Need help with "your purchase can not be completed" when buying an ibook (or anything else for that matter)

I need help with an error message - "your purchase cannot be completed" when buying something on itunes.

Lukas --
Out of curiosity, did you activate the trial software?  Let us know and we will try to help.
Dale A. Howard [MVP]
VP of Educational Services
msProjectExperts
http://www.msprojectexperts.com
http://www.projectserverexperts.com
"We write the books on Project Server"

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    What happened when you contacted iTunes support as directed?
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    Hi Louis,
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  • HT204088 Hi am am trying to purchase something in an app I have on my phone. But all it's saying is that "your purchase can not be completed"

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    Hi Jessica Lew-Fatt,
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  • Why do I keep getting the "Your purchase can not be completed at this time"?

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    This sounds like an error in the activation of your device, not to do with syncing. After the restore, did the device activate?

  • "Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help

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    Dear Mr. King_Penguin,
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  • So when i try to buy a app it comes up with "your purches can not be completed" what do i do?

    So when i try to buy a app it comes up with "your purches can not be completed" what do i do?

    Go into your account payment method and verify your information.  Once in a while this happens and it just wants you to reconfirm your credit cards CVV number.

  • HT203200 Your purchase can not be completed. When I close the table there is another massage unable to connect to iTunes Store

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    Hi Lusine,
    Contact iTunes Support:
    https://expresslane.apple.com/Issues.action
    Select the options which best apply to your issue. You will be able to provide a written description before you submit. Once you submit the request, iTunes Support will get back to you via email, usually within 24 hours.
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  • HT203200 Why when I try to make a purchase, keep getting a table that says ''your purchase can not be complete?

    Why when i try to make a purchase, keep getting a table that says ''your purchase can not be complete?''

    Gramma56 wrote:
    ...  How do I fix this problem?
    Contact iTunes Support as requested...
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  • Your purchased could not be completed,problem buy gems clash of clans

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    Were u charged for it? If not, it shouldn't matter. But if it was charged, u can send supercell a bug report. In clash of clans, go to Settings -> Help and Support -> Report an issue -> purchasing issue
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  • I get a message "your purchase could not be completed" when I try to buy something,

    I get a message "your purchase could not be completed" when I try to buy something and a recommendation to contact itune support, it happends when I try to buy coins, etc while playing a game does anyone had this issue? how do you fix it?

    I am having same problem when I try to buy game items it says same thing with you. I am not a native speaker so even i go to www.apple.com/support/itunes I can't understand instructions how can I solve this prolbum?

  • HT4098 Why after few in app purchases I get a message saying "your purchase could not be completed" when I try to buy more in app stuff?

    Why after few in app purchases I get a message that "your purchase could not be completed" when I try to do more in app purchases?!?! It's annoying!!

    Sometimes rapid purchases look suspicious if you have a credit card attached to your account.  Store credit takes a minute to catch up depending if the balance is low on the account.  May want to check balance or with credit card company.

  • Why does my iphone say your purchase could not be completed when I try to but something ?

    Why does it say your purchase could not be completed when I try to buy something

    Trinitysmithluv wrote:
    Why does it say your purchase could not be completed when I try to buy something
    Make sure you are using the appropriate Apple ID and iTunes Store...
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • My Experience With "Your Purchase Could Not Be Completed"

    About two months ago, the Apple store hit me with the, "Your Purchase Could Not Be Completed" message when I tried to rent a movie. I tried the obvious remediation steps, like switching the credit card, changing the device, and even trying a different Apple ID. Nothing worked. I contacted Support, and initially, I was told that I violated one of the T&Cs in the Apple Store agreement. I pressed a bit on Support because I was confused (what did I do wrong?), and then I received a message to try my purchase again in 30 minutes. After 30 minutes, the problem went away. Hurray!
    Since then, I have run into the problem perhaps 15 times. Each time, I have contacted Support, and each time, I am told to wait for 30 minutes as the appropriate changes had been made to my account. I've asked, but so far, I haven't received an answer to my question about the core of the problem.
    One thing to add -- when the problem pops up, usually one week after the previous occasion, the problem affects every device and Apple ID in the house. I wonder if the problem is related to me.
    When this probem first occured, there were very few mentions of it on the Internet. Now, two months later, there are 2 pages of Google hits.
    I hope this helps! Hopefully the good folks at Apple get enough support calls that they triage this weird problem.
    Good luck from me, my MBP, iPad, iPhone, Apple TV, and iMac!
    paul

    usually the message says something like "your purchase could not be completed. for assistance contact itunes support"
    in any case, doing so is going to be the best thing / http://www.apple.com/support/itunes/contact/

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