Need help with music store

now when i try and connect to music store i get the message
"Itunes could not connect to the music store. Make sure your network connection is active and try again".
But nothing is wrong with my internet connection.
This happened a while a go, but i downloaded the new itunes (with video, as i didn't have the video player before) and it worked again.
I've now tried to download itunes again but the music store still doesn't open.
could any please help. And maybe tell me how to get my music store up and runnin.
many regards
Roots
hp pavilion zv6000 laptop Windows XP

First if you live in the UK and are on the broadband provider "Tiscali" (Think I spelled it right) its a issue with them. Resently there has been a ton of UK people posting about this and last I looked there reporting the issue is due to be fixed by June 5th
If this is not the issue, then you will first want to disable any firewalls you have and see if you can now get thru. You may also want to disable antivirus for a split second to see if you can get thru then

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