Need last billing statement. Help!

I recently switched to TMobile.  I need a copy of my last bill, but am not able to access it online because VerizonWireless does not recognize my mobile number anymore.  If I call, they transfer me around until I get to a point where I need the mobile number, then I get kicked off the line.  The chat people are no help, they tell me to go into a store.  The employees at the retail store are no help, they tell me they are not allowed to print it out.  I need a copy of the last bill (which I already paid in full) so that TMobile will pay for my Early Termination Fees.  Help!  Time is running out!

Thank you so much, Jennifer! I just PMed you!
I sent this to Jennifer but wanted to share with the public community audience as well. I have no bad blood with VZW. In fact, I can tell you now, TMO service sucks in my area (Seattle metro, surprisingly)! It's usable but I can easily tell from experience how much better VZW is.
There are two reasons why I switched carriers:
1) VZW doesn't support specific phones that I want, specifically Google's Nexus line (4 & 5), and the newly released OnePlus One.
2) I actually wouldn't have switched carriers except I broke my phone and didn't have insurance, so therefore I'd have to pay full price for a new phone anyway. So I figured now would be the best time to switch to take advantage of TMO's promotion, and they support the phones I want to use now and in the future.
If VZW supported these phones, I'd switch back in a heartbeat. Hopefully you can take this feedback up the chain and it doesn't go into a black hole. I know I'm just one of many that feel this way. Also, the simple fact that they have offered to assist me in this somewhat awkward scenario as I'm leaving to a competitor goes a long way as well!

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