Need info off a wiped clean iPhone 5
I am trying to sell my mom's iPhone 5. She wiped it clean already, but I have the IMEI and the ICCID. Is there any way to determine selling info about this phone?? She can't remember the model or if it is 64 or 32gb.
I can't do that bc it has been wiped clean. It is at the set up screen. Is the only way to get model/size to set it up again?
Similar Messages
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Is there any way to access my old my Verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
What do you mean by "when I brought the messages up back in March"?
Were the messages on your phone? Simply because messages are on your phone does not mean they are still on Verizon's servers. You use internal phone memory to store messages on your phone. The messages do not stay on Verizon's servers until you delete them from your phone.
On the other hand, if you still have your phone and have not reset it since you stopped using it, the texts may still be on your phone. Good luck. -
I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accidentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and was wondering if anyone knows how i can get them back and restore it back like i has it? Thanks
That means you have not a backup before accidentally restore your new iPhone 5.
So you should recover your new pictures and info with a third recovery tool.
This blog has a useful tool to meet you.
http://easy-iphone-recovery.blogspot.com/2013/09/iphone-recovery-resource.html
In step 1, you should choose 'Recover from iOS Device' in the main interface and then following the steps to get your pictures and info back.
Good Luck. -
My PC died and in turn so did my main iTunes library. My iPhone was synced to the library that is gone. Now when I try to connect to another library, it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? I don't want to lose the music that is on my phone. I am looking for a way to tell the phone to "forget" the old library and let me start working with a new library.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
How can I delete all of my contacts from my iphone? I have updated my contact list in Outlook, and need to re-import that "clean" list.
There is a checkbox on the 'info' tab in iTunes that will allow you to overwrite the address book on the phone with the one from the computer on the next sync.
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I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that eitherYou would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself. -
How do I remove my credit card info off my iphone
I have an iphone 4 and it was working fine until the day I decided to use my MasterCard to download a song. Now I have $30.00 on my itunes card in my phone and it keeps going back to my MasterCard which has no money on it. Has anyone had this same problem and how do I remove my MasterCard info off my phone?! I've went through my AppleID viewed it, and it won't let me make any adjustments?? PLEASE HELP
By default, iTunes store/App Store purchases debit an iTunes gift card before an associated credit card. Are you sure this gift card was redeemed properly, & shows credited to your account?
You won't be able to select "None" as a payment method until you have a properly credited iTunes gift card. -
I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?
Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh -
Need to turn off iMessage, but my iPhone is broken
Need to turn off iMessage, but my iPhone is broken. No way at all to turn the phone on at all, it fell in a pool, i switched to a droid but when people with an iphone text me, it uses imessage. I cant recieve imessage on a droid. so how do i turn it off? please help......
Contact Apple Support.
http://support.apple.com/kb/ts5185 -
I need to get photos off a water damaged iPhone 3GS. It spent time underwater, saltwater. I let it dry for a week, turned it on, the apple symbol came on, then it died. I need to retrieve my photos off it. Can I take out the component that has the photos (is this the main board?) and put it into another of the same phone to retrieve the photos? Please help
You're talking about the logic board. The two most likely things to get toasted, with water damage, are the battery(it shorts out), & the logic board. The worst water damage would be salt water. I'm afraid your logic board is toast.
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I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?
Hi beckiewinter!
I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
iCloud - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c79652c
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
i need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone
Forgot or Wrong Passcode
http://support.apple.com/kb/HT1212
Forgot Passcode use recovery mode to restore
http://support.apple.com/kb/HT1808 -
I want to be able to update info in Numbers by either iPhone, iPad or MacBook Air. Do I need to purchase Numbers separately for MacBook Air?
Yes. Numbers for the Mac is a different program than the app for the iPhone and iPad. It can be purchased from the Mac App store.
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My hard drive crashed and need music off of iphone to computer
Hi, ok so my hard drive crashed and i lost all my music. I toke the computer in and the tech guys supposedly saved all my info on my external hard drive but for some reason i can not get my music back to itunes so i can restore everything. So my question is if there is anyway to get my info off of my iphone back to my computer
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone. Without syncing : File>Transfer Purchases
Make sure you have authorized the computer to your account first.
If you sync contacts and calendars to a blank computer, then they will be erased as well. Another reason why always maintaining a backup is critical.
You can enter one unique contact and calendar entry on your computer and when you first sync you should get the option to merge.
As soon as you do this, make a backup copy of your computer and maintain it. -
If my iPhone was stolen and wiped clean can I figure out the exact time it was wiped and the last GPS location before it was wiped?
Sorry, no.
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