Need new serial numbers

Hello! I have Premiere Elements Serial Number  deleted  Photoshop Elements Serial Number deleted - I bought a new computer.. When I install my programs on the new computer I get a message that I have to get new serial numbers, and I have to take the programs out on one of the computer. But I can't  because the old computer doesn't work anymore. So I hope you will resolve my problem because I need those programs and I got them legaly (I paid for them). Thank you very much!!! Antoine Pepe - [email protected]

First, I am very, very sorry. . . I didn't realize ... Now I know.
My problem has been resolved by chating with an agent from Adobe. Thank you
and ... sorry again !!!
2014-01-28 Barbara B. <[email protected]>
    Re: Need new serial numbers  created by Barbara B.<http://forums.adobe.com/people/Barbara+B.>in *Photoshop
Elements* - View the full discussion<http://forums.adobe.com/message/6062575#6062575

Similar Messages

  • TS2565 when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

    when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

    There was no new serial needed to update from Logic 9 to 9.1.7
    If your Logic 9 was an upgrade from Logic 8 it may be asking you for your original Logic 8 Full serial first and then your Logic 9 Upgrade serial...
    Otherwise, it's best to call Apple directly and get them to help you...

  • How do I obtain new serial numbers that work for CS5 InDesign on Yosemite?

    I purchased CS5 from Apple in 2010 and worked with it on various MacBooks and all has been fine until I moved to a new computer with Yosemite.  Serial numbers are no longer accepted.   Adobe Chat no longer supports "old" software like this!    Help is needed here

    This is not the correct answer
    see below
    For additional help, reach us at http://helpx.adobe.com/contact.html
    General Info
    Chat start time
    Mar 9, 2015 5:34:35 AM PST
    Chat end time
    Mar 9, 2015 6:11:48 AM PST
    Duration (actual chatting time)
    00:37:12
    Operator
    Pankaj Dhawan
    Chat Transcript
    info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
    While you wait, you can try our community forums where experts are online 24/7.
    info: We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7.
    info: You are now chatting with 'Pankaj Dhawan'
    Pankaj Dhawan: Hello! Welcome to Adobe support
    Pankaj Dhawan: Please allow me a moment to review your request
    John Sweet: Thanks - this is follow up from 0215049986
    Pankaj Dhawan: The email address associated to your account , is it [email protected] ?
    John Sweet: correct
    Pankaj Dhawan: Ok , thanks
    info: Your chat transcript will be sent to [email protected] at the end of your chat.
    John Sweet: Are we still connected?
    Pankaj Dhawan: Sorry for the delay
    Pankaj Dhawan: Well, the product you need help with is an old product and there is a different way of support . In order to get any answer or any assistance you need to go to forums.adobe.com
    Pankaj Dhawan: 
    John Sweet: OK this is a different answer than i had before
    John Sweet: Old products to me are my original CS and CS2 which still work on old computers!
    John Sweet: Could you give me advice on how I am supposed to use the forums.com?
    John Sweet: For my very specific problem
    Pankaj Dhawan: Go to www.forum.adobe.com
    Pankaj Dhawan: Type your issue and you will get an answer
    John Sweet: OK I will try it out
    John Sweet: I am disappointed that I cannot receive proper specific help with this issue which is beyond my control
    John Sweet: Even the educational version of CS5 seemed expensive at the time and to be "dropped" like this is not good enough. I will be very reticent to purchase Adobe products in future
    Pankaj Dhawan: Well, we do not have any support for cs 5 on chat so we can not proceed
    John Sweet: I cannot blame you personally but I hope you do send my comments on to your manager
    Pankaj Dhawan: Sure
    Pankaj Dhawan: Any more questions for me now ?
    John Sweet: You are clearly not going to help me with CS5 It is a shame that this is not clear from the start
    Pankaj Dhawan: I am sorry , but I can not support with cs 5
    Pankaj Dhawan: Any more questions for me now ?
    This email has been scanned by iomartcloud.
    http://www.iomartcloud.com

  • New serial numbers in SAP for new equipment

    Hi Experts,
    I recently ordered new machines & receipted machines prior to creating serial numbers. The serial numbers created are not showing as being in new stock location XXXX.
    Later, unreceipted the PO & tried to create serial numbers first before re-receipting the equipment in, but did not work as expected.
    How to deal with this situation?

    Hi!
    Is this happing for all user or only to a particular user ?
    Take a Backup of your live server, make a test environment and do this.
    Clear the Messages in INBOX of SAP.
    Also, Modify the Change Log to 10 instead of 99 in
    Adminstration > System initiallisation > General Setting > Services > History / Log to 10.

  • New lap top need new serial number for adobe pro

    can you advise where i can get a new serial number  i have a new lap top and lost everything

    If you have registered the product to one of your adobe id, please login to https://accounts.adobe.com/ with your adobe id see under the Plans and Products , where you would have all your products listed with the serial numbers. Else, then there is only alternative can be utilized if you have the proof of purchase ( do not have the proof of purchase, ask your reseller to provide you the proof of copy ) or the order number if bought from the Adobe itself or the email you accssed to buy the product from the Adobe as there would be transaction of the product listed under,  then you can get the help with the serial number in following two ways:
    First contact your reseller and ask them to provide the help as it was bought from them on the basis of the proof of purchase or ask    them to help you with the proof of purchase if you do not have.
    Reseller did not help you with the serial number, have the proof of purchase handy, go to step 3.
    Contact Adobe support and submit the proof of purchase if asked to get the help as there might be chances of getting the help  within next 5-6 days once after the proof of purchase is verified from the reseller.
    Valid proof of Purchase-
    https://helpx.adobe.com/x-productkb/policy-pricing/valid-proof-purchase.html
    Try and see if this helps.
    Thank you.

  • I need cs2 serial numbers for installation

    helow! i just downloaded adobe photoshop cs2  but on the installation process it requires me serial numbers canany one help me,

    if you're a license holder for ps cs2 dl it here and use the posted serial number, http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • I CANNOT ENTER MY BRAND NEW SERIAL NUMBERS IN MY ELEMENTS PROGRAMS (either one).  It says there is a

    CANT ENTER SERIAL NUMBERS  PLEASE HELP!!!

    Care to repeat your post and type in the actual text in the post body, not the headline, and do the usual polite thing of not "screaming" by using all caps as wel las providing some more info?
    Mylenium

  • Need new serial number for Photoshop Elements 6 - how to get?

    I purchased Photoshop Elements 6 for my mom back in 2007. She's FINALLY getting around to installing it today and it keeps giving her an invalid serial number error.
    So I loaded her up on Team Viewer to make sure she's doing everything correctly (she's elderly) and she was.
    The error screen says she could retrieve the number from 'my' account or request a new one.
    I logged into my Adobe account, found the order and re-checked the serial number. It is correct.
    There is no place to request a new one.
    I hit the 'contact us' button at the bottom and wasted half an hour on live chat only to be told they can't help and I need to join the forums and ask here.
    I do not want to buy her a new version of the product as she will only wait eons to install it again. I do not live close enough to her to do it for her.
    How can I get the product to install?
    She was using Windows XP when I purchased this for her. She is now 2 new computers later and using Windows 7.
    Any help would be appreciated.

    OK as promised I am here to update the status of this "problem" my mom has.
    There was nothing wrong with her installation. Before I started doing any uninstalling or running as Admin, I put the registration number in again and it worked perfectly fine. It went to the registration page asking how I want the product registered:
    Email
    Snail mail
    Never
    I simply chose never and it loaded the program with no effort. Why register again when she already did years ago?
    Thanks for all your prompt help when I first posted. It's much appreciated

  • How to decode Apple's new serial numbers

    I bought 2 Iphones recently one starts with C39  the other DQQ.  Both 4s. What is the new decoding for the serial number.  Anyone know
    beside going to the Chipmunk web site.
    Thanks

    Hello,
    What is the question?
    Now you have line closed but delivery is still open?
    Run this request OM > Shipping > Interfaces > Inventory Interface–SRS set debug to 1.
    In requests you have Inventory Interface–SRS, Shipping.... SRS and another with SRS. I do not remember correct name now but you have to pick last one:) and set debug to 1. I will give proper name tomorrow.
    Look into results and look for errors.
    Regards,
    Luko
    Edited by: Luko on 2010-04-29 20:48

  • I need individual serial numbers from my standard packet.(which I have purchased)..

    I have to reinstall all my software, but cannot find the cd's. I have downloaded photoshop, indesign and illustrator, which are all included in the packed I own. now the installer is asking for serial number but I only have the one for the whole packet, and it seems I need individual ones for each application.
    where can I find this?

    Hi hellosindrehello,
    If you have downloaded the Suite, then all the programs that are part of the suite can be activated using the ssame serial key.
    Which version of Creative Suite are you using and for what OS?

  • Continue using Web & Design Premium CS6 and need new serial number

    I have Web & Design Premium CS6 and i want to continue the use of this program, were can i find or buy a unlimited serialnumber?
    Thanks,
    Bas

    When you buy CS6 and are given a serial number to install and activate, my understanding is that you already have an "unlimited" serial number
    EXCEPT... I read a message recently about a "free" Education install that had a serial number that expired Adobe CS6 valid serial number downgraded to tryout
    Why do you think that your serial number needs to be replaced?
    Creative Suite 6

  • Change from PC to mac, new serial number needed?

    I installed cs6 on my pc and recently bought a new mac. I tried installing on the mac, but its telling me the serial number is invalid. I know pc and macs need different serial numbers, but my account only provides one serial number, the one I used on to install on my PC. How do I get another serial number for my mac?

    They also need different versions of the software.
    You would have to buy a new serial number (and version) if you wish to use CS6 on both the PC and the Mac.  You can swap to having the Mac version but that will leave you without the PC being able to run the software.
    Order product | Platform, language swap
    The Creative Cloud is the only offering available that supports both platforms with the same subscription.

  • Do I need to repackage when I get a new serial number?

    I received a new serial number and was wondering if I have to create a whole new package every year with the new serial numbers?

    Thanks, Jay. About an hour ago I opened it, turned it on, and started downloading and installing system updates. It's been plugged in this entire time. Should I have just turned it on and plugged it in to charge without using it? The article isn't entirely clear on that. Or can I keep setting it up and using it as long as it's plugged in until the light on the power cord turns green (before unplugging it and allowing the battery to run down)?

  • Change item to be managed by serial numbers

    Hi All,
    I know this is not an SDK/development question, but have no idea where else to search for answer. So any suggestions will be appreciated!
    I have an item that is created as not to be managed by serial numbers. I then do a goods receipt for the item. Then afterwards I want to change the item to a serial item. Is there any way that I can allocate serial numbers to the items already in stock (those that were created before manage serial was switched on?)
    Thanks a lot in advance,
    Adele

    Hi Ibai,
    Thanks for your reply. I have tried this, but it adds the quantity I type in the Initial Quantity to the existing quantity, so I have double the required amount in stock after this operation. I have sent a query to SAP and their response was:
    Hi, unfortunately it is not possible to assign serial numbers to items in stock that was entered BEFORE you turned on the serial number management. The system assigns the numbers only to the items that had 'manage item by serial number' ticked before they were purchased/sold. But it is possible to add serial numbers to items with transactions, but you can only add them trough new receipt documents (not update the "old" items that were in stock before you turned on the "serial management") This also means that you cannot add serial numbers to this item in a salesorder, delivery or invoice that was made before the management was turned on - unless you cancel the document and enter it again. The "drawback" with this is that you will not have equal numbers of serial numbers and actual items in stock. (The customer will always come to a point where they need to receive more quantity of this item to create new serial numbers again.) The solution can be at some stage to issue the stock with no serial numbers to a different warehouse or to get rid of this stock in other ways. The other option is to issue all stock from warehouse, and enter them again trough an opening balance, this time WITH serial numbers. You will then have equal number of stock and serial numbers.
    So, it doesn't seem to be possible.
    Adele

  • I need a serial numbr forApple Final Cut Studio 2.0.1 Academic International

    I need a serial numbers for Apple Final Cut Studio 2.0.1 Academic International. I lost mind, if you have, please help! Thanks

    Read this: Pro Application replacement serial numbers

Maybe you are looking for