Need some Desktop Software Connection help.....PLEASE

Here's the deal. I've had my berry for a while, no problem. I used to be able to connect to my computer and use the desktop manager to swap photos, ring tones, music, etc between my comp and berry. I had some computer issues which involved me changing the power supply and video card as well as adding some ram.
Everything works fine, printer, mp3 player etc.
When I plug in my berry it doesn't do anything. It recognizes the memory card I have. But when I open up the media manager, it tells me there is no device installed, and all it sees is my media card.
Now everything works perfect on my wife's laptop (she has a berry too), but it doesn't work on mine. We both run old school 4.2 desktop software as well as the new 4.7+os.
I have uninstalled and reinstalled 4.2 twice, and it doesn't recognize my phone. I even go to connection settings and all it shows is COM ports. I found a USB option, but then it searches for the device and finds nothing.
So I decided to upgrade to desktop software 4.7. Downloaded it, installed it, and the same **bleep** thing happens. Doesn't recognize anything. Says I'm not connected. I'm starting to get really pissed off at this crap. I've never had any trouble before. I put 30 songs on here, and tons of pictures on my memory card...not a skipped beat ever.
I can easily go to my wife's laptop, plug in, and install/delete what I need and I'm done. The problem is none of my music/pics are on her laptop. SO I 'm having to bring them via Flash Drive to her laptop, and then install the items..but no luck on my comp.
I went to the control panel and did "add hardware" it showed a blackberry device was connected but it gave me the following error (using both versions of the desktop software)
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Please help before I get really frustrated and toss my berry.
Message Edited by imotionsrt4 on 06-02-2009 09:53 PM
Message Edited by imotionsrt4 on 06-02-2009 09:53 PM

Have a look at this KB article to see if any of the solutions help out.
http://www.blackberry.com/btsc/KB02640
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

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