Need info on configuring Third Party Systems on Soln Mgr

Hi All,
I have installed Solution Manager 4.0 on Windows 2003 Server and Oracle 10.2.0.2 and need to integrate Third Party Systems like E3, HighJump and Marketmax on it.
What we are basically looking for is configuring the Service Desk functionality so that tickets are generated from these systems.
Can any one provide me with any kind of help as to how to go about doing this ? I am almost done with configuring the Basic Settings in the IMG to implement the Service Desk. I say almost because it does ask me to create a System Landscape and I donot want the SAP Systems to be monitored.
Thanks,
Kunal

Hi
Can u please send me the Steps for configuring the Basic settings in IMG to implement the service desk.(what r the step to be done)
Regards,
Neni

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How to regsiter a Third party system in NW2004s ?

Hi,
I am using NW2004s SR2 and i need to register a third party system in SLD. Do i need to define manully in SLD or there way to register them automatically like running data supplier with rz70 for ABAP systems.
help would be appreciated
Thanks,
srini

I actually did read in the SLD documentation that it is possible to do it automatically for third party systems as well.
Dont have that document with me now, but if you look into the SLD documentaton from your XI homepage you will find a section that does state that third party systems can also be registered automatically.
Never tried it though
Regards
Bhavesh

Third party system user click the url iam getting error?in sap crm IC

Hi Team,
I have given URL to Thrid Party systems.user clicks the link,then he enter the password and username then its getting error like as below..Please help here what settings we need to do.
Third party system user clicks the URL link ,after entering username password Iam getting error ?
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Kalpana

HI Team,
I have added the parameter crm-ext-integration=true , or we need to any settings for this..Could you please help here..
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Coonecting to a third party system login

I want to find out if there is way by which we can connect the user information
of a third party system to the WLCS. For example, a user can log into a web-portal
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portal that is separately hosted in a WLCS environment. But we do not want the
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Is there a way by which we can link the user info of the third party system to
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there a way by which whenever a new user is created in the third party system,
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AJ

Amit,
You can create a Business Service in the Integration Directory and then add the Inbound Interface to this business service and use this as the Receiver System.
Regards
Bhavesh

SLD configuration to transport Third Party System ID Objects

Hi expert,
I have configured SLD group according to below link .
Transport Targets and Groups in the SLD
for PI and ECC system i have assigned transport target.
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how to proceed to set transport target for third party system if name is same ?
Thanks,
Dipak Patil

Hi Dipak
If your third party system has the same name in all other environments, you do not need to set transport target. Then there won't be automatic translation of the Business System name during import to the other environments.
Rgds
Eng Swee

How to configure https to send wsdl file to third party systems

Hi Experts,
instead of using http, i need to use https. so for this in xi system what steps do i need to follow to send wsdl file to any third party systems. here iam using pi 7.1 as a xi system.
please help me in this.
thanks
jas

>> to send wsdl file to any third party
In no communication you send wsdl to third party. You always send related http message.
For HTTPS, in the receiver channel, use HTTP Destination.
Goto sm59 in PI and create RFC destination type G. There under "Logon & Security", set SSL as Active.
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Regards,
Prateek

Need to extract PO's to send third party system

Hi,
I need to extract Purchase orders with the following criteria. I need to extract them based on vendor, Purchase Org and date of creation of PO
1. PO with no GR and IR
2. PO with no IR
3. PO with no GR
I need to extract the PO's as mentioned above as we need to send third party system. Please let me know is there any standard reports available to extract.

Hi,
Explore t-code ME2L.
You can filter using the field Selection Parameters to identify those three segments:
Selection Parameters:
GUTSCHRIFT Invoices exist
M-OFFEN Open target quantity
R-ERLEDIGT No open invoices
RECHNUNG Open invoices
W-OFFEN Open target value
WA351 Open issue quantity
WA352 Issue quantity reversible
WE101 Open goods receipt
WE102 Goods receipt exists
WE103 Open goods receipt
WE104 GR blocked stock exists
WE105 GR blocked stock exists
WE106 Goods receipt exists
WE161 Open goods receipt: returns
WE162 GR exists: returns
You can also use the column available in the layout to idenfity if the PO has an invoiced, if its pending, etc..
Kind Regards,
Mariano

File Adapter and Third party system

Hi,
I am new to XI and implementing a simple scenario.
In SLD- I have 3rd paty software component and product.
3rd party technical system: using my pc - For host name I am using my machine name.
Scenario: Using file adapter transform csv file to xml.
File resides on my machine. I have configured file adapter inbound and outbound. Integration Dir & Rep objects are all activated.
But nothing happens, cannot see any message in Messgae monitoring..
Any help would be great.. Is my technical system setup wrong?
thanks

chk whether the folder in your m/c where the CSV file resides is shared and has appropriate access. Also you need to specify your m/c IP with fwd slashes, e.g) //<Ipaddress>/foldername
configuring your m/c as a Third Party system in SLD is fine.
If you think ur SLD settings are not correct, you can define your file adapter commn. channel in a Business Service(which does not require an SLD entry) and check whether it works.
Thanks
Saravana

Third party system (JCO) ---RFC--- PI ---RFC--- ECC

Hello all,
We are trying to implement the following scenario:
Third party system (JCO) -RFC-> PI -RFC-> SAP ECC
The third party system connect to PI via Java Connector API with a know user id in PI. After that third party system tries to obtain the RFC that is already implemented and remote enabled in SAP ECC environment. But at this step there is something wrong in third party system software because we are not able to obtain the RFC interface and metadata from PI repository.
1. This step is working correctly. Connection is OK.
            JCO.Client mConnectionPI = JCO.createClient("100", // SAP client
                                                                                "user_id", // userid
                                                                                "********", // password
                                                                                "pt", // language
                                                                                "10.x.x.x", // application server host name
                                                                                "01"); // system number
            mConnectionPI.connect();
2. This step is not working correctly:
            JCO.Repository repository = new JCO.Repository("TestRep", mConnectionPI);
            IFunctionTemplate ftemplate = repository.getFunctionTemplate("Z_RFC_XXX"); - not found exception
We would like to know if there is something missing in any environment that we have to configure or implement in order to fix this issue. Thanks a lot.

Hi Primini,
couple of stupid-but-necessary questions:
1) have you imported the RFC model in PI Repository?
You don't need to have the RFC metadata in PI ABAP stack (there is no point in doing that), but rather in the PI Repository/ESR, within the SWCV you've created.
Check the "Activities" session of this link for more details:
http://help.sap.com/saphelp_nw70ehp2/helpdata/en/2b/a48f3c685bc358e10000000a11405a/frameset.htm
2) if you have done 1), have you configured the RFC Sender scenario properly?
I mean, have you ran the configuration wizard to create the agreements & determinations, setting the RFC interface as both the sender and the receiver interface? Of course, the systems would be different: as the sender system, you'll have a Business Service representing the legacy/JCo system; as the receiver, you'll have the ERP Business System.
This should make your scenario work.
If it doesn't, try one more thing: in the JCo code, just for the metadata repository connection, use a connection to the ERP system. But for the actual call, use the PI system.
Let us know the results.
Best regards,
Henrique.

Rollback work in third party system thru RFC

Hi Gurus,
Here is my scenario:
I am using RFC_UPDATE_TAXES_DOC to update records in third party system.
After successful updation only , I am calling BAPI_ACC_GL_POSTING_POST to post records into SAP.
Suppose I could post Taxes successfully into third party through RFC, but my BAPI gave me some error, I need to revert back the updation done in third party system as well.
Could you please suggest me an RFC which could do this or guide me with some pointers on how to achieve this.
Many Thanks,
Madan

Hi Primini,
couple of stupid-but-necessary questions:
1) have you imported the RFC model in PI Repository?
You don't need to have the RFC metadata in PI ABAP stack (there is no point in doing that), but rather in the PI Repository/ESR, within the SWCV you've created.
Check the "Activities" session of this link for more details:
http://help.sap.com/saphelp_nw70ehp2/helpdata/en/2b/a48f3c685bc358e10000000a11405a/frameset.htm
2) if you have done 1), have you configured the RFC Sender scenario properly?
I mean, have you ran the configuration wizard to create the agreements & determinations, setting the RFC interface as both the sender and the receiver interface? Of course, the systems would be different: as the sender system, you'll have a Business Service representing the legacy/JCo system; as the receiver, you'll have the ERP Business System.
This should make your scenario work.
If it doesn't, try one more thing: in the JCo code, just for the metadata repository connection, use a connection to the ERP system. But for the actual call, use the PI system.
Let us know the results.
Best regards,
Henrique.

Communicating with Third Party System

Dear All
I have a scenario where I want to send Idoc PEXR2002 to a bank.
SAP 4.6C --> PI -
> Bank
I have made all the configurations to send the idoc to PI and I am sending the Idoc to PI using partner type Bank SAPPI successfully but in PI I am getting the error that receiver agreement not found.
I have created the Bank as a Third Party System in SLD but I am not sure how to link this third party system in ID (Integration Directory) .
My questions are
How to link the third party system created in SLD with ID to send the IDOC using a HTTP Adapter i.e should I create the third party as a Business System or Business Service in ID.
Second Question is while sending the IDOC from 4.6C to PI what kind of partner type I will use LS or Bank.

Hi Adnan,
Its complaining about the receiver agreement. So you need to make the receiver agreement. You can have a 3rd party business system for the bank and create teh receiver agreement between your sap business system and for this one. Add your bank receiver communication channel in this receiver agreement. Then it should work. Since you are using PEXR2002 idoc then you dont need to create sender communication channel and sender agreement.
In Sap while you create partner profile you can use bank as partner type.
Regards,
---Satish

How to configure third party order ?

how to configure third party order ? and how the business know that the customer has received the goods so that invoice to be raised?

hi shoban,
Third party order processing is as follows:
Assume three companies X, Y and Z
X - The company,
y - The customer
Z - Vendor
When ever X gets a PO from Y to supply some goods, X has an option of either manufacturing those goods or procuring those goods.
If he is procuring the goods, there are two methods that are generally followed:
Method 1) After receiving the PO from Y, X creates a sales order against Y.
Now at the same time he also creates a PO to a vendor Z to produce the goods
Z produces the goods and supplies to X
X receives the goods from Z
Then X delivers the same goods to Y.
After that X invoices Y and Z invoices X.
Note : Here there is no direct/ Indirect relation between Z and Y.
This process is known as Trading Process. and the Material here is created with Material type HAWA.
The other method is a Third party order processing method:
Here the glaring difference is that instead of Z supplying the material to X and X in turn supplying the same material to Y.
X authorizes Z to supply the material to Y on his behalf and notify him once the delivery is complete.
Now Z supplies the material to Y and acknowledges the same to X.
Z will send a copy of delivery acknowledgement and invoice to X.
After receiving the delivery confirmation and invoice from Z, X has to verify the invoice and this process is known as invoice verification and is done in SAP through Tcode MIRO.
The next step for X is to create an invoice and submit to Y
Only after the invoice verification document is posted then only X can create an invoice for Y.
This is the business flow that is followed for third party order configuration.
There are few steps that have to be configured to enable the system to function as mentioned above.
Step1)
If you are always followwing a third party process for a material then you have to create the material using item category group BANS.
The procument type should be marked as External procurement (F) in MRP 2 view of the material master record.
if you are not always allowing third party order processing then u can create a material master record with item category group as NORM and the procurement type should be marked as ( X) meaning both types of procurment ( in house manufacturing and external procurement).
step 2)
the item category in the order should be manually changed as TAS.
For that you need to confugure the item category determination
ord type + item cat grp + usge + Hiv level = Item cat + Manual item cat
OR + NORM + + = TAN . + TAS
OR + BANS + + = TAS
Step 3)
make sure that during the item category configuration for TAS you need to mark relevnat for billing indicator as F
step 4)
The schedule line cateogry for this type should be CS.
make sure that you mark subsequent type as NB - purchase requisition in this schedule line category as this will trigger the purchase requision order immediately after the creation of the sales order and the PO to vendor is created against this purchase requiesion.
Hope it helps
Mastan

Commitment Interface from SAP to third party system!

When we created Purchase Requisition or Purchase Order, the commitment will be created. The third party system needs to track the commitment. So SAP needs to send the commitment to the third party system by this interface.
But when the Goods have been delivered, the commitment will be zero out and the actual will be posted to SAP. SAP needs to send the offsetting records to the third party system. In this way, the third party systems knows that how much commitments have been reduced.
My problem is that I cannot find the right table to record the offsetting entry. In the table COSP, I can identify the commitment by the Business Transaction -- RMBA and RMBE. But it did not record the offsetting entry. It just becomes zero when the goods have been delivered. But I have nothing from that table to send to the third party system.
Does anyone meet this problem before? Can you share some experience on this?
Thanks

Hi ,
As pointed ...above you can for a file to file scenario you can create just the Business service in integration Directory and create two file communication channels for sender and reciever under it.
However if it was file to idoc or file to rfc ..
then you need create ts web as abap ..identifying your R/3 system
System Name: <you can give a 3 character id here of r/3 system ...i.e like IDS>
System Home : <can be found in status of R/3 system>
Installtion Number : In transaction Slicense in R/3
Host Name : Same as System home can be specified.
Message Server: <3600+instance Number can be found in the log pad to the r/3 system itself >
associate a bussiness system with this ...create a product and a software component version ...In swcv in respository ..develop your object under it ...
Import this business system in Configuration ..and create your communication chanel under it.
Regards ,
Deepak

SAP to third party system

Hi
i have a scenario like transfer data from SAP Ztable to the third party system with platform /os/db as mainframe/DB2 .. which adapter i have to use ( file or any other ) and which protocol i have to use..
generally what kind of questions i have to ask network enginner for using the FTP protocol..
venkat

Hi ,
As pointed ...above you can for a file to file scenario you can create just the Business service in integration Directory and create two file communication channels for sender and reciever under it.
However if it was file to idoc or file to rfc ..
then you need create ts web as abap ..identifying your R/3 system
System Name: <you can give a 3 character id here of r/3 system ...i.e like IDS>
System Home : <can be found in status of R/3 system>
Installtion Number : In transaction Slicense in R/3
Host Name : Same as System home can be specified.
Message Server: <3600+instance Number can be found in the log pad to the r/3 system itself >
associate a bussiness system with this ...create a product and a software component version ...In swcv in respository ..develop your object under it ...
Import this business system in Configuration ..and create your communication chanel under it.
Regards ,
Deepak

Handling Rowset based message in third party systems

Dear All,
Could you please help me to understand, how can we handle a row set based message at third party system?
PeopleSoft will be sending a row set based messages to third party system and in turn it will be expecting a row set based message as a response. How do we need to handle this?
Thanks,
Hari.A

So you are creating an inbound sync service operation routing.
This can be very well a rowset based message for the request as the response, since every message is an XML.
3e party system will be sending an XML which in the rowset format (which is still XML).
You can just take the message and read it in a rowset, process it and create a response message based on a rowset.
3e party system will be receiving an XML which in the rowset format (which is still XML).
The reason wy I mention XSLT is that the rowset based message has a lot of overhead noded which is not relevent for 3e party systems, but needed for PeopleSoft.
See example:
method OnRequest
   /+ &MSG as Message +/
   /+ Returns Message +/
   Local Message &response;
   &response = CreateMessage(Operation.SYNC_REMOTE,
   %IntBroker_Response);
   &response.GetRowset().GetRow(1).GetRecord(Record.QE_FLIGHTDATA).
   GetField (Field.DESCRLONG).Value = &MSG.GenXMLString();
   Return &response;
end-method;

Need info on configuring Third Party Systems on Soln Mgr

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