Need more days to pay

Hi tried to get through to BT customer support but could only get through to automated service with regards to telling BT when I will pay my bill as I am needing a few more days to pay My phone line is due to stop outgoing calls from tomorrow but cant clear my bill until Wedensday 11th Feb so am really stuck as my phone / net connection massivly important for my work. Is there any contact numbers or anyone I could speak to in person to try get a 4 day further extension without having my services cut. Thanks for reading.

If you would like to try Live Chat they may be able to help you.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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    i need help in payin my last phone bill as it due on the 15th July and i dont get paid till the 29th July so please can you help me
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    Send an email to [email protected] remember to include your BT account number, telephone number and a link to this thread and they will have a look in to it for you.
    But to be honest though I don't think you'll have much hope even if you have payed part of your bill, as BT may not give you more time to pay the rest of it off and you may end up facing being cut off along with facing additional charges regardless of circumstances.
    My Motto:
    Going to kill my HomeHub 2 very soon.

  • Need more time to pay

    Hi I have tried to get through to customer service to ask for more time to pay my bill. I went through to the automated service but it stated if I dont pay my bill by the 7th November my phone line will be cut. I really need to keep my service active for very personal reasons. I wanted an extension to clear the bill in full by Wedensday the 12th November. I am really worried as I need my phone for  my work and family. I have just recently gone back to full time employment which is the reason for the delay. Can anyone who works for BT try to assist me on this ? Thank you for reading. D.

    Welcome to this forum.
    This is a customer to customer forum only,
    This is where customers help each other get the most out of BT products & services.
    Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
    If you would like to try Live Chat they may be able to help you.
    If you need direct help from BT or have an urgent problem please use this linkContact Us.
    This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
    Thanks
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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