Need info on CRM Business Content extraction

I'm working on extraction of Standad CRM Objects for reporting Telecom KPI's etc...plz help me with the best way forward.

Hi Nishant the link below summarizes your concer..
http://help.sap.com/bp_biv335/BI_EN/index.htm
Further look if the Business COntent are standard SAP business contents, then simply form an RFC connection between the BW(R/3) Server and CRM server.
Transport the objects to CRM Bus Content repository and then activate them for use as required for Object modelling.
You can form Telecom KPI based standard reports like Churn,Profitability etc from such objects..
Further refer to following links..
CRM business content
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a0ec3252-f21c-2a10-3c8d-b9ef05f839ef
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a0ec3252-f21c-2a10-3c8d-b9ef05f839ef
BW- CRM

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Need info about production business content to use.

Hi,
I am currently using 2LIS_04_P_MATNR to get details of production order. This data source gives me the details of total quantity produced on the final posting date (ie. the date on which total quantity produced is confirmed).
eg. If quantity requested is 10 and 1 PC is produced on 27.07.2007 and 2 pc produced on 28.07.2007 and 7 pc produced on 29.07.2007. This data source gives me the information as 10 quantity (127) produced on 29.07.2007
I need all 3 lines (ie.1 PC against 27.07.2007 and 2 pc against 28.07.2007 and 7 pc against 29.07.2007 ) into BW. This information is available in AFRU table.
I tried all possible solutions that i could manage with the current datasource that i use, but could not find any.
Could someone suggest some other production data source which i can use to achieve this information ?
Thanks in advance,
Somenath

Hi,
I am currently using 2LIS_04_P_MATNR to get details of production order. This data source gives me the details of total quantity produced on the final posting date (ie. the date on which total quantity produced is confirmed).
eg. If quantity requested is 10 and 1 PC is produced on 27.07.2007 and 2 pc produced on 28.07.2007 and 7 pc produced on 29.07.2007. This data source gives me the information as 10 quantity (127) produced on 29.07.2007
I need all 3 lines (ie.1 PC against 27.07.2007 and 2 pc against 28.07.2007 and 7 pc against 29.07.2007 ) into BW. This information is available in AFRU table.
I tried all possible solutions that i could manage with the current datasource that i use, but could not find any.
Could someone suggest some other production data source which i can use to achieve this information ?
Thanks in advance,
Somenath

When we go for Business content extraction and when we go for LO/COPA etc.e

Hi Dear Friends
When we go for Business content extraction and when we go for LO/COPA etc.extractions
Thanks
Learner

Hi,
It depends on the KPI you are extracting for,if Business Content Extractor provides you with those then there is no need for generic extractors.
In CO-PA the KPI for profitability differs from client to client.You have Business Content for CO-PA also...
Cheers

Documentation for CRM Business Contents - URGENT

Hi
I urgently need documentation that explains the CRM Business Contents in BW.
I require this in order to make a presentation to gather user requirements
Please let me know if you can help

Maybe this will be usefull to you: <a href="http://help.sap.com/saphelp_nw04s/helpdata/en/a0/e98d3b24e50656e10000000a114084/frameset.htm">http://help.sap.com/saphelp_nw04s/helpdata/en/a0/e98d3b24e50656e10000000a114084/frameset.htm</a>
BR

Business content extraction

hello gurus
i have a problem with business content extractor 0fi_gl_10. i have activated the extractor and trasfered. and then build a cube and transfered the data. now requirement is like that i have to append the structure and extract those feilds data to cube. i appended the structure in rsa6 and in extract structure i can see the data of those two feilds where as i couldn't see the feilds in my trasfer structure. may i know where i went wrong. ( i replicated the data source in bw source system still i can't see the feilds) may i know what is the problem how to approch .

Hello Rad,
Sorry, but have you transferred the field from the right hand side to left hand side in the datasource/transfer structure tab in the infosource & and also added it in the communication structure.
then you need to go ahead and maintain the transfer rules in the transfer rules tab.
Please let us know.
Hope it helps..
thanks,

BW-CRM - Business Content Data Source for Service Ticket

We are setting up BW for CRM. We want to analyze data related to Service Ticket. I am trying to find Business Content Data Sources for Service Ticket. I could not find any thing under Interaction Center Delivered analytics. I appreciate if any of you BW Experts can guide me in the right direction. Thanks for your help in advance. I am using RSA6 to look into delivered Data Sources

Hi Nilesh,
Thanks for the update.
I can enhance 0HRPOSITION_ATTR to include Number of hours per month & Number of Hours per Week (WKAVG & MOVAG).
My last question is which object (Employee,Position,Job) do i need to enhance
for PA0007: WOSTD( Hours per week) - It will be used to calculate STAFF FTE
Thanks for the help

Missing Info Objects and Business Content in IDES ECC6 with BI7.0

Hi All,
I do not see most of info objects like 0COMP_CODE, 0BUS_AREA, 0RESP_PERS etc. and lot of objects missing in Business Content too.
I have IDES ECC6 with BI7.0.
Could someone please help me to retrieve those objects.
Thanks.

Hi Kishore,
Thanks for the info. I am little confused. I thought i had full BW in my ECC6. What is the difference between ECC6.0 with BW and ECC6.0 with BW/BI7.0? BI7.0 has all business contents in it?
The IDES software has BW/BI 7.0 in it. That is what the person whi gave me told me. How can i verify that?
I have some knowledge of BW and i am trying to learn this new BW 7.0 on my own. Since it does not have BI content how can i proceed to learn on my own.
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Missing Info Objects in Business Content

Hello,
the business content of our system has missing IO. For the Bank Analyzer there are missing 3 IO which are used for the cube etc.(IO are S20BPART,S21DFVAL, S40FTRAN).
For me is this problem new and I want to now if anybody has experience with this type of problem. On oss I could not find anything, so what could be the reason
Thanks
Henning

Hello Henning,
We had the same problem with BC 7.03. I guess it was support package 5. We had to open a customer message and got a corrected version which became part of the next support package.
Kind regards,
Stefan
PS: Of course it were different InfoObjects. In our case it was something related to Production Planning.

Need to install from Business content

HI,
We have already active infoobject in DEV,but due to some bugs it is not getting to make any changes.
IF we re activate it from business content will there be any impact on the existing one.
What are the steps to reactive from Business content.
Thanks,
Erick.

Hi Erick,
You can install it.
Select the check boxes.
Install: To install the object and to overwrite the installed one.
Match/Copy: It will not overwrite the existing one. It will match with the Properties of the existing Object.
Regards,
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CRM Business Content

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Anyone who has implemented CRM analytics? We have loaded activities, complaints and sales order from CRM to BW. When we validated the data in both systems it showed not they are not equal. Some data doesn't exist in BW while data doesnt exist in CRM. We need your help?
Thanks,
Fats

Hi what's your CRM version ? we encountered the same and have to apply some oss notes. Would you please specify in more detail which datasource(s) you are using ?
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Need info on CRM and APO fro basis admin prespective

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I am a SAP R3 administrator and i am going to change my job to a company where they are using APO Live and CR<
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Add nen Fields in CRM Business Content Master Data 0CRM_MKTELM5_ATTR

Hi,
I am BW consultant, and I am working for the first time with BW-CRM integration.
I want to modify a datasource for attributtes in CRM. I know that I have to modify the extructure with RSA6 and create an APPEND estructure, but How can I fill that new fields? With CMOD transaction? with a BADI? Do you have any how to document?
Regards
Rodrigo Perez

Hello Rodrigo,
I'm facing the same problem. Did you find a solution? Please let me know.
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Alex

Find the std Business content for these objects in CRM..

Hi,
Can you please help me in finding
To identify the standerd BW extractors in the Business Content.
From the CRM
Business Content for the following objects
Product ( New products in CRM and not in R/3)
Sales Orders à
à Line items.
Quotations            CRM only
Billing Documents            CRM
Credit Notes
Customers - àNot fully registered " prospects will be in CRM only.
Customers will be transported to R/3
IBASE            àMaster Data Item
àContent?
Activities            CRM
Please help me how can I find the std Business content for these objects in CRM..

CRM Business content objects:
0CRM_LEAD_H - Lead Header (Transactional Data)
0CRM_LEAD_I - Lead Item (Transactional Data)
0CRM_MIG - Mail GUID
Characteristics
InfoObject     Description
0CRM_LEAGUI     Lead GUID
0STAONESYS0     CRM status life cycle (One Order)
0STAONESYS4     CRM status opportunity/lead (One Order)
0CRM_RCA     Catalog
0CRM_RG     Code group
0CRM_RCO     Code
0CRM_PROSPE     Prospect
0BP_CONTPER     CRM contact partner
0BP_RESPPER     CRM owner
0CRM_SALESP     CRM sales partner
0CRM_OBJTYP     Business transaction object type
0CRM_ITOBTP     CRM item transaction type (object type)
0CRM_MKTELM     CRM marketing element
0CRMPLEAGUI     CRM preceding lead GUID
0CRM_LEADCR     Creation date of the lead
0CRM_OPPGUI     GUID of a preceding opportunity
0CRM_OPPCRD     Creation date of the opportunity
0CRM_PREOTP     Object type of the preceding document
0DIVISION     Division
0DISTR_CHAN     Distribution channel
0CRM_SRVORG     CRM service organization
0CRM_SALOFF     Sales office
0CRM_SALORG     Sales organization
0CRM_SALGRP     Sales group
0CRMSA_OG_R     Responsible organizational unit (sales)
0CRMSE_OG_R     Responsible organizational unit (service)
0CRM_PRHIER     Product category ID
0CRM_PROD     CRM product
0CRM_ORDPRD     Product name entered
0MATERIAL     Material (allocation to R/3)
Time Characteristics
InfoObject     Description
0CALDAY     Calendar day
0CALMONTH     Calendar year/month
0CALQUARTER     Calendar year/quarter
0CALYEAR     Calendar year
0FISCPER     Fiscal year/period
0FISCYEAR     Fiscal year
0FISCVARNT     Fiscal year variant
Key Figures
InfoObject     Description
0CRM_NUMDOC     Number of order headers
0CRM_NUMOFI     Number of order items
0CRM_LDOQV     CRM: Expected order quantity in VME
0CRM_LDOQB     CRM: Expected order quantity in BME
0CRM_DURLEA     Duration of the lead
0CRM_EXDULD     Expected duration of the lead
0CRM_NUMACT     Number of activities per lead
0CRM_NUMCHL     Number of changes in the qualification level per lead
0CRM_LEAWON     Won leads
Units
InfoObject     Description
0SALES_UNIT     Sales unit
0BASE_UOM     Base unit of measure
InfoCube 0CSAL_C01 - CRM Activities.
ODS Object 0SAL_DS01 (ODS for Activities)
Query (technical name)     Query (description)
0CSAL_C01_Q0006                    Success/Failure Analysis
0CSAL_C01_Q0016                    Activity History
0CSAL_C01_Q0002                     Intensity of Customer Care (Owner) 12M
InfoCube Opportunities - 0CRM_C04 (SAP BW Business Content)
InfoSources
CRM Opportunities: Header Data - 0CRM_OPPT_H
CRM Opportunities: Item Data - 0CRM_OPPT_I
Query (technical name)     Query (description)
0CRM_C04_Q0100                 Channel Management Sales Forecast
0CRM_C04_Q001               Win/Loss Analysis for Opportunities
0CRM_C04_Q002               Sales Volume Forecast
0CRM_C04_Q003                 Pipeline Analysis per Phase
Hope it will helps you a lot..........

Business content - Customer, Business Partner or both

Hi
We have a task where we need to decide which business content to choose: Customer or Business Partner. Our current requirements points out that we can fulfill 90% of the requirement by utilizing the Customer information modell in SAP ECC.
Our MDM scenario (decentralized MDM strategy) looks like this:
Customer created in SAP ECC and then sent via SAP PI to SAP MDM. From SAP MDM the customer data is then distributed to SAP CRM and other non-SAP systems.
Should we utilize both the business content (Customer, Business Partner) in SAP MDM as templates since the business content for Customer is based on ECC and business content for Business Partner is based on SAP CRM. If so I assume that we need to create a syndication to the Business Partner repository for each customer created in the Customer repository. Then we need to initiate a syndication to SAP CRM from the Business Partner repository. Is it better in this scenario to have Customer- and Business Partner in the same repository?
So two questions based on the above input:
Which Business content to use Business Partner, Customer or both?
Should they be in separate repositories or in the same? (I understand that by keeping them in the same we create a more tight connection so that if you want to make changes in the Customer repository we need to unload the repository and thereby also influencing the Business Parter related harmonization processes).
Br
Göran
Edited by: Göran Westin on Feb 11, 2011 5:19 PM

Hello Göran,
Customer created in SAP ECC and then sent via SAP PI to SAP MDM.
From SAP MDM the customer data is then distributed to SAP CRM and other non-SAP systems.
I would suggest to consider Centralized MDM strategy (Still like to know the thought behind Decentralized MDM Strategy).
Customer should be created first in SAP MDM and then it should be syndicated to other systems.
Benefits of having Centralized MDM strategy are...
1. You can differentiate between potential Customers and Actual Customer by implementing Approval process.
2. You can use MDM key strength, that is Match & Merge feature which help avoiding duplicates.
3. You cat get most out of SAP MDM using Centralized MDM strategy.
Which Business content to use Business Partner, Customer or both?
Depends on your business need.
Should they be in separate repositories or in the same?
Having them in two independent repositories will be beneficial, because...
1. For avoiding tight connection (as you stated)
2. You can use SAP Business Content very well.
3. Repositories created based on SAP Business Content will be flexible from long term perspective (Upgrade, Maintenance etc).

Custom business content

Hello
I need to create custom business content in NW2004s (cubes and data store object for Siebel).
Does somebody know how to create custom business content in BW 3.5/ BI NW2004s?
Thanks

Transaction code: RSA1 > Info-provider > Create ODS/Infocube required.
if Siebel systems can give u flat files, with required format of data...you can upload in BW,
Hope this helps.
Monica

Need info on CRM Business Content extraction

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