Need recommendation on external hard drive

I just purchased a Western Digital external hard drive 500 GB that is Mac compatible. The directions make it look like you just plug it in and go. Nope. I've been on hold with their technical support for 15 minutes now and I'm fed up. A previous person suggested "SuperDuper" and I have no idea if that's an actual external hard drive or another method of backing things up via the internet. I want something Mac friendly and "easy" to set up.
Thanks!

What do you actually want to do with the hard drive?
SuperDuper is a backup program.

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    Keep your boot drive to 40% used.
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    Drives are cheap and inexpensive, especially for the space and performance. And they have improved SATA over the years it has been out.
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    Message was edited by: Kappy

  • Need help with external hard drive!

    Hi all,
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    Thanks!

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