Need help with rescue email and security questions

I accidentally entered the wrong rescue email address while setting up my account, now I can't remember the answers to my security questions. Is there any way to reset my rescue email without answering the questions? I can't purchase anything on my new Mac until this is corrected.

The Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • Can't remember my rescue email, and security questions. Help?

    Is there any way to find out my rescue email and security questions without contacting apple?

    Not without correctly guessing them. If you make too many incorrect guesses for the security answers, you'll get locked out.
    (105716)

  • HT5312 i forgot my apple rescue email and security questions

    Plz Help me .i fill i tune gift card 10$ .now i can't buy game in apple store because they ask security questions .i try to reset security questions but they sent to rescue email.but i forgot my apple rescue email and security questions .
    <Email Edited By Host>

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i forget my apple rescue email and security question.how i can change my password

    i forget my apple rescue email and security question.how i can rest my password

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Unfortunately at this moment you can't. Apple emplyee(s) inadvertantly assisted someone to hack the Apple ID accounts of others and Apple has placed a moritorium on resetting accounts until Apple has security in place to prevent this occurring again.
    Write iTunes/Mac App Store Support and perhaps they can tell you when to axpect help to reset your account.
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

  • HT5312 forgot rescue email and security question

    What can i do if i forgot my rescue email and security questions, and i dont want to call?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Rescue email and security questions.

    I no longer have access to my rescue email and cannot remember my security question answers. How on earth do I access my account?

    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and your verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • I forgot my rescue email and security question help!!

    well its been like 2 yrs since I did my security email and question so can anyone help me to reset them with a link of some sort cause all the links i've found wont tell me how to do both!!

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Need help with 1 problem and 1 question..

    Does anyone else notice their calls dropping often with the fascinate? I'd say 1 in every 5 or 6 calls is dropped and I live in an area where my old VENUS never dropped calls.
    Also -and I'm sure this has been asked- when we get the froyo update PLEASE tell me it will allow us to get rid of some of the stupid apps we can't uninstall for example kindle, tetris, nfs shift?...

    Have you tried *228 option 2?  The radio in the Fascinate seems to be noticeably weaker than other phones signal wise but I haven't dropped any calls from it though.
    Have you tried *228 option 2?  The radio in the Fascinate seems to be noticeably weaker than other phones signal wise but I haven't dropped any calls from it though.
    It's unlikely that verizon will allow you to remove those apps once the Froyo update comes.  If it's there now, it'll probably be there after the update with even more bloatware.
    Have you tried *228 option 2?  The radio in the Fascinate seems to be noticeably weaker than other phones signal wise but I haven't dropped any calls from it though.
    It's unlikely that verizon will allow you to remove those apps once the Froyo update comes.  If it's there now, it'll probably be there after the update with even more bloatware.
    hmm...not sure what's going on with my post.

  • Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me

    Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me

    You might be able to re-enable your account via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    For your security questions, if you don't have a rescue email address, or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 - you can also try this link to get your account re-enabled if the above doesn't work.
    When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can I activate my iPhone with forgotten iCloud account, email and security questions?, How can I activate my iPhone with forgotten iCloud account, email and security questions?

    I forgot my iCloud password, recovery email and security questions, How can I activate or unlink the Apple ID that was used to set up my iPhone? Please help me with this issue. Thank you.

    You need to enter the password for the old Apple ID on the phone when it asks.

  • I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!

    I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!

    The reset link will only send reset info to your rescue email address, an alternate email address is not used for account security. If you don't know what your rescue email address is (you won't be able to view/change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Hi I need help on how fix my security questions it tells me to resend questions to email but the email it's asking me to send them to i don't know that email it's not mine !

    Hi I need help on how fix my security questions it tells me to resend questions to email but the email it's asking me to send them to i don't know that email it's not mine !

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97724)

  • Hey. i just restored my iphone and now it says your apple id is disabled then i forgot everything about my email and security questions please help me enable my apple id

    hey. i just restored my iphone and now it says your apple id is disabled then i forgot everything about my email and security questions please help me enable my apple id
    i dont think there is another way to unlock my apple but i need to

    Hello there, Th3FoX98.
    The following Knowledge Base article is a great resource for what to do if you've forgotten the answers to your Apple ID security questions:
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    Hi ingaosk,
    Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • Hello, my friend's ipad locked and need the apple id and password to unlock the setup and open the ipad but he don't remember any one of them nor his email and security questions what can we do about that please solution?

    hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
    <Edited by Host>

    Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
    Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
    Or has he tried finding it via http://appleid.apple.com : Apple ID: How to find your Apple ID.
    If he can find the account id he can then get its password reset via http://iforgot.apple.com
    (As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.)

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