp72IZ2-_8uvSmCLRO&dispatch=5885d80a13c0db1f8e263663d3faee8d9384d85353843a619606 282818e091d0" />
</map>
</div>
</div>
<div id="apDiv21">
<blockquote>
<blockquote>
<blockquote>
<blockquote>
<blockquote>
<blockquote>
<p><img src="faithexplosion.png" width="314" height="225" /></p>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</div>
<div id="apDiv14">
<div id="apDiv15">
<div>
<div>
<p> Special Message from Perry Stone </p>
<h2> Was Jesus Born on December 25?</h2>
<p> 12/20/2010 </p>
<p><img alt="iStock_000003631829XSmall" src="http://www.voe.org/images/iStock_000003631829XSmall.jpg" width="300" height="234" /></p>
<p>Last year, in response to the growing number of Christians who celebrate Hanukkah but hate Christmas, I wrote an article for this website titled “Hanukkah or Christmas?” I explained why I think Jesus was either conceived or birthed on December 25.</p>
</div>
</div>
<div>
<div><a href="http://www.voe.org/Prophecy-Update/what-happened-to-global-warming.html"> READ MORE</a>
<p> Prophecy Update </p>
<h2> What Happened to Global Warming?</h2>
<p> 12/17/2010 </p>
<p> </p>
</div>
</div>
<div>
<div></div>
</div>
<div>
<div></div>
</div>
</div>
<div>
<p><font size="2">Special Word</font></p>
<p><font size="2">January 7th, 2011</font></p>
<p> <font size="2">Dear Viewers:</font></p>
<p><font size="2">We have now entered into one of the most trying times; but also one of the most glorious times in church history. Many things are coming upon the world and also upon the church and we (the church) must be totally prepared to take up our cross daily and venture out into the lost and</font></p>
<p> <a href="http://sermon.lighthousechurchinc.org/2011/01/07/special-word-1711-evangelist-barbara-lync h.aspx" target="_parent">Click Here for More</a></p>
</div>
<p> </p>
<div></div>
<div>
<!--// weAddFlash("lhi09hdr.swf",800, 100,"true","true","high","showall","true","#ffffff"); //--></div>
<div></div>
<p> </p>
</div>
<img src="lighthousegraphic2.jpg" width="960" height="1509" />
<div id="apDiv20"><img src="myspacebutton.jpg" width="89" height="30" border="0" usemap="#Map3" />
<map name="Map3" id="Map3">
<area shape="rect" coords="3,2,87,28" href="http://www.myspace.com/lighthousechurch1" />
</map>
</div>
</div>
<p> </p>
</div>
<!-- end .container --></div>
<div id="apDiv10"><font size="1"><font color="#FFFFFF">Copyright 2011 The Lighthouse Church Inc.</font></font></div>
<div id="apDiv11">
<ul id="MenuBar1" class="MenuBarHorizontal">
<li><a href="#">Home</a> </li>
<li><a href="#" class="MenuBarItemSubmenu">Our Pastor</a>
<ul>
<li><a href="#">Fresh Word</a></li>
<li><a href="#">Itinerary</a></li>
<li><a href="#">Prophetic Word</a></li>
<li><a href="#">Sermons</a></li>
<li><a href="#">Special Words</a></li>
<li><a href="#">Word of Month</a></li>
</ul>
</li>
<li><a href="#">Men Ministry</a></li>
<li><a href="#" class="MenuBarItemSubmenu">Ministers</a>
<ul>
<li><a href="#">Chris Gore</a></li>
</ul>
</li>
<li><a href="#" class="MenuBarItemSubmenu">Our Church</a>
<ul>
<li><a href="#">Contact Us</a></li>
<li><a href="#">Donate</a></li>
<li><a href="#">Events</a></li>
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</html>Look at all the apdiv's you have. Those are absolutely positioned layers. I'm assuming by your post that you are very new to Dreamweaver and HTML and CSS. I would highly recommend not using absolutely positioned layers until you have a better grasp on HTML and CSS.
Looking at your code I would suggest that you consider using one of Dreamweaver's built in, or downloadable templates as a starting point and work from there.
http://www.adobe.com/devnet/dreamweaver/articles/dreamweaver_custom_templates.html -
Hello, I need help with my macbook pro.
It looks like I cannot install anything anymore. Everytime I try to install a new software, I simply get stuck during the installation type process. I put in my password, it does accept it, but it does not go any further.
I tried to reset the password, put no password, repair the permissions, the disk but nothing will do. I nearly got stuck with the log in screen but finally succeeded in disabling it.
So I thought I might try to create a new account but I cannot click the lock to make changes. It simply refuses to react.
I am now thinking about using the migration assistant to save all my settings, data and so fourth, but again I get stuck when I have to type in my password. It accepts it but nothing happens...
I guess it has something to do with the authorization process, but can't find anything on the internet about it... Can you help me out?
I am running Lion 10.7.3.
Regards,
Nicolas.
(I apologize if any grammatical/structural mistakes were to be found, english is not my mother-tongue. )You probably won't like this suggestion, but I suggest you reinstall Lion.
First, backup your system. Next, reboot your system, press/hold the COMMAND-R keys to boot into the Recovery HD. Select 'Reinstall Mac OS X'. If you purchased Lion as an upgrade to Snow Leopard, the reinstall process will install Lion 10.7.3. If your system came preinstalled with Lion, you might still get Lion 10.7.2. Both installs are a total install of the OS. None of your apps or data will be impacted. Just the OS. -
Need help with Berkeley XML DB Performance
We need help with maximizing performance of our use of Berkeley XML DB. I am filling most of the 29 part question as listed by Oracle's BDB team.
Berkeley DB XML Performance Questionnaire
1. Describe the Performance area that you are measuring? What is the
current performance? What are your performance goals you hope to
achieve?
We are measuring the performance while loading a document during
web application startup. It is currently taking 10-12 seconds when
only one user is on the system. We are trying to do some testing to
get the load time when several users are on the system.
We would like the load time to be 5 seconds or less.
2. What Berkeley DB XML Version? Any optional configuration flags
specified? Are you running with any special patches? Please specify?
dbxml 2.4.13. No special patches.
3. What Berkeley DB Version? Any optional configuration flags
specified? Are you running with any special patches? Please Specify.
bdb 4.6.21. No special patches.
4. Processor name, speed and chipset?
Intel Xeon CPU 5150 2.66GHz
5. Operating System and Version?
Red Hat Enterprise Linux Relase 4 Update 6
6. Disk Drive Type and speed?
Don't have that information
7. File System Type? (such as EXT2, NTFS, Reiser)
EXT3
8. Physical Memory Available?
4GB
9. Are you using Replication (HA) with Berkeley DB XML? If so, please
describe the network you are using, and the number of Replica’s.
No
10. Are you using a Remote Filesystem (NFS) ? If so, for which
Berkeley DB XML/DB files?
No
11. What type of mutexes do you have configured? Did you specify
–with-mutex=? Specify what you find inn your config.log, search
for db_cv_mutex?
None. Did not specify -with-mutex during bdb compilation
12. Which API are you using (C++, Java, Perl, PHP, Python, other) ?
Which compiler and version?
Java 1.5
13. If you are using an Application Server or Web Server, please
provide the name and version?
Oracle Appication Server 10.1.3.4.0
14. Please provide your exact Environment Configuration Flags (include
anything specified in you DB_CONFIG file)
Default.
15. Please provide your Container Configuration Flags?
final EnvironmentConfig envConf = new EnvironmentConfig();
envConf.setAllowCreate(true); // If the environment does not
// exist, create it.
envConf.setInitializeCache(true); // Turn on the shared memory
// region.
envConf.setInitializeLocking(true); // Turn on the locking subsystem.
envConf.setInitializeLogging(true); // Turn on the logging subsystem.
envConf.setTransactional(true); // Turn on the transactional
// subsystem.
envConf.setLockDetectMode(LockDetectMode.MINWRITE);
envConf.setThreaded(true);
envConf.setErrorStream(System.err);
envConf.setCacheSize(1024*1024*64);
envConf.setMaxLockers(2000);
envConf.setMaxLocks(2000);
envConf.setMaxLockObjects(2000);
envConf.setTxnMaxActive(200);
envConf.setTxnWriteNoSync(true);
envConf.setMaxMutexes(40000);
16. How many XML Containers do you have? For each one please specify:
One.
1. The Container Configuration Flags
XmlContainerConfig xmlContainerConfig = new XmlContainerConfig();
xmlContainerConfig.setTransactional(true);
xmlContainerConfig.setIndexNodes(true);
xmlContainerConfig.setReadUncommitted(true);
2. How many documents?
Everytime the user logs in, the current xml document is loaded from
a oracle database table and put it in the Berkeley XML DB.
The documents get deleted from XML DB when the Oracle application
server container is stopped.
The number of documents should start with zero initially and it
will grow with every login.
3. What type (node or wholedoc)?
Node
4. Please indicate the minimum, maximum and average size of
documents?
The minimum is about 2MB and the maximum could 20MB. The average
mostly about 5MB.
5. Are you using document data? If so please describe how?
We are using document data only to save changes made
to the application data in a web application. The final save goes
to the relational database. Berkeley XML DB is just used to store
temporary data since going to the relational database for each change
will cause severe performance issues.
17. Please describe the shape of one of your typical documents? Please
do this by sending us a skeleton XML document.
Due to the sensitive nature of the data, I can provide XML schema instead.
18. What is the rate of document insertion/update required or
expected? Are you doing partial node updates (via XmlModify) or
replacing the document?
The document is inserted during user login. Any change made to the application
data grid or other data components gets saved in Berkeley DB. We also have
an automatic save every two minutes. The final save from the application
gets saved in a relational database.
19. What is the query rate required/expected?
Users will not be entering data rapidly. There will be lot of think time
before the users enter/modify data in the web application. This is a pilot
project but when we go live with this application, we will expect 25 users
at the same time.
20. XQuery -- supply some sample queries
1. Please provide the Query Plan
2. Are you using DBXML_INDEX_NODES?
Yes.
3. Display the indices you have defined for the specific query.
XmlIndexSpecification spec = container.getIndexSpecification();
// ids
spec.addIndex("", "id", XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
spec.addIndex("", "idref", XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
// index to cover AttributeValue/Description
spec.addIndex("", "Description", XmlIndexSpecification.PATH_EDGE | XmlIndexSpecification.NODE_ELEMENT | XmlIndexSpecification.KEY_SUBSTRING, XmlValue.STRING);
// cover AttributeValue/@value
spec.addIndex("", "value", XmlIndexSpecification.PATH_EDGE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
// item attribute values
spec.addIndex("", "type", XmlIndexSpecification.PATH_EDGE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
// default index
spec.addDefaultIndex(XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ELEMENT | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
spec.addDefaultIndex(XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
// save the spec to the container
XmlUpdateContext uc = xmlManager.createUpdateContext();
container.setIndexSpecification(spec, uc);
4. If this is a large query, please consider sending a smaller
query (and query plan) that demonstrates the problem.
21. Are you running with Transactions? If so please provide any
transactions flags you specify with any API calls.
Yes. READ_UNCOMMITED in some and READ_COMMITTED in other transactions.
22. If your application is transactional, are your log files stored on
the same disk as your containers/databases?
Yes.
23. Do you use AUTO_COMMIT?
No.
24. Please list any non-transactional operations performed?
No.
25. How many threads of control are running? How many threads in read
only mode? How many threads are updating?
We use Berkeley XML DB within the context of a struts web application.
Each user logged into the web application will be running a bdb transactoin
within the context of a struts action thread.
26. Please include a paragraph describing the performance measurements
you have made. Please specifically list any Berkeley DB operations
where the performance is currently insufficient.
We are clocking 10-12 seconds of loading a document from dbd when
five users are on the system.
getContainer().getDocument(documentName);
27. What performance level do you hope to achieve?
We would like to get less than 5 seconds when 25 users are on the system.
28. Please send us the output of the following db_stat utility commands
after your application has been running under "normal" load for some
period of time:
% db_stat -h database environment -c
% db_stat -h database environment -l
% db_stat -h database environment -m
% db_stat -h database environment -r
% db_stat -h database environment -t
(These commands require the db_stat utility access a shared database
environment. If your application has a private environment, please
remove the DB_PRIVATE flag used when the environment is created, so
you can obtain these measurements. If removing the DB_PRIVATE flag
is not possible, let us know and we can discuss alternatives with
you.)
If your application has periods of "good" and "bad" performance,
please run the above list of commands several times, during both
good and bad periods, and additionally specify the -Z flags (so
the output of each command isn't cumulative).
When possible, please run basic system performance reporting tools
during the time you are measuring the application's performance.
For example, on UNIX systems, the vmstat and iostat utilities are
good choices.
Will give this information soon.
29. Are there any other significant applications running on this
system? Are you using Berkeley DB outside of Berkeley DB XML?
Please describe the application?
No to the first two questions.
The web application is an online review of test questions. The users
login and then review the items one by one. The relational database
holds the data in xml. During application load, the application
retrieves the xml and then saves it to bdb. While the user
is making changes to the data in the application, it writes those
changes to bdb. Finally when the user hits the SAVE button, the data
gets saved to the relational database. We also have an automatic save
every two minues, which saves bdb xml data and saves it to relational
database.
Thanks,
Madhav
[email protected]Could it be that you simply do not have set up indexes to support your query? If so, you could do some basic testing using the dbxml shell:
milu@colinux:~/xpg > dbxml -h ~/dbenv
Joined existing environment
dbxml> setverbose 7 2
dbxml> open tv.dbxml
dbxml> listIndexes
dbxml> query { collection()[//@date-tip]/*[@chID = ('ard','zdf')] (: example :) }
dbxml> queryplan { collection()[//@date-tip]/*[@chID = ('ard','zdf')] (: example :) }Verbosity will make the engine display some (rather cryptic) information on index usage. I can't remember where the output is explained; my feeling is that "V(...)" means the index is being used (which is good), but that observation may not be accurate. Note that some details in the setVerbose command could differ, as I'm using 2.4.16 while you're using 2.4.13.
Also, take a look at the query plan. You can post it here and some people will be able to diagnose it.
Michael Ludwig
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