Need help with ipod video, problems with blinking screen, wont charge

Hello,
I'm a new owner of an ipod video, and I've had it for not even two weeks and haven't used it but 3 or 4 times, and I went to turn it on and nothing happened, so I figured the battery died. Then I hooked it up to the usb and computer (windows xp OS) and nothing except a fast blinking white screen and a low noise, not music though. It wont charge, and I even reinstalled everything and used all the tips online- any words of advice except to take it to an apple store?
Brie
~Georgia

Apple decided to hide the user library folder with OS10.7. You can get to it by using the menu.
Quit Illustrator.
Method one....
In the Finder choose Go > Go To Folder and type "~/Library" (no quotes) and hit OK.
Your Library folder will open.
Then navigate to ~/Library/Preferences/Adobe Illustrator CS5 Settings
Move that Settings folder to your desktop.
Restart Illustrator and try exporting again.
If it works as expected, you can trash teh Settings folder on your desktop.
Since you're removing preferences, items like Scratch Disk settings will need to be reconfigured in Illustrator if you've altered them from the default settings.
Second method.....
Hold Command-Option-Shift when you launch Illustrator.
Preferences will be removed.
You won't get any sort of dialog or window confirming this, it just happens.
Reason for two methods.
Method one allows you to put the settings folder back if yoru problem is not cured by removing it. It also allows you to move items back to the new Settings folder that is created (like Workspaces).

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