Need help with Photoshop and "Licensing for this product has stopped working" message. Adobe fix isn't working.

I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.

I am having similar problem.  Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message.  So now I can not run Illustrator, Photoshop, or even Adobe Reader.  These are properly licensed for about a year. I get "License for product has stopped working".  Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days.  Was on phone support hold today for over 3 hours before line went dead with no help.  What is up with adobe support?  Can anyone help?

Similar Messages

  • Get "Licensing for this product has stopped working" error on my New Mac with old Adobe software

    hi people, i've recently purchased a new machine and can't work out how to get Illustrator cs3 or photoshop cs5 working on it...
    photoshop says "Licensing for this product has stopped working. you cannot use this product at this time. you must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help", which is strange as it said some different before i tried asking adobe support about this...
    illustrator says the same thing.
    customer support said i need to ask here because they can't provide support for these products.

    thanks for response, let's start the dialogue.
    what OS version?: OS version 10.9.3
    Have you deactivated Photoshop on the old machine? No, i am not inclined to try this as i do need a working version for work, customer support tells me that i've purchased a serial key but they won't tell me what it is, just that i could try using it...  can't find any reference to this on my machine though:(
    On how many computers have you (or someone else) installed Photoshop and register with your license?1 i think..
    Have you tried uninstalling, cleaning and re-installing? no, though i've tried to find out how and can't even manage that:(   went to the adobe site and could only find their creative cloud thing which requires me to pay monthly:/...
    thanks

  • Need help FLASH not launching and not uninstalling "licensing for this product has stopped working".

    Need help FLASH not launching and not uninstalling "licensing for this product has stopped working" and " you can only install one adobe product at a time please complete the other installation"  Flash was working absolutely fine before, I have no idea why this happened.

    I am having similar problem.  Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message.  So now I can not run Illustrator, Photoshop, or even Adobe Reader.  These are properly licensed for about a year. I get "License for product has stopped working".  Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days.  Was on phone support hold today for over 3 hours before line went dead with no help.  What is up with adobe support?  Can anyone help?

  • After many months of non-use, when I opened Photoshop CS4 Extended, I got an error message 148.3.  "Licensing for this product has stopped working."  I need help, please.

    After many months of non-use, when I tried to open Photoshop CS4 Extended, I got an error message 148.3.  "Licensing for this product has stopped working."  I need help, please.

    Error "Licensing has stopped working" | Windows
    Error "Licensing has stopped working" | Mac OS
    Mylenium

  • Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

    trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
    I already Uninstalled and reinstalled the product and it still does not work.

    Hi,
    Try to uninstall the software again and you have to manually
    Delete the following folders:
    [Startup Disk]/Library/Application Support/Adobe/Adobe PCD
    [Startup Disk]/Library/Application Support/Adobe/caps
    [Startup Disk]/Library/Application Support/Adobe/backup
    [Startup Disk]/Library/Preferences/FLEXnet Publisher/
    [Startup Disk]/Library/Application Support/FLEXnet Publisher/
    Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
    After that try to run the cleaner tool as mentioned by kglad.
    Restart machine and then try to install again.
    *** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

  • Why  will photoshop not open after loading it to new iMac computer from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
    The answer is easy: Reinstall CS4 from your disc. and apply all updates.
    Gene

  • How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

    I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

    Error "Licensing has stopped working" | Mac OS

  • Adobe Photoshop CS4 message: "Licensing for this product has stopped working." I have the serial number but not the media. How do I use the software?

    I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?

    You can get the installer here: Download CS4 products
    It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
    If you still have the license problem. get back to me with your OS details and the error code.
    Gene

  • I'm getting an error starting Photoshop CS4.  Error number 148.3  Licensing for this product has stopped working.  I rebooted several times to no avail.  Still get the same error message everytime I try to start Photoshop.  I'm using Windows 7 -- 64 bit

    Error number 148.3  Licensing for this product has stopped working.  I rebooted several times to no avail.  Still get the same error message everytime I try to start Photoshop.  I'm using Windows 7 -- 64 bit

    If you can not use CS4 menu Help>Activate|Deactivate to get the install working again you may need to re-install CS4.

  • Photoshop Elements 6 Licensing for this product has stopped working.

    Hello,
    I have just done a clean install of Snow Leopard (after wiping my hard disk), then restored my system (without applications) from my Time Capsule. I have then successfully re-installed most of my software.
    However, after re-installing Photoshop Elements 6 from the original DVD, I get the following error message:
    Licensing for this product has stopped working. You cannot use this product at this time......
    This appears as soon as I attempt to run the program from my Applications folder and Elements closes as soon as I click OK and does not allow me to input my license key.
    Anyone any ideas?
    Thanks,
    Philip.

    Hiya Philip M,
    most Adobe products work by the licencing system installing some sort of "correct" answer-code when adobe connects to verify the authenticity of your product. I think, you may have to contact Adobe.
    When I ran Macromedia Dreamweaver, you were able to "transfer licence" (PRIOR to uninstalling from one machine and installing on another), which would send the signal to "free up" the correct (and authentic) licence and then install on your other machine. This facility has been removed (no doubt to protect the product) and I had to pay for a new disk (a bit of a pain); maybe you are luckier but check adobe's help site:
    http://www.adobe.com/support/photoshopelements/
    good luck

  • I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30

    I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?

    Uninstall and run the Cleaner Tool
    Uninstall Creative Suite 4 and point products (Mac OS X)
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Photoshop CS3 says "licensing for this product has stopped working"

    I'm trying to open Photoshop CS3 and it is saying that "licensing for this product has stopped working", what can I do?
    I no longer have the original discs on me, but have my serial #s

    Download the Photoshop CS3 installer Max or PC here. You should be good to go.
    Download CS3 products

  • Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh).  So what now?

    Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh).  So what now?
    it says:  You cannot use this product at this time.  You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
    Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three.  What caused this in the first place?

    And most licenses extend to 2 machines; not 3.  Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
    See Activation & Deactivation Help
    Nancy O.

  • Help fix - Error Msg: Licensing for this product has stopped working.

    I need to know how to fix my AI - the app quit working & gave me an error message:
    Licensing for this product has stopped working.
    You cannot use this product at this time. You must repair the problem by uninstalling & reinstalling this product or contacting your IT administrator or Adobe customer support for help.

    It means what it says - reinstall. You haven't provided any system information or other details, so nobody can tell you more than that, anyway.
    Mylenium

  • Had to reinstall OS and now my "Licensing for this product has stopped working."

    Had to reinstall OS and now my "Licensing for this product has stopped working."  I have CS3

    And that OS is....? You need to tell us at least that much and explain exactly how and why or else this is not going anywhere.
    Mylenium

Maybe you are looking for

  • Basic type 'MATMAS01' is unknown in SM58

    I try to send IDOC to XI , i have done all settings when i send IDOC from BD10 i get error like that "Basic type 'MATMAS01' is unknown" by selecting message type AIDMATMAS. but i have imported IDOC type "AIDMATMAS.MATMAS01" in integration repository

  • Web pictures through JPanel in JApplet

    Hi there! I want to put my Java game (created in JPanel) online through JApplet. I have put the images & sounds for that online. (e.g. "http://bla.bla.com/images/image.gif"). Now if I run the program in JFrame, it is loading and working fine! But in

  • How to compile ANE that use Mac OS X 10.7 SDK from Apple

    Hi, I currently develop an ANE to use Bluetooth Low Energy on iOS, Android, Windows and Mac OS X. I can successfully use this ANE on iOS, Android and Windows, but when i try to compile final app on OS X, i get some application crash. It seems that we

  • Output while reading input in console

    im making a little console chat program, and i need to be able to send/receive, but, whenever a user is typing something in, nothing can get outputted. is there a way to do both at one time?

  • Setting default Finder window

    Is there any way to set all Finder windows to one setting in Leopard? I like to use the old-style sidebar-less windows, but i keep having to change all new folders to this setting after creation. Anyone have an answer?