Need help with icloud, FIND MY IPHONE, google maps

I pull up icloud on my computer, see all my iphones that are on listed but when I go to test the FIND MY IPHONE, all I see is the iphone I chose and a "CAN'T SHOW LOCATION, GOOGLE MAPS IS NOT AVAILABLE".  How do I make it available?  I have google earth downloaded on my notebook and it works on my desktop computer but not on my laptop.  I have hit "display content" on the alert bar but I get nothing.

I had the same problem when I used Firefox as my browser; problem went away when I used IE instead.

Similar Messages

  • Need help with iCloud on my iPhone

    I bought a new iMac and decided it was time to update my Apple ID to my newest email address. When I started to do that, I was also required to change my password because it was "too weak."  I did that, no problem.  Updated my ID, no problem.  On my iPhone 5, I changed my Apple ID, updated my email and iTunes.  However, when I tried to update the iCloud on my iPhone, I can't.  I have searched the forums and it seems that if I can delete the iCloud account from my phone that should allow me to correct it.  PROBLEM: iPhone shows the old email address as the ID for iCloud.  I am required to enter my password for the ID because Find My iPhone requires it to be turned off (deleted).  When I enter the password, it says invalid ID or password.  I tried both passwords, old and new. That didn't work.  Apparently it is the ID that is wrong.  I guess I should have deleted it before I changed the ID and password?  Any suggestions?  What if I reset my iPhone to default settings?  Will that delete iCloud?  Or is there a way to turn off Find My iPhone without the password?

    If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I need help with a second hand iphone i purchased recently,i am having issues setting it up as it has is requesting for the icloud account that was used by the previous user

    i need help with a second hand iphone i purchased recently,i am having issues setting it up as it has is requesting for the icloud account that was used by the previous user

    Sorry.
    The iPhone is of no use until/unless the previous owner removes it from their account.
    You will need to find the prior owner or return the iPhone.

  • If I lost my Iphone, but when I tried to locate with ICloud - find my Iphone it's offline. I lost in another country  which means that there is no Internet connection on my phone. Is there any chance to find?

    If I lost my Iphone, but when I tried to locate with ICloud - find my Iphone it's offline. I lost in another country  which means that there is no Internet connection on my phone. Is there any chance to find?

    In order for a lost iPhone to be located you have to have set 'Find My iPhone' up on it before losing it, and it has to be on, not wiped, and able to connect to a network (how else could it transmit its location) - if any of these conditions is not true then locating it is not possible. You can't use the serial number or IMEI number to locate a phone: the former is only useful to identify it as yours if it turns up, and the latter can be used by most service providers to block it, rendering it useless and preventing anyone from spending your credit.

  • Need help with my iTunes on iPhone 5 and Macbook Pro

    Need help with my iPhone 5 and my Macbook Pro.  I was purchased some music on itunes at my mac. Some reason I deleted those music from both on Mac and iPhone 5.  Today, I went to my iPhone iTunes store inside of iCloud to redownload my puchased. But those song won't able to sync back to my iTunes library on my Mac.  Can anyone help me with that ??....

    You've posted to the iTunes Match forum, which your question does not appear to be related to. You'll get better support responses by posting to either the iTunes for Mac or iTunes for Windows forum. Which ever is more appropriate for your situation.

  • My iPad has been stolen, I need some help with the Find my iPhone app and iCloud please

    Hello people.  I have (had) an iPad 1 (wifi only) - which was stolen two days ago.  It's locked with a passcode but I am worried that someone will be able to get into it.  I've got the Find app installed on my iPhone 4S and it shows that both my iPad and stolen iPod are offline.
    Q - if either the iPad or the iPod goes into an unlocked wifi area, will I be notified on my phone?
    Q - can anyone actually break into my iPad as it is locked?
    Q - how does iCloud work in terms of the info that's on my iPad - photos etc that I don't want to lose?
    Q - I've reported this to the police - does Apple need to know?
    I'd be very grateful for any advice, many thanks in advance

    What To Do If Your iDevice or Computer Is Lost Or Stolen
    If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T, Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. Lost or Stolen iPhone? Here’s What to do
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on MobileMe
      3. OS X Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
    Third-party solutions for computers:
      1. VUWER 1.5.4
      2. Sneaky ******* 0.2.0
      3. Undercover 4.7
      4. LoJack for Laptops Premium Mac
      5. STEM 2.1
      6. MacPhoneHome 3.5

  • Just updated my iPhone 4 to iOS7 and need help with iCloud

    I just updated my phone but my iCloud is still showing my AppleID from 6 months ago. I tried to delete the account and start over, but its insisting that I input my password (to the old ID) so that I may turn off Find My iPhone. Any suggestions or tips would be greatly appreciated.

    wheeliepw wrote:
    Try this chap:
    http://www.iclarified.com/31004/how-to-downgrade-from-ios-7-beta-to-ios-6
    Pete
    No longer applies, since the iOS 7 version you install OTA or thru iTunes today is the full official version. No longer a beta.
    As mentioned above, Restore-ing the phone from a recent backup will only load the DATA, not the apps or the system. And only data that does not conflict with what the new system has.
    Apps may or may not be automatically restored from iTunes' App Library backup, provided they don't conflict with iOS 7. Many times you have to go about restoring manually, maybe after updating to iOS 7 compatible releases.

  • Need help with icloud activation lock please

    hi firends
    i have be dragged by apple for last 3 weeks or so i had purchased a device in new zealand with orignal proof of purchase submitted to apple icloud team and the best part is they re validate it with the pervious owner and got the same copy if purchase from them when i try to call them up they said they have submitted to the concern department for unlocking and yesterday i get an email saying they cant do it as the shop who sold in new zealand has bought it from USA and now they need the receipt from there to make it work where all legal check up was done and everything is crystal clear APPLE IS JUST HARASSING me for no reason this why people now do want to promote APPLE when a genuine case is presented to them with complete info from seller to buyer and all documents they not ready to unlock it. i highly request every one to please raise this type of concern and get this one voice to TIM COOK AND HIS TEAMthat why genuine person are being left behind where the same icloud can be unlocked by paying to hackers who help people like us to trust them more then APPLE.
    I hope MR. TIM COOK read this and have a good look into helping genuine person who are stuck with this type of issues please.
    thanks again guys for reading my sad story.
    cheers
    3horse

    How the lock works is explained by Find My iPhone Activation Lock and Find My iPhone Activation Lock: Removing a device from a previous owner's account.
    On YouTube you will find some videos helping bypassing the lock and get access to the contacts. With some luck you can contact the previous owner and force him to remove the iPhone from the devices list at icloud.com/find.

  • I need help with iCloud and restoring

    I have an app and in order to transfer the account of the app, it says: "If you still have your old device, please sync/back up your account to either iTunes or iCloud. Next, sync your new device with either iTunes or iCloud and restore data."
    I have no idea what to do with iCloud. I have my old iPhone 5 and I would like to transfer my account to my iPhone 5c. I don't have an iTunes setup for either of these devices. I just recently backed up all my pictures and videos and data into iCloud on my iPhone 5c. I have two different iCloud accounts, one for my iPhone 5 and one for my iPhone 5c. If I were to sync my old device and restore the data onto my new device, will it restore ALL the data? Will it delete any data from my old device or my new device? Can i just restore the data for one app? If possible, how?
    The thing is that I dont need or want any data from my old device or than the account/data from that one app onto my new iPhone 5c.
    Also, my iPhone 5c has the latest iOS. But my iPhone 5 still doesn't even have iOS 7, will this affect anything? Should I update it to iOS 7.0.3?

    follow instructions here.
    iOS: How to back up and restore your content - Support - Apple
    Under how to restore from icloud backup.

  • HT204407 Need help with the Find Friends ap

    My daughter uses the same apple ID that I do and I'm trying to follow her with the Find Friends ap. I've installed it on her phone and requested her as a friend from my phone.  When I installed it on her phone it is basically using the same Apple account so it says I am requesting myself as a friend. It won't give me her location! How can I get the ap to show me her location?

    Welcome to the Apple Community.
    To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
    Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
    You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
    The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
    To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
    I'd be inclined to let your daughter have her own Apple ID for iCloud and Find Freinds, even if you share one for iTunes.

  • Hi i need help with iCloud mailing plz help me!

    hi my name its rexhep kamberi am having so many troubels with icloud mail i keep putting paswoord but keeps asking me and asking i dont know why but please help

    Try to delete your account from your device (Settings > iCloud) and then set it up again. This fixes the problem in most cases.

  • NEED HELP WITH BACKING UP AN IPHONE 3 TO RETRIEVE INFO FROM AN IPHONE 4 BACKUP ON ICLOUD

    hi my iphone 4 and 5 were recently stolen.. i have an iphone 3 to get me outa trouble, can i back up my **** from the 4 to the 3 on icoud or is the 3 too outa date?
    current phone details...
    iphone 3 (32GB)
    model MC133X/A
    version 6.1.3(10B329)

    Presumably your two stolen iPhones were running the current iOS version - iOS 7.
    An iPhone 3 cannot run iOS 7.
    So it cannot recover an iPhone 4 or iPhone 5 backup.

  • Need help with delivery address for iPhone 6

    I am trying to change the delivery address for my iPhone but UPS says I need to talk to Apple and Apple says its up to UPS. UPS says there is a dedicated line for Apple to call UPS to change the address and Apple says no such line exists. Has anyone successfully changed a delivery address for an Apple product? If I don't figure it out in the next few days my phone is going back to China.

    Minimize your iTunes, right click on your Desktop, click Properties, click the Settings tab. Increase your screen resolution to 1024 x 768. If it looks OK, click OK. You should be able to continue with your iPod.
    CG

  • HT4864 Need help with iCloud set up on Mac Mail Client

    hi thanks for you help.  I had a long day of issues with my icloud configuration on my Mac Mail. Suddenly (with no changes on my part) there were issues with emails going out. I followed the protocols below.  Is there an issue with my AUTHENTICATION choice? I tried external tps but that didn't work, but Apple Token is what is working). I have the box checked for keep sent emails. I can't figure this out and it's so frustrating. I have a new Air Laptop. 
    IMAP information for the incoming mail server
    Server name: imap.mail.me.com
    SSL Required: Yes
    If you receive errors when using SSL, try using TLS instead.
    Port: 993
    Username: The name part of your iCloud email address (for example, emilyparker, not ********)
    Password: Your iCloud password
    SMTP information for the outgoing mail server
    Server name: smtp.mail.me.com
    SSL Required: Yes
    If you receive errors when using SSL, try using TLS instead.
    Port: 587
    SMTP Authentication Required: Yes
    Username: Your full iCloud email address (for example, emilyparker, not ********)
    Password: Your iCloud password
    <E-mail Edited by Host>

    Those look like the correct settings.  You might want to post this over in the OS X Lion forum to see if they have any suggestions.

  • Novice apple user needs help with iCloud

    Can anyone help?
    I have uploaded iCloud app onto my mac and iPad 2 but I don't think it is working correctly as I don't seem to be able to access any documents, photo's etc via the cloud.
    The app seems to be set up correctly on both devices but something is not quite right.
    When in my mac I goto system settings and select iCloud icon and then click on the question mark in the bottom left hand corner and I get the following message
    Content not available because your computer is not connected to the Internet.
    Well I know it is as I can view webpages on both iPad 2 and mac.
    Any suggestions?

    its not a specific app.
    currently, document syncing only works with iOS iWork. Open settings on the ipad and scroll down to the iwork app and turn iCloud on.
    Photo syncing is called photo stream. open settings on ipad and click photos and turn photostream on. on mac open iphoto and click photostream

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