Need help with Photo Elements 11.0

I own Photo Elements 11.0 but can no longer use it. When I try to open Organizer, I keep getting an error message telling me that my license has expired. If instead I try to open Editor, I get an error message telling me that my pictures Library is not working. WTF is going on??

I have tried this. I downloaded the LicenseRecovery109.zip program and hit “Save.” I then downloaded WinZip. But when I open WinZip and try to find the LicenseRecovery109.zip file, it keeps telling me the file does not exist. Please help. This is ridiculous that I have to go through this for a program I paid for.
Gary P. Landry

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Unfortunately, there are many reasons why the PSE Editor might crash, and often it is hard to diagnose quickly the reason for the crash. Here are some steps you can take to try to fix the problem:
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Ok, but I still have no answer as to why my program is not working. I am using my elements 12 for a on-line digital scrapebooking class. I need this funcntion to work so I can do my homework and be able to move on with this class.
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Hello LTDaniel (Lieutenant?),
I am sorry to hear about this issue you are encountering, it must be frustrating.
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System errors and freezes | Burning DVDs, Blu-ray discs | Premiere Elements 8
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I'm sorry ... I hope the "print screen" will load here so you can see what I'm seeing:

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Okay...sorry...it is Windows XP Version 5.1 Does this clarify for everyone? I assumed that most people would get that much once I saw that I left out the XP in the original post!
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I'm trying to add an element in a 11x11 grid, but the program stop and give me 2 error (identified in the code) and I have no idea on what is wrong with those line. If anyone have any idea, suggestion or an other way to do this, I could use some help.
Thx
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My error is : Exception in thread "main" java.lang.NullPointerException
at Grid.<init><Grid.java:67>
at PrincTp1.main<PrincTp1.java:24>
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public class Element {
// Attributs
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     private int row;
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     public void setDimension(int dimension_) {
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     public int getDimension() {
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          horizontal = horizontal_;
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Need help with Photo Elements 11.0

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