Need license key

Recently during BIOS upgrade my Windows 8.1 installation for Aspire E5-411G-P717 notebook was damaged and recovery would not be allowed because the windows install partition was blocked. So, I resorted to the only known way to recover by using GPARTED to delete the partitions and doing a fresh Win8.1 reinstall. Windows 8.1 now asks me to update the license key but the computer never came with a sticker with a license key. So, I'd like Acer's help with this. I contacted Acer outlet at Amazon (the seller) for help but they don't keep any such information.
So, I'm stuck - I paid for the win8.1 x64 license when I purchased my computer but now I don't have the license key to register the windows with Microsoft and use it fully because some Win8.1 features are only available after it's registered.
How can Acer help? I'm sure I'm not the first customer with this issue given that Acer has had BIOS upgrade issues (I've been following the forums on Acer) and Acer does not provide Win8.1 license info on a sticker like it used to be.
Thanks in advance for your help. I cna provide Serial# and any other details as well as proof of purchase if needed to track my device. I bought it 5 weeks back from Amazon with Acer outlet as the seller (my notebook was sold as refurbished).

No machine released with Windows 8 from vendor will come with a Windows 8 License sticker underneath, regardless of the brand. This is one of Microsoft's security measures to reduce piracy. This is a new Microsoft initiative. The Product key is electronically stored in the firmware of your mainboard. So if you need to reset or reinstall Windows 8, you don't need to hunt for the product key. It's automatically applied and activated. That's certainly a plus, especially when the numbers on those product key stickers wear out or are just too small to easily read. You need to get the recovery media and restore the same OEM version of windows shipped wiht your computer to activate windows without product key. Click the Kudos to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

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Is there not a Windows COA sticker with all twenty five characters of the Windows 7 product key on the side or rear or the workstation?
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Hi Ingo,
Thanks foy your reply.
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Subjectec says it all. I've seen similar threads but no solutions.

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Hi,
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Invalid License Key need help

I just installed kodo 3.0.1 using the windows installer, I also asked it to
install it in JBuilder9.
Then when I went into JBuilder I saw the Configure KODO JDO under tools
menu,
when I click on this selefction the dialog comes up OK
but when I try to close / OK this dialog I get an invliad license message.
One mistake I did was that I satarted JBuilder9 before I updated the
kodo.properties file.
I closed JBuiulder and then updated the properties file and tried Jbuyilder
again and got same invalid license message.
Can you tell me how to fix this ?
Thanks
Mousa Shaya

Thanks
It wasn't clear from the documentation that I needed to do that. I am using
3.0.0 docs and maybe that was the problem.
Anyway I had added the license to the properties file and as you mentioned I
added it to the General Tab and that solved the problem . I didn't see any
project tabs.
Thanks
Mousa
"Marc Prud'hommeaux" <[email protected]> wrote in message
news:[email protected]..
Mousa-
There may be two separate tabs ("Project" and "Global"), both of which
contain a license key field. If you enter the license key into both
there fields, do you still get the error?
If so, what exactly is the error?
In article <bteg4f$ecn$[email protected]>, Mousa Shaya wrote:
I just installed kodo 3.0.1 using the windows installer, I also asked it
to
install it in JBuilder9.
Then when I went into JBuilder I saw the Configure KODO JDO under tools
menu,
when I click on this selefction the dialog comes up OK
but when I try to close / OK this dialog I get an invliad licensemessage.
>>
One mistake I did was that I satarted JBuilder9 before I updated the
kodo.properties file.
I closed JBuiulder and then updated the properties file and triedJbuyilder
again and got same invalid license message.
Can you tell me how to fix this ?
Thanks
Mousa Shaya
Marc Prud'hommeaux [email protected]
SolarMetric Inc. http://www.solarmetric.com

Need license key

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