NEED HELP!! - ZEN TOUCH ISS

over the past week or two my zen touch seems to be slowly in decline?*sigh?firstly, when i load it up onto my computer, about 25%-30% of my files are shown as non-files (as in, they're there, but i can't do anything to them....as if they're corrupted)?then, there are songs that just won't load, they take forever to load up?and now my playlists won't load and now, as of last night, my playlists are empty?do i dare format it's is there another way?please help!

Sutchanaqi wrote:
<SPAN>-<SPAN> I purchased my Zen Touch 20GB about two weeks ago. A few days ago after I turned it on it turned off in the middle of a song and turned on again and started a process of formatting or reformatting (I think)<SPAN> I forget exactly what the message on the screen said. All the songs who?s info (track, genre, album, etc.) I updated or changed went back to having the same info that it had prior to me changing it. I don?t know if its related but since then my player has turned off by itself a couple of times in the middle of a song and immediately turned back on without going back to song that it was playing last.<SPAN> Whats going on?<SPAN> What can I do?
Sounds like it was running a disk cleanup. The tag data is obviously held within the files, and the Music Library on the player is built from this. If you change this data on the player directly it only affects the Music Library, it isn't written back to the file (and what you've described clearly demonstrates this, which is of interest). Bottom line is, always check your file tag data is correct *before* downloading to the PC.
<SPAN>-<SPAN> If I let the battery completely die before I get a chance to recharge it, will I loose any music?
No. It's not good to leave a Lithium Ion battery discharged for a couple of weeks or more, so make sure to recharge it at the earliest opportunity. More battery advice in my Nomad Primer.
<SPAN>-<SPAN> If I use the reset feature on my Zen Touch will that cause me to loose any data?
No, only your settings.
I know that Im asking a lot of questions. Sorry about that.<SPAN> Thanks in advance for any help?
No problem, that's what the forum is all about

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