Need help with HP Window 7 computer

Hey everyone,
My mother is visiting me at a location that doesn't have a best buy too close by and her computer keeps blue screening whenever she lets it idle longer than 5 minutes. We are tryiing to figure out how to temporarily fix this issue till she flies home and can take her computer in to a Geek Squad. She does her schooling online so if anyone has experienced something like this before with their computer and knows a way to temporarily correct the issue I would really appreciate the help.
The laptop computer she has an HP Pavillion Entertainment PC and runs Windows 7. Her spyware is Spysweeper and the computer is about 2 years old.

Or you could try shutting off hibernation, sleep, and anything like that in the power options so that it runs all the time, both on battery and on power cord. See if it still does it. Don't know what good disabling start up items are going to do you in this case.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

Similar Messages

  • New user needs help with full windows reinstall/itunes

    ok
    my first time on here so be gentle,
    ok heres my problem, be using itunes for a whilenow with my nano, never had any problems, always just got my mp3's, then just clcked "add folder" in itunes, and then pointed to the said album, and in it goes.
    now my problem is, iam about to do a full reinstall of my win xp, however, 1. i have no idea how to back up my music with itunes., and 2., my actuall musc tracks are all over the hard drive.
    so any help....
    i will add here my idea as to how what think i must do......
    ...i was going to track down all my mp3's on my hard drive, (about 3 gigs worth), and then just copy them over to my .."my music.itunes", folder, and then when i have reinstalled my pc, just copy that back to the "my music" folder....will this work.
    and if it does what will i have to make sure i do on the new install of my itunes, to get my playlists back as they are now....
    i want to avoid thehorror stories i have read were after such reinstalls soon as there ipod plugged in again the blank new itunes updates ipod to blank....(how do i avoid this), and how do i get my new clean itunes to be like it was/is now....
    lots of questons i know, but pretty desprate to get on with my reisntall...
    thaks in advance for ay help.
    toz
    pc Windows XP Pro

    toz,
    We love seeing pro-active thinking here at the Discussions! You're off to a great start!
    And you've pretty well got the right idea of what has to be done. A few points to make things go a bit smoother, though.
    ..i was going to track down all my mp3's on my hard drive, (about 3 gigs worth), and then just copy them over to my .."my music.itunes", folder, and then when i have reinstalled my pc, just copy that back to the "my music" folder....will this work.
    It probably would work but fortunately there's an easier method. Use the iTunes Advanced menu > Consolidate Library... command and iTunes will automatically find all the songs in your music library that are not currently in the iTunes Music folder, make copies of them and then put them into that folder (along with any songs that are already there).
    With that out of the way, there are two main ways to make the back-up copies of your library. The one this article in the Apple Knowledge Base describes in detail is burning CD's/DVD's. That will take care of the music itself but if, as you say, you want to keep your playlists (and the information they depend on) intact, you will also have to make back-up copies of the iTunes Library files . That link tells you where to find them.
    The other approach to creating your back-up is to use any spare hard drive you happen to have available and simply copy the iTunes folder (which happens to contain the iTunes Music folder and the iTunes Library files). Some of our Discussions regulars are quite fond of this method .
    Once you've made your decision and successfully backed up your Library, restoring the music in iTunes onto your newly-formatted hard drive will be fairly straightforward but it will depend on which method you select. So post back and let us know how you're going to proceed as well as any other questions you may have.

  • Need help with popup windows

    Hi,
    (I don't know if this is where I should post this, so if somewhere else is more appropriate, please let me know)
    I'm building a window (might say a popup window). What I need it to do is this. I'm working in the gui. When the user clicks the button "load", it launches this window. In this window, the user selects what they want to load. They can select their option and click load, they can double-click on their option, or they can click "cancel". When any of these three happen (and only then), I want this window to return a value of "long" in accordance with what they selected. (What it returns doesn't really matter). So, basically, it will work almost the same a JOptionPane. (However, I don't want to use JOptionPane).
    However, I can't figure out how to do this. In JOptionPane, the window pops up and doesn't return anything until the user clicks one of the buttons. How can I make it so it won't return anything until the user does one of the three choices I listed above.
    I tried to use wait() and notify() but that didn't work either. (I don't know how to use them). Anyway, I don't know that that's the best way.
    I looked at the source code for JOptionPane and tried to track down how it does it, but I couldn't narrow it down.
    Could anyone please help me?
    (If I need to explain better, let me know).
    Thanks,
    Daniel Lorimer

    Yeah, I converted mine from using JFrame to JDialog and it does what it's supposed to. I didn't realize that JDialog has basically all the same features as JFrame. So, I guess I'll use JDialog for this one.
    However, I was hoping that the solution that I got would work for everything -- Which I don't think it will. JDialog is more like a popup window (which is fine), and JFrame is more like a main window. I want to figure out how to do in JFrame what JDialog does with setModal(). (I think I tracked it down to Dialog.show() -- however, it didn't work when I tried to implement it on my own.)
    Do you know, is there already something like this (for JFrame), or would I have do it on my own?
    Thanks,
    Daniel Lorimer

  • Need help with loading Windows 7 onto Macbook Pro - Bootcamp and parallels

    Hi,
    I have a windows PC and changing over to a Mac. I purchased today Parallels and Microsoft Office for Mac in order to use them on the MacBook.
    Also please note - I need to use Bootcamp for some programs that I need to use - and then also be able to use parallels.
    Where I am up to at the moment is - since there is no disc drive on the laptop where I can insert the disc - I have gone onto my PC and downloaded the Windows 7  usb/dvd download tool setup - however I dont know where I find the ISO file for Windows 7? So if someone could help me with that.
    Alternatively - can someone please let me know if I can just pay and download Window 7 for Mac - and then run it through boot camp etc. If someone can please give me some advice on this - and also a handy step by step guide on how to achieve it.
    Thank you so much in advance for your help!!!! I really appreciate it!
    K

    Thanks Clinton  - When I went into Apple store today, I told him about the programs my husband needs to use for a CBUS course. The guy there said his room mate has done the same thing and cannot use parallels for the programs they need to run (it doesnt seem to work properly) so he is using boot camp to run them and it works fine. So I am wanting to run Boot camp first and then once the course is finished run everything through parallels. 
    So I have gone into Boot Camp - and because there is no Disc drive I cannot insert the disc - so I have gone back onto the PC to put windows onto a USB to then use with Bootcamp. I just cannot find the ISO file path for Windows.
    I hope this all makes sense!
    I am thinking I maybe i will buy the windows ISO file instead of trying to hunt it down on the PC. Do you think this is the best way to do it?

  • Need help with installing Windows for the bar exam

    I need to retake the bar exam in Feb 2011 and I've decided to switch to typing. I am trying to figure out what Windows I need (the software says XP is fine but is that even available anymore)- so can someone walk me through this process? I've partioned my hard drive with the default 5GB but should it be more?
    I'm looking at buying Windows- is XP okay or should I shell out for 7-i.e. is one more compatible with Macs?
    And then finally, in the installation instructions they mention that I need my Mac OS disc for the process- is that the snow leopard disc or something else? My discs are in storage right now so should I wait until I get them before starting this process or can I get replacements if I accidentally threw them out in moving?
    Sorry for all the questions, but well, I'm racing to get everything done and I want to make sure I don't crash my system halfway through the exam!

    You don't need Boot Camp, but even XP will have a lot of stuff to update from after the install, and that takes temp space. Just as your Mac shows 5-10GB there is add'l hidden space used.
    Apple's 'requirements' has gotten others in trouble and I was pretty sure it was more like 10GB. Plus a lot of XP discs are now SP3.
    XP out of the box but connected to the net is just waiting for malware, average is 15 minutes to be infected. 7 is better and just in case you need it again.
    System Builder can come in 32 or 64-bit but XP is 32-bit only.
    VirtualBox by Oracle is a free VM.
    1GB for one program actually seems like a lot, or is that RAM requirement?

  • OpenAM on Windows - Need help with the Windows Desktop SSO [Video Inside]

    Hi everybody,
    first sorry if I make some mistakes as I dont speak english fluently, sorry :)
    I am trying to configure the Windows Desktop SSO of OpenAM on a Windows box.
    I followed this tutorial : http://docs.oracle.com/cd/E19681-01/820-3746/gisxh/index.html but when I check if SSO works (with this URL : http://FQDN_domain.llocal:8080/opensso/UI/Login?module=MySSOModule) , it fails with an error "authentication failed".
    1. First I would like to know if there is a way to check if the keytab generated is correct please. Indeed, I have read somewhere that the account name has to be identical as the name of the SSOServer; in my case it is not.
    I have correctly generated the keytab file (*or I think so but how can I be sure* ?).
    2. I would like to know how, in Windows, I have to configure the "keytab file name" (on the module instance page/ New Module).
    As I dont have /etc/opt etc... Do I have to specify a path like that ? : "D:\apache-tomcat-6.0.33\webapps\opensso\config\myfile.HTTP.keytab"
    3. I have also logfiles with debug mode enabled. It is available here : http://dl.free.fr/b6yPOoYTU/logauthent.txt.
    I will be very pleased if someone can help me about this problem that drives me nuts.
    Thanks a lot
    Edited by: 899066 on 24 nov. 2011 09:12
    Edited by: 899066 on 25 nov. 2011 08:42

    I have added a video of my configuration; if you see something "strange"
    You can watch it here : http://www.youtube.com/watch?v=UooRDIGm_4c
    Edited by: 899066 on 25 nov. 2011 08:43

  • Need help with Customize Window No Chrome

    Hello Everyone,
    I am trying to learn to do system chrome less window and
    having issues. I am almost there but having issue with aligning the
    window to the center and window close events. Can anyone point me
    to where am I going wrong. Here is my code:

    I can help you on the chrome part:
    Add this to the Windowed Application line:
    showFlexChrome="false"
    horizontalScrollPolicy="off"
    verticalScrollPolicy="off"
    Edit the <yourApplicationName>.xml file (under source)
    and change the following 2 lines:
    <!-- The type of system chrome to use (either "standard"
    or "none"). Optional. Default standard. -->
    <systemChrome>none</systemChrome>
    <!-- Whether the window is transparent. Only applicable
    when systemChrome is none. Optional. Default false. -->
    <transparent>true</transparent>
    good luck.
    billy b

  • Okay, need help with transferring from computer to computer...

    I borrowed 5 movies from a friend so I could put them in the format for him to put on his iPod, since he couldn't figure it out, and he uses a Mac and I use Windows, I couldn't really help him out.
    So I have them all coded right for him, but the problem is, I have 5 movies, and one or two of them are bigger than my 700mb CD's can hold!
    Is there a way that I can put them on my iPod, bring my iPod to his computer, plug it in, and take them off my iPod and put them on his iTunes? Or is this just a dream I wish would come true?
    ~Kourtney~

    Hmmm, well I know the below stuff works for songs, but could very well work on videos as well. Unfortunately I am not sure. But here are the links for your reading pleasure...
    Copying from iPod to Computer threads...
    http://discussions.apple.com/thread.jspa?threadID=776996&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=805256&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=797432&#797432
    Also these useful internet articles...
    http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
    http://playlistmag.com/help/2005/01/2waystreet/
    iPod: Frequently Asked Questions
    http://docs.info.apple.com/article.html?artnum=60920
    Patrick

  • Need help with my new computer

    ok i just bought my new dell xps and i wanted to install itunes and transfer my music over that i purchased because all the cd's i still have but my dad decided to delete itunes off the old computer with all the music, so i was wondering if there is anyway to redownload my music that i have already purchased?

    Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
    (36274)

  • Need help with installing Windows XP on Satellite A60

    I have toshiba satellite A60 and I need to know steps of reformatting the hard drive and installing Winxp. what do i need and how?
    also..how can i save all the files and emails on Microsoft outlook? i'm not well experienced with this.

    Hi,
    the installation of XP is very simple. You just have to put the CD in and start the installation, the installation wizard is guiding you through the whole process. A little advice: when it comes to partition the drive, you should delete the old partition, create a new one and format it with ntfs. Dont worry the installation wizard will guide you very detailed trough that process so it will go very easily.
    Regarding your backup:
    Thats my way to backup my files:
    I have a external USB-HDD drive and I put all my files on it so I can copy them back after I install a new system. To save your outlook you can check this site:
    http://www.sitedeveloper.ws/tutorials/outlook.htm
    They describe very nice how to backup you outlook.
    Good luck
    Greets

  • Need help with pictures on computer

    Pictures changed format on me can't view them to change it back i need help

    If by "changed format" you mean it turned to just a "File" with no extension try to rename the file (right click > rename OR click on name once) and add either a .jpg or whatever other file extension they might have been.

  • Need help with new MAC computer and Touch

    I had to wipe my drive clean and reinstall MAC OS X and iTunes yesterday.
    My Touch has the latest firmware and the App Pack.
    However iTunes is now blank.
    How do I configure iTunes so that I can resync my Touch without losing either the firmware upgrade or the App Pack? BTW I have a backup of just the iPod touch App Pack 4A93.ipa file
    Also, can my Contacts and Calendar info on the Touch be imported back into the applications on the MAC? Or will I have to rebuild them?
    thanks for your help

    The reason I had to wipe the drive and reinstall OSX was that when I turned on my MacBook Pro it stuck on the opening gray screen (with the gray Apple logo). The spinning start up icon just kept spinning. I tried the usual start up fixes - nothing worked. Since the computer is used for work I contacted our MAC IT guy and he suggested to start it up from the original software install disc that came with the MAC and use the Utilities on that disk to repair the hard drive. I did that, ran the utility to repair the disk. Unfortunately, the utility very quickly encountered an error and said that the disk could not be repaired. My IT guy said that the likely cause was a bad sector on the drive and that I should erase the drive using the utility using the option of overwriting with zeros since, according to him this process would end up with a reformatted drive with the bad sectors no longer available. Unfortunately that also meant that I'd lose everything on the drive. Fortunately I'm fairly up-to-date with my back ups. I've owned MACs since February 1984 and this is the first time I've encountered a problem like this.
    It's taken about about 12 hours to get everything back and working again. The only concern is with my iPoT since this is a blank iTunes. I have all my music backed up so I can recreate my playlists. However, my MACs iCal and Address book are empty and I don't want the ones on my iPoT to be blanked out when I sync it. And I'd rather not lose the iPoT apps which I just bought in January. Although if that happens I guess I'll just have to purchase the apps again
    best, gordo

  • Need help with Video Window

    Hello,
    I would like to know if there is a way. To keep my VIDEO window on top of all my other windows. So I can browse the web and watch my music videos at the same time. I coudn't figure it out, because I know how to seperate the video from the main window into its own window. But I don't know if I can or know how to keep that seperate video window on top of all other windows, like the Mini player.

    You're very welcome, Sunil.
    Try the driver directly from Nvidia...
    http://www.nvidia.com/download/driverResults.aspx/75992/en-us

  • I need help with my new ipod on windows me

    I bought myself an ipod in the states (usa) i was told it was universal & can be used in the uk! i have windows ME & was also told this would be compatible with this computer but once i tried to download my software of the cd & put in my details of the ipod it came up with the following error message:ERROR 1904.MODULEC:\PROGRAM FILES\IPOD\IPOD UPDATER 2005-02-07\IPOD UPDATER EXT.Dll FAIIED TO REGISTER .HRESULT-2147220473 CONTACT YOUR SUPPORT PERSONELL.
    can any one help????
    aslo i was told once downloaded onto my p.c i then cant use my ipod on another p.c this does not make any sense say if you upgrade your p.c does this mean you then cant use your ipod anymore ??? please help me ???

    Hello Andrew,
    Was the reply I gave you in the other post you made of no help?
    I explained that Windows ME is not compatible, but you can get it work with a little messing around, and once again, here's a link on how to do it.
    Guide to iPod and Windows ME.
    As I said previously though, you won't be able to use iTunes.
    See my other answer to you here.
    Jeff Bryan, "Need help with my iPod." #4, 06:13am Aug 8, 2005 CDT

  • On Windows 7, CS6 all products, but especially need help with ID.  Fonts that are showing in other applications are not showing in ID.

    on Windows 7, CS6 all products, but especially need help with ID.  Fonts that are showing in other applications are not showing in ID.

    The ID Program folder will be relevant to your OS...
    I took a shot and right clicked on my Scripts Samples, choose reveal in Explorer and opened up the ID Program folder.
    As shown, there is a Fonts folder.
    Drag/Copy/Paste fonts to this folder.

Maybe you are looking for

  • Enhancement trouble

    Kodo newbie seeks explanation of exception occurring during enhancement. My 'package.jdo' contains mappings for a dozen or so classes to an existing schema. Most of the classes contain no JDO code and get enhanced with no problem. Two of the classes

  • Convert string to date

    I'm trying to convert a string "2004-08-12" to a date of format "mm/dd/yyyy" like 08/12/2004. how do I do this? thanks.

  • How do I report stolen intellectual property being sold on the app store? (ie. someone stole my friend's code)

    Someone has stolen my friend's app wholesale (code, graphics, even the name) and is now selling it on the iTunes store, along with the android store. I also think the same 'developer' may have done this to other people and would like to flag it to ap

  • Issues importing iPhoto Library

    I have imported my iPhoto library into Aperture 3. The import must have failed because only some made it over. I chose to leave the photos in their current location. How can I do a fresh import and get the rest of the files imported (still leaving th

  • HELP Audio Unit scanner crashes on logic pro X when trying to load mpc studio

    Everything was running fine I could open my mpc studio up as an AU plugin and it would run smooth but as of recently I keep getting an error saying logic has to quit because it cant open my plugin .. this is the error message i receive when trying to