Need internet connection Window on refresh. How to?

I have Mountain Lion. We use Safari. My home network includes two iMacs. Mine is upstairs and my husband's is downstairs. We get our internet through Comcast. The problem I am going to describe just happened after we had a faster cable modem installed. The modem is upstairs near my computer. I am the network manager and we both connect through wifi.
Since the new modem, whenever I return to my desk and refresh the screen a small pop-up window comes up saying I am not connected and giving me a choice of whatever networks it finds available with an option to highlight and join. I find mine and join and we are in business. Very simple efficient and effective. However, my husband does not get this little helper. He first discovers he can't use mail and can't connect to the internet on Safari. There on the Safari window is an apology about not being to find his internet page because he isn't connected and a link to internet diagnostics. After going through all the click here and continues, he can finally connect. He is not very computer experienced and finds this very annoying. Comcast tells me it is a software problem and nothing they can fix. How can I give him the same simple option that I have? Step by step, please.
Thank you for any help you can give me.

A Comcast repairman fixed this problem for me.

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Message was edited by: clockworks

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Last edited by viga (2008-10-29 03:30:58)

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Need internet connection Window on refresh. How to?

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