Need serious help on how to have blocked account u...
My account got blocked incorrecly and i submitted a request to have that unblocked, i also did mention that to let me know were to sumbmit the details that were listed on help topics,Dina at skype support just emailed the info below.My account is blocekd in correctly with no fault on my card, would want to have it unblocked..on what basis they did that ,naming my card to be fraudlent ? leaving all this aside,i want to focus on the resolution.please help in giving mme the info on how to sumbit or contact these guys to unblock it
Thank you for contacting Skype Customer Service.
We are sorry to hear that you are experiencing difficulties with your Skype account Unfortunately we cannot help you with this error.Our records show that your transaction has been carried out with a fraudulent credit card and we have blocked further use of this account. Information about this transaction has been forwarded to the proper authorities.
If you believe that this account has been incorrectly blocked feel free to contact us.
Should you need more assistance, feel free to contact us again.Best Regards,
Dina A,
I DONT GET THIS, I JUST SIGNED ON WITH SKYPE AND I GET TO FACE THIS.WITHOUT ANY FAULT,THEY PUT A SUSPENSION ON THE ACCOUNT ? IN ALL EMAILS I HAD ASKED THEM TO LET ME KNOW HOW SUBMIT PROOFS THAT WOULD STATE THAT MY CARD IS NOT A FRADULENT ONE ? THE THINKING QUESTION , HOW DID THEY ARRIVE ON CONCLUSION THAT ITS FRADULENT CARD? MAKES ON SNESE , IT BELONGS TO ME AND HAVE BEEN USING FOR MAY YEARS SMOOTHLY.LOOKING AT THE REPLY BELOW I AM NOT SURE IF THEY EVER WILL RESOLVE, READ MANY POST ON THE FORMU ON THE ACCOUNTS BEING BLOCKED !!!! THEY ALL ARE STRUGGLING TO HAVE THAT UNBLOCK WHILE SKYPE IS HAPPILY STITING WITH HARD END MONEY ,iF CAN SOME MODERTAOR CAN HELP ME ON THIS I WOULD APPRECIATE.THE MONEY WHICH PUT IN TO GET THE ACCOUNTACTIVATED IS HARD EATNED AS I AM STRUGGLING STUDENT !
Hello
Thank you for your reply.
We understand your concern regarding your Skype account status. Unfortunately for the time being it must remain suspended until further notice while we continue to investigate whether the activity that has taken place within the account has violated our Terms of Use:
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