Need ot stop Incoming Calls

We are using a X number from where agent calls to the customer ...this number X was visible on customers mobile number & they call back to agent...we can't use masking because its having limitation for recording (X number is recording line) ..Is there any way we can stop receiving Incoming Calls on Number X....

Hi
Sure just move X number to a partition not included on incoming CSS configured on VG or trunk.
Pay attention to maintain reachability from CCX/CCE and other internal stuffs.
HTH
Regards
Carlo

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Turn on airplane mode.
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Hi,
I thought i'd post my findings.
I had an Ebay App update 2 days ago and without realising a connection with the update my 3GS started going a bit haywire.
This maybe a one off bug with the update and my personal setting on my phone.
The first problem i noticed was the battery level started to be eratic (50% to 20% then 40%)
Next day after full charge my phone lasted about 4-5 hrs before totally flat with no calls being made. (i thought it just didn't charge properly over night)
Later on that night i re-charged it and since then the phone is running pretty warm. (could be another fault and nothing to do with the App)
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Message was edited by: slipdog
Message was edited by: slipdog
Message was edited by: slipdog

Before I came to the conclusion that the eBay app is the problem, I disabled all the connections (WiFi, Bluetooth and 3G), then I reset the network settings that didn't change anything. I was about to erase everything on my phone just before I read this page and thank Goodness! The moment the eBay app was gone everything went smooth. I still get calls when the WiFi is on and even though it uses the battery it doesn't drain it like when the eBay app is installed. I reinstalled the eBay app and all the problems went back... I took it off, everything went back to normal. Now I just go to eBay.com instead of using the app.

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I tried it this morning and came up with this translation pattern:
voice translation-rule 6
rule 1 /^201$.*$/ /8\1/
rule 2 /$..........$/ /81\1/
voice translation-profile filter_Incoming
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Matched with rule 2
Original number: 9082121231     Translated number: 819082121231
Original number type: none      Translated number type: none
Original number plan: none      Translated number plan: none
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voice translation-rule 1
rule 1 /2015552100/ /2003/
voice translation-profile CUE_Voicemail/AutoAttendant
translate called 1
dial-peer voice 9 voip
description **Incoming Call from SIP Trunk**
translation-profile incoming CUE_Voicemail/AutoAttendant
call-block translation-profile incoming BLOCKED-INCOMING
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session protocol sipv2
session target dns:nd01-04.fs.SIPPROVIDER.net
incoming called-number .%
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
Can what I am trying to do be done with my current setup?

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voice translation-rule 6
rule 1 /^201$.*$/ /8\1/
rule 2 /$..........$/ /81\1/
voice translation-profile filter_Incoming
translate calling 6
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debug voip ccapi inout
debug ccsip message
debug voice translation
Debug h225 asn1 (If H323 involved)
Debug h245 asn1 (If H323 involved)
Debug MGCP Packets (If MGCP involved)
Also provide the running config of the GW.
These are verbose debugs, so please collect them in the following manner:
Router(config)# service sequence
Router(config)# service timestamps debug datetime msec
Router(config)# logging buffered 30000000 7
Router(config)# no logging con
Router(config)# no logging mon
Router# Clear log
Router# term no mon
<Enable debugs, then wait for issue to occur.>
Router# term len 0
<Enable session capture to txt file in terminal program.>
Router# Undebug all
Router# sh log
Once i have the logs, i will analyse it and will get back to you.
Regards,
Mudit Mathur

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Need ot stop Incoming Calls

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