Need software - Zen Xtra 40

I got a new computer and no longer have the software that came with my Creative Nomad Jukebox Zen Xtra 40 GB. How can I get the software again?

I have the software. I sent a PM with contact information.

Similar Messages

Zen Xtra software - need HELP!

Hi, Just bought a Zen Xtra 40 GB from a friend. I am totally confused about just about everything, and found today that the Nomad Primer has disappeared! But, my software question:
I am trying to figure out what software I need to update or install on my computer/player, etc. I don't understand if my firmware and MediaSource software is old or new or what?
I am running Windows XP Service pack 2, all up to date. The Zen I just bought is a year old. The firmware on it says it is: version .03.02. My MediaSource software says it is: version 2.02.06.
Do I need to update? If so, which updates do I need? If I install new firmware, will it erase all the music on my player? I am desperately trying to back up my Zen music library onto my computer, but everything keeps going wrong. Maybe it's my software?
Any help would be greatly appreciated!
Thanks!

TBeatles67,
Go to the website and download the following updates.
. Drivers - Creative Zen and Jukebox Driver Upgrade version .30.03 (.3 MB)
2. MediaSource update - Creative MediaSource Player/Organizer 3.30.2 (52.2 MB)
3. Nomad Plugin - Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource (9.72 MB)
If you intend to update the firmware, just go for the version .xx.xx update that's available on the website. It shouldn't delete the files in the player but like any electronics device, anything can go wrong anytime so I would also suggest backing up your data/audio files in the player first just in case.
Jason

Need Zen XTRA software.......my CD was damaged

Where can I download the needed software to be able to use my computer to manage my player. My computer crashed and I lost everything. Now my install cd was damaged and I have no way to work with my player. Someone help me please? I have 5 years of saved music on my player and I would hate to loose it.

Please refer to the your other post here.

Zen Xtra Software Probl

Hi...
i had bought a few weeks ago a Creative Zen Xtra with 60GB, i had bought it in Italy but with the different languages it isnt any problem to use it! The Zen Xtra is international isnt it's
My Problem is the Software, the CD where is in the package with the Zen Xtra cant open with autoplay and i cant open any software!
A have a few questions:
. With which programes i havo to load music from pc to the Zen?
2. It is a problem for the Zen that i dont have USB2.0 ?
3. Why the CD doesnt open with the autoplay ?
4. Can i take the mp3s with another way on my Zen ?
Thanks a lot for all answers! Need your help!
bye soeren

Duplicate post.

Zen Xtra New Firmware Problems, Cannot install New Creative Software Suite after upgr

Hi?As with a previous post?http://forums.creative.com/creativel...essage.id=3535?I am having difficulty getting my Zen Xtra to bee seen by anything but Windows Media Player 0.. I have updated the firmware to the latest version, "reati've Zen and Jukebox Driver Upgrade version .30.03"?updatd the Device Dei'vers and rebooted?have XP sp 2?have updated and installed the Creative MediaSource Player/Organizer 3.30.2, software?but the "Creative Software Suite for PlaysForSure-enabled Zen Xtra Players" file?"[size="2" color="#3300ff">ZENZ_PCAPP_LB__40_03_MTP.exe" [color="#000000"]is not loading.. [size="2" color="#3300ff">[color="#000000"]?[size="2" color="#3300ff">[color="#000000"]When trying to install I see the Zen flash and the connected icon on the Zen flickers but then goes off and the install says "unable to find device"?I have unloaded and reloaded everything over and over.. even reset the OS on the Zen...?so the only thing that can load to my Zen is WMP 0.. which is not what I want...?please advise??Message Edited by grommit on 02-25-200606:26 PM
Message Edited by grommit on 02-25-200606:32 PM

I hope you are still here Grommit.
The reason why the new Creative Software Suite will not install is because the firmware you have is not the version the suite is looking for.
If you want to install the new Suite, you will have to update to the PlaysForSure firmware (2.0.03, I believe). However, if you do this, be aware that you will also have to download and install the latest Zen Driver, Creative MediaSource, and Zen Plugin for the MediaSource (all available in the download section) - also, once you start the firmware update on the Zen Xtra, you WILL NOT be able to revert back to a previous version of the firmware, and the drivers and programs on the install CD will not function with the new player at all.
Unless you use a subscription service with DRM mp3s, or have had issues with Playback Errors in certain mp3s, there is very little immediate need to upgrade.
Cheers,
ShinjiT

NOMAD ZEN XTRA 30GB & WINDOWS VISTA & D/L SOFTWARE ISS

I was hoping someone can please help me out here in Forum Land ?I just bought a new computer with WINDOWS VISTA and my Installation disk is not compatible. I have tried d/l from this site with no luck. It will go to the WIZARD part but won't finish the installation. I need to get the Software on my new puter for my NOMAD ZEN XTRA 30GB MP3 Player.Namely I guess the Creative MediaSource and it's amazing Organizer.Any links or steps in how too would be most appreciated I have emailed the Creative team but I keep get stuck at what to do next. They said something about installing and completing the firmware update, your player will be using the PlaysForSure software, but on the same sentence he/she says "However you will need to do this on an XP system".. and I have Vista so I am totally confused. I also checked out the site he/she suggested about installing this FirmWare and that site says "Back up all audio, video, image or data files stored in the player to a secure location before changing the firmware. All contents in the player will be lost when you install a new firmware"? -- How can I back up when I can't access it's And surely, I don't want to lose my over 2,500 songs ! Yikes... This was under <span class="majorheader">Solution ID # 4789?I am hoping I can get your help out there as I dearly love my MP3 player and want to continue importing songs ?thank you in advance for any advice you can offer me ?cheers Lisa

Hey Lissa,Did you find any solution in your problem because i have the same problem and i dont know what to do.Plz let me know if u downloaded any thing in your Vista Computer. Thanks alotSuzy

Nomad Jukebox Zen Xtra: Need help getting it to work with Vis

Does anyone know if the Zen Xtra will work with Windows Vista 32-bit's? I have tried installing the software that came with my MP3 player on my laptop that runs with Vista and it just doesn't work. Are there new drivers that I need? Please help!

i just found another, easier way to make you zen xtra work with windows vista
go to the support page and download the oldest driver, i think it's version .30 or somehting like that
install that- it should prompt you to overwrite a newer version of the driver, if it does, say ok
vista might then ask you if it installed correctly, say no, and run the installation in compatibility mode
then download the oldest version of nomad explorer, and install that
instead of using the preset instalation directory, select browse
i'm not sure if this has any effect, but i think some of the folders are renamed for vista
when the installation is finished, select "restart my computer now"
if you wait, it may not work properly
this should get nomad explorer running properly with vista
if you don't like this program and prefer creative media source organizer, you can now transfer your music to your harddri've and update your firmwar, without having to worry about external storage, a dual boot system, or any of those messy options

Zen Xtra Software not launch

hello - I have been searching the internet for over a month trying to find a solution to my Zen Xtra problem.
About a month ago, I launched the Creative media program to transfer files into my Xtra. The software just shut down. After repeatedly trying to get it to open, it comes back with a message. "Creative Mediasource has encountered a problem and needs to close. We are sorry for the inconvenience." Thats not very helpful. Ive uninstalled the original driver I got with the Zen - I reinstalled the software - and downloaded drivers from the Creative site. Nothing works. My player works fine - but I cant access the files to add/delete.
Is it all over for my Zen.
Any help would be appreciated.
Vic B.

TBeatles67,
Go to the website and download the following updates.
. Drivers - Creative Zen and Jukebox Driver Upgrade version .30.03 (.3 MB)
2. MediaSource update - Creative MediaSource Player/Organizer 3.30.2 (52.2 MB)
3. Nomad Plugin - Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource (9.72 MB)
If you intend to update the firmware, just go for the version .xx.xx update that's available on the website. It shouldn't delete the files in the player but like any electronics device, anything can go wrong anytime so I would also suggest backing up your data/audio files in the player first just in case.
Jason

Dead drive in a Zen Xtra, need help w/ replacem

The dead dri've in my 40Gb Zen Xtra has been removed from the player and its been sitting in pieces for the past week or so. I would like to know what I would need to do to a replacement dri've (have a 40Gb notebook dri've ready to go) in order for the player to A. recognize it and B. be able to put songs on it. Do I have to format it in a certain way before hand or will the firmware update be able to do that? Help is much appreciated.
-Mobious-

I was having similar troubles trying to get a big Maxtor operational. I had to set a jumper on the back of the drive ... then was able to follow the advice given below. (Please see complete text of other item).
I've been successful using Maxtor 60GB IDE drives on Solaris 8 on Sparc by doing the following:
1. Boot the system off System Software 1 of 2 CD, and follow the instructions until you can open a command window.
2. Once in the command window you need to type "format". Choose the hard drive (disk), but then you need to create a new "type" that is compatible with the solaris driver software and uses most of the disk. For large IDE drives, the only thing that matters is the actual number of usable sectors (which are 512 bytes each). You can go to the Maxtor website to get the real number of sectors for your drive. Then you need to make up a set of cyl, head, sectors numbers to enter into the "type". The limits on the Solaris driver (found by hitting enter at the prompts) are: max Cyl: 32767, max heads: 64, max sectors: 256. These are different than the limits for Windows. ATA limits max heads to 16, so I use that to be safe. Therefore I choose to use 256 sectors, 16 heads, and then choose a number of cylinders that will yield a number equal or less than the total number of sectors allowed on the drive (ie: total sectors = cyl*heads*sectors). Then subtract 2 from the cylinders when entering the number of cyl at the prompt, as you'll need them for the following steps where it wants to reserve two cylinders. When you get to the name of the drive, I choose to type the name of the drive with an * appended to the end to signify a difference. Once done defining the "type", write the label.
3. Proceed with installation.
(Again, please see other item in forum (something about installing a bix maxtor).
You can email me at [email protected] if you want more specific advice.
Cheers, John

Software Setup- Nomad Jukebox Zen Xtra 3

i've formatted and rebooted my Nomad Jukebox Zen Xtra. I've tried downlaoding all sorts of things from nomadworld.com and nothing seems to work with Creative Mediasource. Its got the new firmware and i tried to download and install the plugin for all the nessisary items, but when i attempt to install it, it says an error has occured and forces me to close it.
if anyone could provide me with links to what i need to download to have my computer recognize and put mp3s on it, it would be appreciated.

You need to download the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
If they won't install then it suggests a problem with Windows, so make sure everything is OK there and clear out your temp folders.

Problem Installing Zen Xtra Software Suite HELP

I have a Creative Nomad Jukebox Zen Xtra 40GB and I am trying to load my music onto it. I went to creative's site and installed the driver:
Creative Zen and Jukebox Driver Upgrade version .30.03
After installtion I connect the device for the driver to take effect.
Then the Autoplay feature of XP asked me what I wanted to do.
I selcted Synchronize media files.....using Windows Media Player v0
I got the error that:
Windows Media Player does do not detect any portable device. Connect your portable device, and then try again.
I went back to Creative's website and downloaded:
Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players
The current frmware v2.0.03
I went to install that and I got an error saying that:
Setup could not detect any portable device on your system.
Setup will now install the necessary drivers to enable your device to be detected
I selected OK.
It said Please remove any Zen Xtra devices before the installtion. I did.
Then it said Please reconnect your device for the driver to take effect. I did.
And I still got the Setup could not detect..... error.
Any idea's on what may be causing this? ThanksMessage Edited by dan-lemm200 on 05-27-2006 09:34 PMMessage Edited by dan-lemm200 on 05-27-2006 09:36 PM

Go to the Knowledgebase section and search for article "SID0053". Try the steps mention in it and see if it hel
ps.
Jason

Software Autoupdate and Creative Zen Xtra 30GB Mp3 Pla

Hi,
I recieved a replacement for my Zen Xtra which broke under warranty (very unimpressed with Creative at the moment) and since the scroll wheel wasn't working properly I installed the latest firmware and now that's OK.
However while using the Software Autoupdate to do this I also installed the latest of all the other software for the mp3 player. Since this I haven't been able to use my DVD player at all (It's still installed but doesn't notice any disks) - the two are DEFINATELY related since it stopped working virtually as the software installed. Everything I could download there (Mediasource etc) installed except for the Jukebox drivers which give an error.
The other problem is that although I've been able to uninstall all the other stuff Mediasource is still installed and is stuck that way - "An installation support file could not be installed. The system could not find the file specified." - looks like Creative haven't updated their uninstall program for the new version of Mediasource to me.
I've emailed Creative technical support but I wondered if anyone here'd had the same problem and is there any way to fix it without formatting? (It'll be impossible to format and reinstall XP without a working DVD dri've...).
Could anyone link me some sort of iso/bin/etc of the CD that comes with the player itself? I might be able to install that with Daemon Tools and then see if I can persuade it to uninstall itself then.
Any ideas?

Anecdotally they will honour the warranty of the country you purchased in, so 90 days parts and labour for the USA, and you might get another 9 months parts only...

2.10.03 Firmware for Zen Xtra: Is software interface differe

My firmware update worked perfectly and I can drag and drop from Windows Explorer to my unit. However, now I can't access my music with the same options I had before. Is this all there is? Do I now have to wait until a new firmware is designed without this omission? Has anybody updated their firmware successfully, with a unit that is working normally, and now they are dissatisfied with the new interface and the lack of options to search for music on their player? If so, is there any fix?
Please help if you have anything to offer, I'm desperate.

Thanks Chainsaw,
What I meant was, is the software interface within the Zen Xtra unit different. I have already installed the new Creative Explorer version. When I try to access my music now an example would be: I go into my music library, scroll down to Genres and select that, then scroll to R&Band select that; now, is where my new problem begins. Instead of offering me the option to View Artists within my R&B collection, I'm only given the option to Open the R&B file where it then displays all of my albums alphabetically or all of the individual songs (in the entire R&B collection) alphabetically. Before, I could search the Genres by Artist and then album. Now in order to search by Artist I have to search for an artist by searching through a file containing every artist, in every genre on my player. This is way too cumbersome and I'm very sorry that I updated the firmware now.
Incidentally, my son just bought the Zen Touch 20GB and we downloaded the 2..0 firmware on his player. It seems to be working fine with dragging and dropping files from Windows Explorer (Media Center 2005). The firmware on his unit has a proper filing system like I had before.
This is just a thought......what would happen if I tried to load the Zen Touch Firmware 2..0 onto my Jukebox Zen Xtra to replace the 2.0.03. Just wondering. It is a later release so it might take. Any help would be greatly appreciated.
Pun

Zen Xtra Back Up help need

I need tips or help on how I can back up my Creative Zen Xtra 30 GB. Everytime I try, it freezes up my pcand doesn't work.Any Idea's anyone?Thanks.

When does your PC freeze exactly? How are you trying to back up the contents, are you using MediaSource?
You should be able to just copy the contents back to the PC, as long as they're not protected. Protected (with DRM) songs will not copy back to the PC.
Cat

Bought Zen Xtra off of ebay and wasn't sent the software d

Exactly which files do I need to find and download? (or can I not use it without the CD...)
The files that came up when I searched the site won't install because it can't see the player...which is the reason I need software in the first place.

I think if you go to www.nomadness.net amd downloads there os a list of all the programs for your specific player and its all FREE.

Need software - Zen Xtra 40

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