NEED REFUND BUT CANT GET ON CHAT AGAIN

need a refund as I don't use photoshop much anymore eugh. and I got through but there was no alert since the window was minimized. so not my fault I didn't see it. the person 'nayana' said they would take care of it and refund me but so far I don't think they have....

Check your account status. sometimes it isn't instant. Adobe ID
Off course you can run another chat.
I'm not an Adobe Staff member. This is a user-base support forum.
Gene

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Seriously need help but cant get through via phone

I am seriously needing help spend almost all week chatting with verizon via my verizon however nobody could come up with an answer for my problem it seems that I have been locked out of using the online payment option and the lady says it does not show that on her end I need this addressed asap but the lines have been down for days according to the store I just spoke with. is there someone in finance or billing that could call me? I have several things I am trying to do 1. add an account manager 2. make a payment arrangement for a week out ( I normally do this as my payday falls odd) 3. gain access to online payments

Take each of the following steps that you haven't already tried. If the problem isn't solved, ask for further instructions.
1. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
2. Disable any third-party firewall, "security" software, or network filter.
3. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
4. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.

Strange problem. I have upgraded to OSX 10.9.1 but cant get wifi to work so forced to be hard wired. Any inputs appreciated.

Hi All,
Strange problem. I have upgraded to OSX 10.9.1 but cant get wifi to work so forced to be hard wired. Any inputs appreciated. Problem is I cant even reinstall it as I saw on a thread reason, it needs wifi to begin.

It only needs an internet connection - wired or wireless.
Fixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
     after the chime press and hold down the OPTION key until the boot manager screen appears.
     Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV. I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on. I'm able to mirror from my Ipad but not my Mac, any thoughts?

Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV. I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on. I'm able to mirror from my Ipad but not my Mac, any thoughts?

Welcome to the Apple Support Communities
AirPlay Mirroring is supported on your Mac, but it needs OS X Mountain Lion (10.8). See > http://support.apple.com/kb/HT5404
You have two possibilities:
1. Make a backup, open App Store and purchase Mountain Lion to upgrade to this OS X. Then, you will find the AirPlay Mirroring icon at the top right of the display, on the menu bar, or on System Preferences > Displays.
2. Keep OS X Lion and use AirParrot > http://www.airparrot.com
Both options work properly, but I recommend AirPlay Mirroring as it doesn't need a third-party program

Never used itunes before, have downloaded a song onto laptop but cant get it in ipod nano please help

New to itunes managed to download a song to laptop but cant get on to ipod nano(plugged into laptop) or iphone or ipad

I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem.

WRT54G ver 2 - Shows Im connected to wireless but cant get on internet

I just moved into a new apartment and am having trouble getting my wireless router to work. I just got my cable internet set up and can get on with the modem fine but cant get the wireless to work so my roommate can get online. I think i was able to get online when i had the modem connected to the router with a ethernet cord going from router to computer but cant even get that now. I tried some of the FAQ guides like "setting up a router with cable internet' and 'seting up wirless settings on a linksys router" and cloning my MAC and downloading new firmwear for the router but still no luck.
Everything worked fine a couple days ago at my old house. When i search for wirless networks on my mac I see my linksys and it has full connection. When i go to it it shows green lights for ethernet,network settings and ISP but internet and Server are red. I would really like to get wireless internet up so me and my roommate dont have to share the modem tonight so any help would be greatly appreciated.

Bypass the router and connect the computer directly to the modem. Make sure that you can access the Internet through the modem.
Connect the modem to the Internet port and the same computer to Ethernet port 1 on the router.
Check the lights on the router. You will see Power, Port 1, Wireless and Internet lights on the router.
Turn OFF the Airport on your computer.
Press and hold the reset button on your router for 30 seconds. Release the reset button and wait for 30 seconds. Power cycle the router and restart your computer.
Open the internet browser and in the address bar type http://192.168.1.1 and log in to the router setup page.
Go to MAC address clone sub tab. Enable the MAC address clone and click on Clone my PC's MAC. Save the settings.
Unplug the power to the router and modem. First plug in the power to the modem. Wait for 1 minute and then plug in the power to the router. Wait for a minute and then try to access the Internet on your computer.
If you are still not able to access the Internet then open the setup page of the router again and check the Internet IP address on the status page.
If you are not getting Internet IP address then router and modem are not communicating with each other.

Hi. my ipad battery is not charging well. max at around 20%. what do i need to do to get it working again?

hi. my ipad battery is not charging well. max at around 20%. what do i need to do to get it working again?

You may need to recalibrate the battery. See link below.
Are you using the wall charger?
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

How do I connect my Mac Book Pro to a projector I have the adapter but cant get anything on the screen

How do I connect my Mac Book Pro to a projector I have the adapter but cant get anything on the screen

Go to your "screen settings". then chose "find screen" then you vill find the prosjector.
this will probably fix your problem.
if this dont works can it be something wrong with your adapter.
hope it helps

HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy

My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or you can use third-party software like Phone to PC to transfer your music.

HT4623 My ipad2 is not restarting after updating to iOS7, I now only get the apple symbol? Please advise what I need to do to get it working again. Thanks.

My ipad2 is not restarting after updating to iOS7, I now only get the apple symbol? Please advise what I need to do to get it working again. Thanks.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Hello i have a problem my mac butoos up but cant get to move de curser with the trackpad or external mouse please help

Hello i have a problem my mac butoos up but cant get to move de curser with the trackpad or external mouse please help

Try a PRAM reset.
Instructions here > Resetting the PRAM

Up macbookair to hdtv using apple supplied cable. I can see my screensaver on tv but cant get netflix on the big screen...

i hookwed up macbookair to hdtv using apple supplied cable. I can see my screensaver on tv but cant get netflix on the big screen..

Is your wife's Mac using the same iTunes account for home-sharing?

Have movies in my library but cant get them on my ipod...

I have movies in my library but cant get them on my ipod.
Does anyone know what to do.

iPod accepted formats for video(straight from iPod specs):
H.264 video: up to 768 Kbps, 320 x 240, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC up to 160 Kbps, 48 Khz, stereo audio in .m4v, .mp4 and .mov file formats
MPEG-4 video: up to 2.5 mbps, 480 x 480, 30 frames per sec., Simple Profile with AAC-LC up to 160 Kbps, 48 Khz, stereo audio in .m4v, .mp4 and .mov file formats

I created a new email and got my Icloud account set up but cant get my Icloud accounts. It says connection error and cant connect to sever?

I created a new email and new password to connect to my Icloud but cant get on cause it says connection error?

What happens when you try?

NEED REFUND BUT CANT GET ON CHAT AGAIN

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