Need Replacement Redemption Codes for Adobe Captivate and Presenter

The Chat Tech Support is a hell hole.....always says 'there are several people ahead of you' and never get your turn.  Any email address to file this complaint?  I purchased Elearning Suite (became Creative Cloud) in May 2013 and until now have not used the product.

Hi mlakunnath,
Please elaborate the problem.
Regards,
Romit Sinha

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