Need info and help with ARD

I would really like to get some information and help that would enable me to troubleshoot my mother's new Mac Mini for her. She lives in CA and I live in WA. She is new to Macs and I just KNOW there will be lots of desperate phone calls from her to me!
I should say right up front, though, that although I do pretty well with my own Macs, I know almost nothing about THIS subject. So, please, any help or information you choose to give me, it will need to be in plain, old English as I don't understand all this stuff.
My setup is this: (I don't know what is relevant or not) ......I have a desktop G4 running 10.4.3 that will be the computer I will use to remotely control the Mini. The Mini is also running 10.4.3 (or will be when I get it set up for her). I am connected to the internet through a wireless connection to my ISP. I have a Linksys router and connect to that via Ethernet. We have 4 other computers here at home connected to our network wirelessly.
My Mom will connect to the internet using a modem and AOL
This is what I have done so far but I have not been able to make a connection. (As a test, before I go to CA and setup the Mini, I thought I’d try to remotely control my iBook, which is on my network.) On the iBook, I enabled ARD in the Sharing preferences and checked "VNC viewers nay control screen with password" and then entered a password. On my desktop computer, I downloaded Chicken of the VNC, entered in the info I needed (address of the iBook and password) but it would not connect.
I've read so much about clients, servers, etc. here lately that my head is swimming and I’m more confused than ever!
Can I even do what I'd like? It'd sure be a sweet deal for me and avoid a lot of frustration for my Mom .......who, incidentally, is switching to a Mac from a PC at the tender young age of 75! Cool, huh? I'd really like to make it as painless for her as possible.
Thanks,
Kathy
G4/dual 1.25 and iBook G4/933   Mac OS X (10.4.3)  

The phone line speed is the BIG issue.... there are things like DynDNS that cab help with the static issue...
now if you get her highspeed through cable...
good luck

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    public void withdraw(double amt)
    super.withdraw (amt);
    transactions ++;
    // same as BankAccount - why rewrite it?
    public void deposit(double amt)
    super.deposit (amt);
    transactions ++;
              // same as BankAccount - why rewrite it?
    public int getAcctNum ()
    return checkingAccountNumber;     
    public String getStatement ()
    int i = 0;
    String output = "";
    while ( i < history.length && history[i] !=
    ory[i] != null )
    output += history.toString () + "\n";
    i++;
    return output;     
    public void deductFee(double fee)
    if (transactions > NOFEE_WITHDRAWALS)
    {  fee = TRANSACTION_FEE *(transactions -
    ansactions - NOFEE_WITHDRAWALS);
    super.withdraw(fee);
    balance -=fee;
    transactions = 0;
    public interface IncursFee {
    public abstract void deductFee(double fee);
    public abstract class Transaction {
    protected double initBal;
    protected double tranAmt;
    // constructor
    // why protected? make it public.
    protected Transaction(double bal, double amt) {
         initBal = bal;
         tranAmt = amt;
    abstract public String toString();
    public class Withdrawal extends Transaction
         private double initBal;
         private double amount;
    private static NumberFormat fmt =
    = NumberFormat.getCurrencyInstance();
         public Withdrawal (double bal, double amt)
              super (bal, amt);
              initBal = bal;
              amount = amt;
         public String toString ()
    return "Balance : " + fmt.format(initBal) + "\n" +
    + "Withdrawal : " + fmt.format(amount);
    import java.text.NumberFormat;
    public class Deposit extends Transaction
         private double initbal, balance;
         private double amount;
    private static NumberFormat fmt =
    = NumberFormat.getCurrencyInstance();
         public Deposit (double bal, double amt)
         super (bal, amt);
         initbal = bal;
         amount = amt;
         public String toString ()
    return "Balance : " + fmt.format(initbal) + "\n" +
    + "Deposit : " + fmt.format(amount);
    public class TestCheckingAcct {
    public static void main(String[] args) {
    BankAccount b1 = new CheckingAccount("Harry",
    , "1234", 500.0);
         System.out.println (b1.getBalance ());
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.deposit(50);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.withdraw(1);
         b1.deposit(10);
         b1.withdraw(1);
         System.out.println(b1.getStatement());
    // This interface specifies the functionality
    requirements of a bank
    public interface Bank {
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    String customerName, String customerPIN, String
    accType, double initDepAmount);
    public abstract void processWithdrawal(int
    (int accNum, String pin, double amount);
    // executes a deposit on the specified acct by
    t by the amount
    public abstract void processDeposit(int accNum,
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    // returns the balance of acct
    public abstract double processBalanceInquiry(int
    (int accNum, String pin);
    // returns summary of transactions
    public abstract String
    ring processStatementInquiry(int accNum, String
    pin);
    import java.util.ArrayList;
    public class MyBank implements Bank
    private ArrayList<BankAccount> savAccounts =
    unts = new ArrayList<BankAccount>(); //dynamically
    grows
    private ArrayList<BankAccount> chkAccounts =
    unts = new ArrayList<BankAccount>(); //dynamically
    grows
    private SavingsAccount sav;
    private CheckingAccount chk;
    private int accNum;
    private String customerName, customerPIN,
    erPIN, accType, pin;
    private double initDepAmount, amount, balance;
    public int openNewAccount(String customerName,
    erName, String customerPIN, String accType, double
    initDepAmount)
    this.customerName = customerName;
    this.customerPIN = customerPIN;
    this.accType = accType;
    this.initDepAmount = initDepAmount;
    if ( accType.equals("Savings"))
    BankAccount savAcct = new
    vAcct = new SavingsAccount(customerName, customerPIN,
    initDepAmount);
    try
    savAccounts.add(savAcct);
    catch (ArrayIndexOutOfBoundsException
    Exception savAccounts)
    return savAcct.getAcctNum();
    else
    CheckingAccount chkAcct = new
    hkAcct = new CheckingAccount(customerName,
    customerPIN, initDepAmount);
         try
    chkAccounts.add(chkAcct);
    catch (ArrayIndexOutOfBoundsException
    Exception chkAccounts)
    return chkAcct.getAcctNum();
    public void processWithdrawal (int accNum,
    accNum, String pin, double amount)
         this.accNum = accNum;
         this.pin = pin;
         this.amount = amount;
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         chk.withdraw (amount);
    if (accNum >50000 && accNum <60000)
         sav.withdraw (amount);
    public void processDeposit (int accNum, String
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         this.pin = pin;
         this.amount = amount;
    if (accNum >10000 && accNum < 20000)
         chk.deposit (amount);
    if (accNum >50000 && accNum <60000)
         sav.deposit (amount);
    public double processBalanceInquiry (int accNum,
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         this.accNum = accNum;
         this.pin = pin;
         this.balance = 0;
    if (accNum >10000 && accNum <20000)
         balance = chk.getBalance ();
    if (accNum >50000 && accNum <60000)
         balance = sav.getBalance ();
    return balance;
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         this.accNum = accNum;
         this.pin = pin;
         this.statement = "";
    if (accNum >10000 && accNum <20000)
    statement = chk.getStatement ();
    if (accNum >50000 && accNum <60000)
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    Very bad style with those brace placements. Pick a style and stick with it. Consistency is the key.
    Your code isn't very readable.
    You don't have a SavingsAccount here anywhere, even though your MyBank uses one.
    You use JDK 1.5 generics yet you've got ArrayList as the static type on those declarations. Better to use the interface type List as the compile time type on the LHS.
    You have a lot of compile time problems, and some incomprehensible stuff, but I was able to change it enough to my TestCheckingAcct run to completion. No NPE exceptions.
    I'm not sure I agree with your design.
    No SavingsAccount. The accounts I have ALL incur fees - no need for a special interface there. Savings accounts are usually interest bearing. That's the way they behave differently from checking accounts. Where do you have that?
    You rewrite too much code. If you put behavior in the abstract BankingAccount class (a good idea), the whole idea is that concrete classes that extend BankingAccount don't need to overload any methods whose default behavior is correct for them.
    I don't know that I'd have separate Deposit and Withdrawal to implement Transaction. I'd make Transaction concrete and have starting balance, ending balance, and a transaction type String (e.g., "DEPOSIT", "WITHDRAWAL")
    It'd be good to see some thought put into exception handling. I don't see an OverdrawnException anywhere. Seems appropriate.
    No transfer methods from one account to another. I often do that with my bank.
    That's enough to get started.

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    any new Apple kB articles
    http://support.apple.com/kb/index?page=articles
    Me, I think clone backups are more useful, and only use T.M. as secondary.
    Using Cloning as a Backup Strategy
    I'd assume that professional apps may need to be tested still; and of course check to see what you have that depends on PowerPC code and Rosetta first. That has some in a tither.
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    Hi there,
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    I am having some big problems, and a pretty stuck. I will lest them separately below, numbered. If you are able to help, please refer clearly to which number you are helping with. Any help is MUCH appreciated! Many thanks!!
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    I am still having problems regarding issue Number 1. PLEASE ANYONE HELP?!
    Sorry, I'm not sure about the motion menus. I avoid those whenever possible. But you might click on the menu in the storyline tab (whatever it's called -- the hierarchical view with the disc, tracks, slideshows, etc.) and look at the properties and see if there's anything you have to enable specifically for motion. And be sure the motion button is on on the main display/preview area, but it sounds like you already know how that works.
    For your information, here is a screen grab of the menu I am trying to create:
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    I think it is obvious that when a button is hovered over, I want it to glow red, and the image to the right will change to match the respective button.
    IS THIS GOING TO BE POSSIBLE????
    Yes.
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    Next, the graphical work is all in Photoshop.
    Side tip: You may already know this, but I found it's best to use 640x480 for the Photoshop document. When I do text and leave it as a text object in the Photoshop file, it resizes poorly in DVDSP. So this ends up being another 720x480 vs. 640x480 square/rectangular pixel conversion thing. DVDSP plays in the 640x480 world, at least as far as the designer can see. So I keep my images at 640x480, and it doesn't have to resize, and everything looks right.
    Moving on... Set up your basic background, the part that won't change (or will have other things covering it, like for your square image).
    Then put in all the buttons and images you'll be using, each part in a separate layer. This could have fifteen buttons (you have five buttons, and there can be three versions for each -- inactive, selected, and activated versions) and five or six square images (you said one for each button, and you might want a blank default if, say, you want to add a "back" button on the menu and want some blank or default image for the square when they're on the "back" button).
    Sometimes people don't bother with a separate "active" button state, but you usually want some visual feedback that they clicked the button. Also, I usually just build the default (unselected) button into the background; that's less hassle later on, and it will just draw the selected or activated buttons over that when the user is on that button.
    Line up all your buttons and images. All the square images lined up perfectly on top of each other, all the buttons in the right places (so you'll have three buttons stacked on top of each other in each spot). Give each layer a short but quickly recognizable name, and line them up in a consistent order. (button1-default, button1-selected, button1-active, button1-squarepicture, then button2-default, ... etc.) Photoshop and DVDSP don't care, but it makes it easier for you later.
    Note that earlier versions of DVDSP won't show Photoshop layer effects. (They handle layers, just not the effects, like inner glow, outer bezel, etc.) I don't remember when they changed this, but I think it was version 4.something. So if you're using that method to make your buttons glow, you may have to flatten each selected or active button layer, and you may even need to create a dummy blank layer underneath it first to give it something to flatten onto.
    Save the file as a standard Photoshop file (.psd). Drag the file onto your DVDSP layered menu and set it as the background.
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    Now's the fun part, since it will actually hook everything up and should be easy if your naming layer order were consistent. Click on the layered menu (in that hierarchical view) and look at the properties window. (Sorry I can't remember the technical names for all these windows; I'm doing this all from memory. So feel free to ask more questions if you can't find what I'm talking about.) One of the properties tabs should have a grid of checkboxes with a list of your layers. Make sure the background is checked for all of the states. Then check the layers you want to show for each button state, as well as the corresponding square image to show for each.
    Again, I'm doing this from memory, and I can't remember exactly how things are listed in that grid. But I remember it keeps your layers in the same order you put them in the Photoshop file and shows you those names, so it should make it easy to go down the list and check the right boxes.
    And another side tip: You can update the Photoshop file, but once you've put it in DVDSP, if you change the layer order, it will screw up the check boxes you checked. It always shows you the layer names correctly, but it keeps the checkboxes in DVDSP simply assigned to the layer number, so the fifth layer will keep the same checkboxes even if you juggle them so some other layer is now the fifth layer. So if you do juggle the layers in Photoshop, go back and fix the checkbox list in DVDSP.
    I put a sample Photoshop file based on yours in
    http://dan.black.org/layered-menu-sample.psd
    It's quick and dirty, but shows the layer layout, and you should be able to drop it on DVDSP to play with. (I also won't leave it there forever, maybe a few weeks, so anybody reading this in a month or more probably will get a 404 for that url.)
    Again, doing this from memory, so feel free to ask if anything doesn't work or doesn't make sense.
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