Need installation media to reinstall Illustrator CS4

I need the installation media to reinstall Illustrator CS4. This seems not be online any more. Product is licensed, but came without DVD media.

srookes,
This sounds like a Support issue.
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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Thanks

Illustrator acesses different parts of the .ppd so possibly could be part of the problem. Look at your print settings, try bitmapping everything, by sliding raster balance to rasters. Will say custom after you click ok, not medium resolution. Then check the Graphics tab above advanced and what postcritpt level you have set.
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Was going to reinstall Illustrator CS4 but now realize I don't have a disk.

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I phoned Adobe Monday morning and was told that they do not have a copy of the CS4 version to download and that my options were to buy CS5 or find someone with a copy of CS4 that I could borrow. This surprised me -- it doesn't seem like it would be too difficult for Adobe to have a copy available for people who had lost their disk.
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Error 2 installing Illustrator CS4 from Web Premium

I've just spent a couple of hours trying to get Adobe Creative Suite 4 Web Premium completely installed on my work PC (the University of St Andrews, UK) using the volume licence key but I get an error when installing it. It says "Done, with errors". When I click on "More Information" I get a message saying:
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2.
and sure enough, everything works apart from Illustrator CS4. I read elsewhere on the forums (http://forums.adobe.com/message/2415634#2415634) about a solution, but I didn't fully understand the steps required.
I'm using an absolutely clean installation of Windows 7 Professional 64-bit (just has Windows 7, Office 2007 Professional and now Adobe CS4 Web Premium. It's installed with English (United Kingdom) region settings.
When I run the Adobe Support Advisor it says:
Issue no: id18308
Error UninstallColorProfilesRollback occurs preventing the installer from updating existing color profiles when installing the Adobe Creative Suite 4 product
Click here to read the Knowledge Base article
System Information :
Operating System = Windows 7 Professional
Locale = en
I followed the advice there, but the registry information didn't exist ("Right-click PDF Admin Settings and choose Permissions.") so I couldn't pursue that route.
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Any advice would be gratefully received. Or how can I contact Adobe about this directly?
Thanks
Gareth

Hi Scott.
It was not that I was unwilling to Archive and Install... I didn't catch that in your initial response and that's why I called Apple... because I did understand that the user account was corrupt. Apparently Apple is not aware of the Archive and Install fix either because that was not recommended. I am sure if it was a common fix, they would have told me about it. So, now that you have further explained how Archive and Install work, I am sure that information will be very helpful to someone else with the exact same problem. This problem, for your information, is not uncommon as I found the question many times in my quest to get an answer... so there is indeed an issue that needs to be resolved. Installing this software should have been just as easy as it was to install all the other software on my computer.
I know someone will find your response, in its entirety, very helpful. Again, thank you for your time.
Take care,

Trouble getting Illustrator CS4 to run, and when it does: no workspaces

At work (University of St Andrews) I have Adobe CS4 Web Premium and everything installs and runs okay apart from Illustrator CS4.
I've tried to install it on two different PCs, both Dell Precision workstations. One had Windows XP Professional 32-bit, the new one has Windows 7 Professional 64-bit. I get exactly the same behaviour on both. I've even tried to install it on Windows 7's XP Mode and I get the same error messages!
INSTALLATION #1
When I installed it I got an error saying "Done, with errors". Details showed:
Error
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2
When I then tried to run the application it just wouldn't start, it would throw up an error message. It simply would not start.
INSTALLATION #2
So I uninstalled it, reinstalled it and got the same error.
COPY FILES - NO WORKSPACES
I then read this advice on a forum:
"Do you have a working install of Ai CS4 on another computer anywhere?
If so, go into C:\Program Files\Adobe\Adobe Illustrator\Support\Required
and copy the Resources file to the same location on the computer that
encounters the error. I was having the same problem, but luckily I had a
working install on another OS, so I just compared the files between the
two installations and found the missing ones."
So I copied over these files from a working copy elsewhere in the department and this time the application ran but I now have no WorkSpace settings and cannot save any either.
INSTALLATION #3
I then uninstalled again and tried to reinstall. This time on the installer I was given a number of language options. Rather than English (International) I selected English (US) and lo! and behold! the installer ran without errors and the application opened ok and this time I had WorkSpaces... the only problem was that it would only run in trial mode because it wouldn't accept my serial number, which I'm guessing is for English (International) only.
INSTALLATION #4
Uninstall, again. Reinstall, again, this time in English (International).
Now the application opens but again I have no WorkSpaces, and cannot save any workspaces.
What can I do? Any idea how can I get a fully working version of Illustrator CS4 on my PC that includes workspaces?
Thank you
Gareth

Hi Carey,
Thanks for your post. I have followed your instructions and here are my replies:
Are you having any issues with your other Adobe products, or is it just Illustrator?
If just Illustrator, did you previously install the product separately (i.e. as a trial, or as a pre-release/beta)?
I am having problems only with Illustrator CS4. I have not installed the product separately, either as a trial or a pre-release or beta.
In fact, I installed Adobe CS4 Web Premium on a clean, newly installed, straight-from-the-Dell-factory Dell Precision T7400. It was the first application I installed, and Illustrator wasn't working straight after the installation.
I've not had any problems with other Adobe applications. The only time the serial number became an issue was when I tried to reinstall Illustrator CS4 using "English (US)" as an option, simply out of curiosity as this hadn't been an option with the original installation of the whole suite.
I followed the instructions:
Deleted C:\Program Files (x86)\Adobe\Adobe Illustrator CS4.
Updated permissions for Public Documents (although when I reached step 12: "Click Apply and click Permissions tab." there was no Permissions tab).
Reinstalled Illustrator CS4 from the setup.exe file. You said uncheck everything else, however the following applications would not allow me to untick them:
Adobe Bridge CS4
Adobe Extension Manager CS4
Supporting Components:
          Adobe CMaps CS4
          Adobe CSI CS4
          Adobe CSI CS4 x64
          Adobe Color EU Recommended Settings CS4
          Adobe Color JA Extra Settings CS4
          Adobe Color NA Extra Settings CS4
          Adobe Default Language CS4
          Adobe ExtendScript Toolkit CS4
          Adobe Fonts All CS4
          Adobe Adobe Linguistics CS4
          Adobe Output Module
          Adobe PDF Library Files CS4
          Adobe Search for Help
          Adobe Service Manager Extension
          Adobe Type Support CS4
          Adobe Update Manager CS4
          Adobe WinSoft Linguistics PLugin x64
          Adobe XMP Panels CS4
          AdobeColorCommonSetCMYK
          AdobeColorCommonSetRGB
          Connect
          PDF Settings CS4
          Photoshop Camera Raw _x64
          kuler
The installer ran, and I got exactly the same error as before:
Error
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2
Now when I try to run Illustrator CS4 I get a dialog box saying:
Error
The localized resource files for this application could not be loaded. Please reinstall or repair the application and try again.
This is the ninth time I've tried to reinstall it.
I'll try to send you a direct message with the serial number and take it from there.
Thanks
Gareth

Problems Installing Adobe Illustrator CS4 on Mac OS X Yosemite

Hi all,
When trying to install Illustrator CS4 on Mac OS X Yosemite, I receive an error: "required resources are missing."
Previously, I had problems using Illustrator CS4 when I upgraded to Yosemite, due to an error with the plugin "photoshopimport.aip." I had attempted to uninstall Illustrator, but the uninstall also gave me errors. I ultimately used the CC Cleaner Tool to remove Illustrator.
Now, however, I can't reinstall Illustrator CS4 either! I use the version provided on Adobe's website, so it's not a problem with a physical DVD.
Any ideas for potential solutions? Many thanks!

I don't have an Adobe installation log, and it's not hidden either. I tried installing Illustrator CS4 again, and I noticed that the install fails while ~80% through an "initializing" step. So, it fails before it even starts to generate an install log! I re-downloaded it and had the same error.
I did notice that I have some errors in the Adobe CC Cleaner Tool when I was removing Illustrator CS4. If you look at my first post, I couldn't use it, or uninstall it, so I simply used the Cleaner Tool to remove it. There are some errors in the Cleaner Tool log, such as this one:
2014-11-02 15:11:19.319 Adobe Creative Cloud Cleaner Tool[1573:8801317] The following session will be removed: bf2f18d647916c8449e4a221e4609a2
2014-11-02 15:11:19.324 Adobe Creative Cloud Cleaner Tool[1573:8801317] Deleting the payload: {78F4C3FA-BE2D-4392-A98A-68A3498E3E94} from the table ribs_payload and other associated tables for payloads
2014-11-02 15:11:19.324 Adobe Creative Cloud Cleaner Tool[1573:8801317] ERROR: Cannot delete the payload due to constraint: {78F4C3FA-BE2D-4392-A98A-68A3498E3E94}
To make things worse, Adobe Support Advisor has been discontinued, which could interpret errors contained in Adobe logs.
I contacted Adobe support via chat, and they simply told me that Illustrator CS4 was not supported for Yosemite, and did not offer any further help or information...
Any other ideas? Or am I simply stuck??
Thanks for all of your advice!

Illustrator CS4 no longer allows me to paste images "Quicktime and a decompresser are needed to view this image". How do I fix this?

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Did you use migration with the new OS or did you reinstall the CS4 apps from the original media? If you didn't, then you should uninstall CS4 making sure to check the box to remove preferences, run the Cleaner tool (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall CS4. CS4 is totally untested and unsupported on the latest versions of Mac OSes.

I had all my software, including my 'Adobe Creative Suite 4 Design Premium' removed from my MacPro (OSX 10.10.2) by a Computer technician after I had inadvertently installed some malware. Now I can't reinstall my CS4 because the installer software wants m

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Now I can’t reinstall my CS4 because the installer software wants me to identify the product from which I am upgrading, but mine isn’t on the list. The old product from which I am upgrading is called ‘Adobe Design Collection’. Furthermore, it has 4 serial numbers (one each for Photoshop, InDesign, Acrobat and Illustrator), not just one, as the installer requires.
I know this can be done, as I have had it working for a long time. Am I doing something wrong now?

Contact support be web chat and have them generate a working temporary serial/ challenge code for the install.
Mylenium

Need to reinstall illustrator CS5 upgrade but original version I have is Illustrator 10 which is only supported by Classic

I had my hard drive replaced on my imac. I now need to reinstall illustrator and Photoshop CS5 upgrades. The original full version of these was Ill10 and Photoshop 6 which were only supported by Classic OS9 which is no longer on my computer. How do I go about installing these without that?

What OS X version is on the iMac? Classic can only be used with Tiger OS 10.4 and lower.
The OS 9 installer is on the install disc that came with your iMac.
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Installation Failure Illustrator CS4

Hi there I just bought Adobe Illustrator CS4 and can not install it. I get the follow error. (Direct copy and paste)
"Adobe Color EU Extra Settings CS4
Error:
Error 1603. Fatal error during installation."
I have tried rebooting, disabling Virus scanners etc, closed all programs. But no luck.
My Specs are as follows.
Windows Vista SP 2 32bit
4Gb Memory
Intel E6600 2.4Ghz CPU
188Gb Free HDD space
Radeon X1600/1650 Graphics (1440x900px)

I think you should try to create a new user account and log into that account giving it administrative permissions.
Then try to install from that new user.
If that does not work you might have to reinstall your OS.
However do a search for that error message and also for unable to install on vista.

CS4 Master Collection Updated Installation Media

I am setting up a remote deployment package for CS4 Master Collection using the Development Tool Kit to use with SCCM.
I was initially using the 4 installation media provided using the steps provided in the documentation. However, they are clearly outdated now and require updating. If i download the Installation media from the http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html webpage will these have the current updates installed or will the client systems have run the updates still?
I did find the remote updating tool but it states it is for CS5 and above. Is there a similar tool for CS4?
Thanks for any assistance.

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum'
Mikey_it please be aware the installers available at Download CS4 products are for retail licenses. If you are deploying the software then it is likely you have a volume license. In this case you will want to download the volume license installation files from https://licensing.adobe.com/.

Need to create, build, or obtain the Windows 7 INSTALLATION media, not the recovery stuff

I want to be able to install Windows 7 on a Thinkpad WITHOUT all the factory installed stuff. I DO NOT NEED the recovery image "solution" that comes preinstalled on the laptop. I need to be able to create a clean Windows 7 installtion that we can image and deploy without the preloaded stuff.
Basically, is there a way, and if so, how do I create a Windows 7 INSTALLATION media, not the recovery stuff? If this can't be done, do I need to purchase the media from Lenovo? An example of what I'm looking for: Dell makes it very easy to do this. You can create the Windows 7 installation media. Just like the Windows XP and 2000 CD/DVD's they used to ship.
I have searched and can't find anything the addresses this.
Solved!
Go to Solution.

I'm taking a guess that you're looking for a vanilla Win 7 installer download. As sarbin said, if that's not your issue, please start another thread. (At least this will update that stale link - for a while.)
The content in that link got pulled a while back.
Here's a fresher link that still works (for how long, who knows...) Even includes SP1.
Default Legal Download: Windows 7 with SP1, 13 languages
These are Microsoft installer DVD ISOs that still require activation. If you choose one that matches the COA on the target machine (home premium, pro, ultimate), they can be activated with that COA. it will require phone activation.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Illustrator CS4 Continually crashes even after ReInstalling

As it says it continually crashes.. IT was working prior to the end of last week. Files that i opened and then saved now when i open them continue to crash the program i've submitted my crash report about 30 times.
I uninstalled fonts that i may have installed over the prior 3 weeks. I deleted all profile data in my useers profile and regedit
I am on windows 7
here is the crash data can anyone figure this out?
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20080806" applicationName="Adobe Illustrator CS4" applicationVersion="CS4" build="367">
<time year="2012" month="4" day="9" hour="11" minute="8" second="55"/>
<user guid="191064aa-e3d3-47d2-ac6b-df346648d2ba"/>
<system platform="windows" osversion="6.1.7601 SP 1.0" applicationlanguage="English (United States)" userlanguage="en_US" oslanguage="en_US" ram="8138" machine="AMD FX(tm)-4100 Quad-Core Processor" model="AMD64 Family 21 Model 1 Stepping 2" cpuCount="4" cpuFreq="3612 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x67932837">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x67932837" symbolname="AGMInitialize"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
<register name="EBX" value="0x00000000"/>
<register name="ECX" value="0x751fd02d"/>
<register name="EDX" value="0x00000000"/>
<register name="ESI" value="0x0e557f4c"/>
<register name="EDI" value="0x0e557f40"/>
<register name="ESP" value="0x00187b18"/>
<register name="EBP" value="0x00187c20"/>
<register name="EIP" value="0x67932837"/>
<register name="EFL" value="0x00010246"/>
</registerSet>
<binaryImageSet>
<binaryImage start="0x00400000" end="0x01700000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe"/>
<binaryImage start="0x77a90000" end="0x77c10000" type="__TEXT" path="C:\Windows\SysWOW64\ntdll.dll"/>
<binaryImage start="0x751d0000" end="0x752e0000" type="__TEXT" path="C:\Windows\SysWOW64\kernel32.dll"/>
<binaryImage start="0x76e70000" end="0x76eb6000" type="__TEXT" path="C:\Windows\SysWOW64\KERNELBASE.dll"/>
<binaryImage start="0x10000000" end="0x10020000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\ASKLib.dll"/>
<binaryImage start="0x75520000" end="0x75620000" type="__TEXT" path="C:\Windows\SysWOW64\user32.dll"/>
<binaryImage start="0x75880000" end="0x75910000" type="__TEXT" path="C:\Windows\SysWOW64\gdi32.dll"/>
<binaryImage start="0x76770000" end="0x7677a000" type="__TEXT" path="C:\Windows\SysWOW64\lpk.dll"/>
<binaryImage start="0x76c10000" end="0x76cad000" type="__TEXT" path="C:\Windows\SysWOW64\usp10.dll"/>
<binaryImage start="0x75700000" end="0x757ac000" type="__TEXT" path="C:\Windows\SysWOW64\msvcrt.dll"/>
<binaryImage start="0x768a0000" end="0x76940000" type="__TEXT" path="C:\Windows\SysWOW64\advapi32.dll"/>
<binaryImage start="0x75620000" end="0x75639000" type="__TEXT" path="C:\Windows\SysWOW64\sechost.dll"/>
<binaryImage start="0x76b00000" end="0x76bf0000" type="__TEXT" path="C:\Windows\SysWOW64\rpcrt4.dll"/>
<binaryImage start="0x75170000" end="0x751d0000" type="__TEXT" path="C:\Windows\SysWOW64\sspicli.dll"/>
<binaryImage start="0x75160000" end="0x7516c000" type="__TEXT" path="C:\Windows\SysWOW64\CRYPTBASE.dll"/>
<binaryImage start="0x71b50000" end="0x71ce0000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.76 01.17514_none_72d18a4386696c80\GdiPlus.dll"/>
<binaryImage start="0x76fe0000" end="0x7713c000" type="__TEXT" path="C:\Windows\SysWOW64\ole32.dll"/>
<binaryImage start="0x746b0000" end="0x746b5000" type="__TEXT" path="C:\Windows\System32\msimg32.dll"/>
<binaryImage start="0x756a0000" end="0x756f7000" type="__TEXT" path="C:\Windows\SysWOW64\shlwapi.dll"/>
<binaryImage start="0x69a00000" end="0x69cae000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\CoolType.dll"/>
<binaryImage start="0x75910000" end="0x7655a000" type="__TEXT" path="C:\Windows\SysWOW64\shell32.dll"/>
<binaryImage start="0x75000000" end="0x7504a000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\BIB.dll"/>
<binaryImage start="0x75050000" end="0x75091000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\BIBUtils.dll"/>
<binaryImage start="0x676e0000" end="0x67cb3000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\AGM.dll"/>
<binaryImage start="0x749f0000" end="0x74a42000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\ARE.dll"/>
<binaryImage start="0x00300000" end="0x003f1000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\ACE.dll"/>
<binaryImage start="0x67e40000" end="0x6829c000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\MPS.dll"/>
<binaryImage start="0x01720000" end="0x0172e000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\SPBasic.dll"/>
<binaryImage start="0x75400000" end="0x75460000" type="__TEXT" path="C:\Windows\SysWOW64\imm32.dll"/>
<binaryImage start="0x76ec0000" end="0x76f8c000" type="__TEXT" path="C:\Windows\SysWOW64\msctf.dll"/>
<binaryImage start="0x74af0000" end="0x74b02000" type="__TEXT" path="C:\Windows\System32\mpr.dll"/>
<binaryImage start="0x73d90000" end="0x73d99000" type="__TEXT" path="C:\Windows\System32\version.dll"/>
<binaryImage start="0x747a0000" end="0x747a8000" type="__TEXT" path="C:\Windows\System32\secur32.dll"/>
<binaryImage start="0x01740000" end="0x0176c000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\ahclient.dll"/>
<binaryImage start="0x757b0000" end="0x757e5000" type="__TEXT" path="C:\Windows\SysWOW64\ws2_32.dll"/>
<binaryImage start="0x76940000" end="0x76946000" type="__TEXT" path="C:\Windows\SysWOW64\nsi.dll"/>
<binaryImage start="0x74a80000" end="0x74aed000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\AdobeXMP.dll"/>
<binaryImage start="0x74970000" end="0x749ef000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\AdobeXMPFiles.dll"/>
<binaryImage start="0x018a0000" end="0x01ba9000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\amtlib.dll"/>
<binaryImage start="0x74a60000" end="0x74a71000" type="__TEXT" path="C:\Windows\System32\netapi32.dll"/>
<binaryImage start="0x74960000" end="0x74969000" type="__TEXT" path="C:\Windows\System32\netutils.dll"/>
<binaryImage start="0x744d0000" end="0x744e9000" type="__TEXT" path="C:\Windows\System32\srvcli.dll"/>
<binaryImage start="0x74ff0000" end="0x74fff000" type="__TEXT" path="C:\Windows\System32\wkscli.dll"/>
<binaryImage start="0x73da0000" end="0x73f3e000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1d f_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll"/>
<binaryImage start="0x74470000" end="0x744c8000" type="__TEXT" path="C:\Windows\System32\winhttp.dll"/>
<binaryImage start="0x74420000" end="0x7446f000" type="__TEXT" path="C:\Windows\System32\webio.dll"/>
<binaryImage start="0x75470000" end="0x754eb000" type="__TEXT" path="C:\Windows\SysWOW64\comdlg32.dll"/>
<binaryImage start="0x01bc0000" end="0x01bd3000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Alcid.dll"/>
<binaryImage start="0x74040000" end="0x740db000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.494 0_none_d08cc06a442b34fc\msvcr80.dll"/>
<binaryImage start="0x740f0000" end="0x74177000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.494 0_none_d08cc06a442b34fc\msvcp80.dll"/>
<binaryImage start="0x01bf0000" end="0x01c00000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\CrashReporter.dll"/>
<binaryImage start="0x6d1c0000" end="0x6d2ab000" type="__TEXT" path="C:\Windows\System32\dbghelp.dll"/>
<binaryImage start="0x01c10000" end="0x01c1f000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\LogUtils.dll"/>
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</crash>
<reproSteps>
</reproSteps>
</crashreport>

Nate,
You may try the following (you have tried/done 1) and 2) and part of 5) already) and see whether it helps:
1) Close down Illy and open again;
2) Restart the computer;
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup;
4) Move the folder with Illy closed;
5) Look through and try out the relevant among the Other options;
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Cannot reinstall Adobe Illustrator CS4

Hello!
2007, I have bought Adobe Illustrator CS4 from your website.
I used it few months and then I put it aside. First, the cd kept asking for a serial number and the one I still had since 2007, did not work. One must buy a new serial number, i have heard. How is that even possible or fair in any way? SO THE 170 Euros were payed for a time-limited product? Is this milk!?
Anyhow, now the cd doesn't even "run". It keeps showing that "the Installer database is corrupt", after have clicked "run" and then "install".
Thanks in advance.
Sincerely R.A.A

Whatever you heard regarding having to buy a new serial number is false information - your license remains valid as long as you paid for it yourself. If your disc is not loading properly you can download the installation thru the page linked below.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

Need installation media to reinstall Illustrator CS4

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