Need some serious help. first mac ever. PLEASE

hello i recently bought a used mac (powerbook g4 1.5ghz 512mb i think its 15 titanium? silver color? anywayz it came with microsoft office and my friend told me it was expensive software and if i reformat this mac i would lose it. so i searched mac with find... and removed all microsoft files and put it into a folder and put it in an external hd. *** did i do? how do i undo what i did or how do i format my mac so it is basically brand new and still keep microsoft office. i did a previous reformat but kept previous settings and it kept microsoft office. but since i moved all the files iono wut i did.

You could make your life a lot simpler by getting a decent backup utility and using it to backup your files to the external drive.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. PsynchX 2.1.1 and RsyncX 2.1 (Freeware)
6. Carbon Copy Cloner (Freeware - 3.0 is a Universal Binary)
7. SuperDuper! (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore. Also read How to Back Up and Restore Your Files.

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My ipod is majorly screwed up and i need some serious help

k well lets see
error states 'can't mount ipod'
so i tried checking all the wires, restoring the ipod (which didnt work because it couldnt find it) and i scanned all my files for viruses.
my ipod also makes funny clicking noises when i dont even touch it...
im just a kid guys.. i need some serious ipod whizz to help me out.. im desperate! ive tried everything

Hi,
Firstly please try to deal with "can't mount iPod" issue
http://docs.info.apple.com/article.html?artnum=93499

Lenovo A6000 Softbricked? Needs some serious help--Please

Hi My A6000 phone got factory reset and then I tried to recover some lost pics...but I was advised that my phone needs to be rooted first, so the software opened kingo root soft, It showed me the message that phone has been rooted and when it rebooted there was a notification of software update which I said ok and ever since then the phone is stuck on system recovery mode (not sure if it is called soft brick or not) and I have tried many things including choosing all the options starting from reboot system now, apply update from ADB, wipe data/factory reset, wipe cache partition, apply update from sdcard but nothing seems to work!!! oh I for got to mention on the top of the screen it says Androoid system recovery <3e>Kraft -A6000_S035_150507 and then gives all the option and i have tried this following : https://boycracked.wordpress.com/2015/06/03/unbrick-lenovo-a6000/ but some how for the first solution it keeps on saying download failed, emergency recovery download failed...anyways it does not work Is there any soultion to this!!! Please help if there is one!

it worked the link from boycracked (mentioned above )actually worked the trick was to hold vol up+down key (while the phone is off) and then insert the usb into your computer, secondly my computer kept of saying that qualcomms --digital signatures not verified and the port is supposed to be Qualcomm Lenovo HS-USB QDLoader 9008 where as mine showed up to 9091, to solve this I uninstalled the drivers and then disabled digital signatures (use goggle how to disable signatures verification on whichever windows you are using) and it worked fine. Thank you all

I need some serious help with Oracle Database....PLEASE!!

I am using Microsoft Virtual PC 2007 that has Oracle Database 10g and Wondows XP installed on it.
Database instance is DOWN but that is not the problem
Listener is UP
Agent Connection to Instance is DOWN, and I cannot get this running!
How can I fix this problem? I am not an expert, but I have been trying for a long time to fix this issue, but I can't. It just came to the point that I want to grab my pc and throw it across the room.
Error message: ORA-12505: TNS:listener does not currently know of SID given in connect descriptor (DBD ERROR: OCIServerAttach)
Here is my LISTENER.ORA file:
# listener.ora Network Configuration File: C:\oracle\product\10.2.0\db_1\network\admin\listener.ora
# Generated by Oracle configuration tools.
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = C:\oracle\product\10.2.0\db_1)
(PROGRAM = extproc)
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.109)(PORT = 1521))
Here is my TSNNAME.ORA file:
# tnsnames.ora Network Configuration File: C:\oracle\product\10.2.0\db_1\network\admin\tnsnames.ora
# Generated by Oracle configuration tools.
ORCL =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.109)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = orcl)
EXTPROC_CONNECTION_DATA =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
(CONNECT_DATA =
(SID = PLSExtProc)
(PRESENTATION = RO)
Once again, I am not an expert, so please try to explain it as simple as possible...I know, I am an idiot when it comes to networking issues.
if you guys need some more information, just let me know!
Thank you!

What I mean is that I can get the Instance UP with no problem, but the Connection with the Instance is the problem.
C:\Documents and Settings\Paolo\Desktop\courselabs\labs>lsnrctl service
LSNRCTL for 32-bit Windows: Version 10.2.0.1.0 - Production on 25-NOV-2009 21:38
:06
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1)))
Services Summary...
Service "PLSExtProc" has 1 instance(s).
Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
Handler(s):
"DEDICATED" established:0 refused:0
LOCAL SERVER
Service "orcl" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
Handler(s):
"DEDICATED" established:144 refused:0 state:ready
LOCAL SERVER
Service "orclXDB" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
Handler(s):
"D000" established:0 refused:0 current:0 max:1002 state:ready
DISPATCHER <machine: PAOLOSCAMARDELL, pid: 2576>
(ADDRESS=(PROTOCOL=tcp)(HOST=paoloscamardell)(PORT=2307))
Service "orcl_XPT" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
Handler(s):
"DEDICATED" established:144 refused:0 state:ready
LOCAL SERVER
The command completed successfully
C:\Documents and Settings\Paolo\Desktop\courselabs\labs>lsnrctl status
LSNRCTL for 32-bit Windows: Version 10.2.0.1.0 - Production on 25-NOV-2009 21:52
:03
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 10.2.0.1.0 - Produ
ction
Start Date 25-NOV-2009 11:50:27
Uptime 0 days 10 hr. 1 min. 39 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File C:\oracle\product\10.2.0\db_1\network\admin\listener.o
ra
Listener Log File C:\oracle\product\10.2.0\db_1\network\log\listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1ipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.1.109)(PORT=1521)))
Services Summary...
Service "PLSExtProc" has 1 instance(s).
Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "orcl" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
Service "orclXDB" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
Service "orcl_XPT" has 1 instance(s).
Instance "orcl", status READY, has 1 handler(s) for this service...
The command completed successfully
C:\Documents and Settings\Paolo\Desktop\courselabs\labs>

Need some serious help asap please

My boyfriend got drunk last night and changed his passcode on his iphone 3GS. Goes to use it this morning and couldn't remember it whatsoever, tried so many times that his phone is now disabled and asks to be connected to itunes.
Tried syncing it but I must've not done something right. The phone IS his and we do own the first and only computer the phone has been plugged in to.
So my questions are as follows:
How do I find the serial number on itunes?
How do I restore his passcode without having to completely restore his phone?
We are both still very new to the iphone thing and a little overwhelmed. I need to get this fixed asap as my boyfriend needs his phone for work. I might add that I'm still quite unfamiliar with itunes so be gentle lol
Any help will be greatly appreciated

How do I find the serial number on itunes?
Under the Summary tab for the iPhone sync preferences with iTunes.
How do I restore his passcode without having to completely restore his phone?
Not possible. If this were possible, there wouldn't be any reason to have a Passcode Lock feature to prevent unauthorized access to the iPhone in the first place. The iPhone must be restored with iTunes. It can be restored from the iPhone's backup since the Passcode Lock is not included with the iPhone's backup.

I NEED SOME SERIOUS HELP! PLEASE!

I have a power mac G4 with OS 10.1.5
Let me start of by saying this computer has never been hooked up to the internet since i have had it, so I know its virus free.
Listen to all the funky stuff that's been going on with my machine.
I started off with OS 9.2 and about a year or so after OS 10 came out, I went out and purchased a copy of 10.1.5, loaded it on my computer and was golden..... until about 3 months ago. From out of nowhere, it started to boot up in OS 9.2 again with no sign of OS 10.1.5 anywhere. (strange) I ran the 10.1.5 Disk again, and it started up fine again. Two weeks later, I moved to a new house, set up my power mac G4 and BOOM it happened again. I searched for the next to weeks for the disk again (I'm not the most organized person) when i found it it was badly damaged! To the point of not working. Moving *****! I played around for a while to trouble shoot my issue... I couldn't figure anything out, but one day it started to boot back in OS 10. It was working fine, but taking a while to start up. I thought it could be that i needed to update the software. so using my laptop (pc) i downloaded all the updates that were on the mac website for that OS version and installed them in the order that was instructed. rebooted. Nothing loaded. it just sat at the start up screen for a while. I rebooted again this time in single user mode and got the following message:
disk0s9: 0x8 (UNDEFINED).
so i ran fsck and got this message:
** /dev/rdisk0s9
** Root file system
** Checking HFS Plus volume.
** Checking Extents Overflow file.
** Checking Catalog file.
disk0s9 0x8 (UNDEFINED).
Keys out of order
Any Ideas?

An older copy of Disk Warrior should be able to fix such a problem, but unfortunately disk repair wasn't as effective with 10.1.x. Of course you can boot from your OS X installer disc from which you can run Disk Utility, I think, and see if it will repair the problem. See,
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. Quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or TechTool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
I would suggest upgrading to a later version of OS X, at least to Panther. You will find it has fewer problems and runs considerably faster.

Please I need some serious help !!!

Ok, i have a problem. I have been working on for about 43
hours now lol. Im trying to load a Movie Clip from my library to my
Flash Application From. Not only that but it has to be a pop that
is dragable and has many componets that have to work. When i get my
movie clip out on the stage, the hand icon comes up and i cant
select any of my list menu componets or button and i cant get it to
drag around. Also, when i have components behind my movieclip they
still function even behind it and the combo boxes come strait
through it, how do i keep that from happening. What do i need to do
or better yet, how do i need to do it. Im out of ideas and i need
this working so i can move on in my project for one of my clients.
Please, any help would be appreciated. Joey ^.^

My itunes library is on a drive we call "Mybook".
My purchases however kept showing up within a different drive the C Drive.
Usually my dad would just copy all my songs and paste them back onto the Mybook drive, if he had to reformate, but he didnt b/c we didnt realize that my purchased songs were being put on the cdrive and not the mybook drive.
When I purchase the songs I use an AOL screen name, nothing through apple.
I"m not sure if i'm answering your question correctly or not.
We also werent sure what computers it was talking about when we were trying to "deauthorize".
But I didnt notice when we played around with purchasing, that when it was trying to finish a song that I purchased it had my old playlist of purchases but I couldnt click on them or anything, its like they were blocked.

Ok I need some serious help..PLEASE HELP ME

Hey here is my issue i need to do the following things and i do not know how or can't figure it out by reading the manual...
1. I need to convert .m4p AAC files into MP3's and i cant find anything to do it with
2. I need to change the bpm of the song without changing the pitch, basically holding the master tempo while increasing the speed
3. I have a midi controller with 8 assignable knobs and i cant figure out how to assign anything to any of them
Thank you for your help
Alex Eljaiek

Alex,
Isn't the m4p the "protected" file from iTunes. The only way I know of to switch the m4p to mp3 is to burn the file to an audio cd (in iTunes), and then rip the track off of the CD as and mp3.
You'll want to check your preferences in iTunes to verify the burning and ripping settings are correct.
Hope this is helpful,
Mitch

IPod not recognized, therefore I can't factory reset...Need some serious help.

I received an iPod that used to belong to someone who used it on a Mac. I can tell this because under "About" it lists the serial number, which indicates it was used on a Mac and not Windows. Because of that, it can't sync with a windows computer. I need to factory reset it so it will be optimized for a Windows computer. However, when I connect it, neither the computer or itunes recognizes it. It doesn't recognize it in disk mode either. I get the message "USB Device Not Recognized". I searched for newer drivers and it says that my "Unknown Device" has the most up to date drivers. I've also reset the ipod, and uninstalled & reinstalled itunes. The ipod will charge with the usb cord connected to the wall, but not while connected to the computer with that same cord. By the way, the ipod works fine, it has music already on it and will play the music just fine.
I've followed the 5 "R" steps to try and fix my ipod, ending at the last step which is restore. I can't restore my ipod, because I can't get it to connect to itunes.
Please help me!

Hello cierra.estelle,
Thank you for the details of the issue you are experiencing with your new iPod nano. You have taken some really good steps to troubleshoot this issue. I found an article with a few additional steps you can take when your iPod is not recognized by iTunes or your computer.
I recommend continuing with the following article (you can skip the steps you have already taken). Additionally, if you get to the step to uninstall iTunes, it is important to remove all the listed components in that step:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My computer isn't booting up and I need some serious help!

Hi, I hope someone can help me.
About 10 minutes ago I went to restart my computer, and when it went to boot up the blue screen with the apple logo appeared and the spinning wheel. After about 3 minutes of leaving it a lone a black screen with white writing appeared with a bunch of different prompts. The first one said Se[t 14 23:37 launchd: com.apple.syslogd: 9 more failures without living at least 60 seconds will cause job removal
it repeated that twice and now its saying over and
disk0s2:0xe0030005 (undefined) and repeats that for about 40 times till now where it's prompting
localhost:/I have no name!# dosk0s2:0xe0030005 (undefined)repeats that twice
and now its back to repeating disk0s2:0xe0030005 (undefined)
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Boot up from the Mac OS X install disk and repair your disk from there.

I need some serious help with MPEG Streamclip and iMovie 11

Hello, everyone!
I hope that some kind soul here is able to help me. My sister-in-law asked me if I could help her re-edit a video that they made of a conference she gave because she didn't like the way some parts were edited. I oh-so-kindly (and perhaps stupidly) offered to help her out!
A little background: even though I studied audiovisual communications in college, I leaned (a LOT) towards the audio production part of it and, lately, photography, too. That means that I'm not very good at the whole creating-a-movie-in-iMovie thing, even though I know it's supposed to be easy.
So, here goes: I have a DVD from her which has the typical TS files for audio and video. I downloaded a program called MPEG Streamclip and then it said I needed to buy the QuickTime MPEG-2 Playback Component so that I could rip the DVD my sister-in-law gave me. I bought the component.
I've converted, done small, 1-minute tests, of the DVD with MPEG Streamclip to DV and also to MP4 (just in case). I do it, then import them to iMovie 11. I don't edit anything at all, just a test to see how it looks, so I immediately send the project to iDVD to see how it looks. It DOES NOT look good.
Compared to the DVD she gave me, which looks all smooth (picture-wise), mine has a certain amount (NOT HUGE) of pixelation. I can tell especially because there are some slides that were added to her project, so I can see the pixelated parts around the edges of the letters.
The DVD she gave me does NOT look HD. In fact, it looks SD (4:3), so I don't believe it's that.
If anybody here knows about this, what am I doing wrong? Am I not ripping it correctly using MPEG Streamclip? Am I not making the iMovie 11 project right? Am I burning in the "wrong way"?
If it's the MPEG Streamclip ripping that I'm doing wrong, what are the settings I should be using? What format should I be using so that it is VERY iMovie-friendly?
I want the final video that I would edit to look exactly as the one she gave me. That IS possible, right?
For extra information, if needed, I am running a MacBook Pro, 13", i7 with 4 GB of RAM and am running OS 10.6.6. I've been a Mac user since the OS 9 days.
Thanks in advance for anyone who helps me out.
Serge

Ok. Got it!!!
Z, thanks a lot!! Now things don't look pixelated and my test burn looks exactly like the dvd my sister-in-law gave me... except for ONE THING:
There are these graphics done in I-don't-know-what program with a cube transition. They look like when you do 3D cube transitions in virtual desktop, you know?
Anyway, HER dvd looks completely smooth when you see these transitions but MY dvd looks... well, not right. It looks a bit like the screen or the letters "tremble" or shake a bit. I hope you can understand what I'm saying.
I followed your advice to the letter and everything is perfect with the exception of those transitions (because after the transition passes and you see the slide with the writing, it looks completely smooth).
Do you know of something that I can do to help with this problem?
Thanks again!
Serge

I need some serious help...

Okay, so, I was playing RuneScape earlier today, for you who don't know, it's a browser game, and I started lagging, really bad. All of a sudden, my computer went to the blue screen, and it told me just to restart my laptop. So I did, and when it started back up again, it was trying to repair itself, and the first time, it took about 45-60 minutes to "repair", and then it restarted. When it turned back on again, it did the same thing. But this time, after repairing, it sent the information to Microsoft. Now when I start my computer up, it brings up a black screen saying "No bootable device -- insert boot disk and press any key". I don't have a boot disk, I got my laptop used. I have no clue what to do or how to fix this. PLEASE HELP!

Hi
The error message "No Bootable Device, Insert boot disc" is an indication of a possible HW issue. I would suggest to do a full system recovery on the latop and if it would not work sad to say that is already a HW issue directly affecting the HD.
Heres the the link for the recovery
http://cdgenp01.csd.toshiba.com/content/support/downloads/PMA500339010_web.pdf
Hope this helps
Techmaster02

I need some serious help 40-gig-4th-gen-sad-face-unrecognisable problem!!!!

i have a 40 gig 4th generation click wheel. it was working fine until the other night when the song stopped playing in the middle and froze. i restarted it with menu and select and the apple icon came up. but right after that, the sad face icon appears and it goes back to the apple icon in a never ending circulation. my computer wont read it meaning i tunes doesnt either. i can put it in disk mode and then it sounds like it's connected...but isnt. i can not reboot it because of some error and i've tried every method i've read. including the tapping of the right top corner.
AUUGG SOMEONE HELP PLEASE
p Windows 2000
p Windows 2000

Welcome to Apple Discussions!
Check this link out:
iPod shows a sad iPod icon
If an iPod has a folder with an exclamation point or is "sad", that almost always means that its hard drive is out of place. Try this:
Tap your iPod firmly on either side several times with your hand. This may work to tap your iPod's hard drive back into its correct place. It actually has worked for a lot of people, so it isn't just a joke!
I hope this solves your problem!
~~Kylene

Unable to switch on my phone need some serious help

everyone, i got some issues while switching on my phone. Today my phone has automatically downloaded system update, after completion i installed that update and few minutes after installation, phone restarted and shows this massage "The software update failed. Make sure that your phone is connected to computer and try again."I connected my phone to the computer but still shows the same message and shuts down automatically and im not using any custom recovery.what should i do now??? Please help me with that..

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

After Effects CC (2014) Error "I need some serious help right now!"

I wanted to create a Superman opening title sequence from After Effects CC (2014). So, I decided to download it from Creative Cloud and put the new "amtlib.framework" file on package contents in the "Framework" folder. I open the application and I get this error.
Then, this other error popped up.
That's where I'm at right now. So, a few questions come to mind.
1. Should I open it in trial mode and quit out of it and then add the "amtlib.framework" file to "Framework" or will it just open and give me the same errors?
2. Do I have to turn off my Wi-Fi and then open the application?
3. Do I have to get the updates first?
Anyone who knows what to do with this issue, I would appreciate it. Don't give me BS answers and don't tell me that I have to update from Mavericks to Yosemite, because I have no interest in Yosemite.
Before I forget, here's info on my MacBook for those wondering.
This is an old laptop I had in the last week of January of 2011. I upgraded it to OS X Lion to Mavericks on 2014. I'm still on Mavericks.
Anyways, some answers and guidance would be great so I can fix the issue and move on.

This is an old laptop
Yes, it is. And with an unsuitable processor and insufficient graphics memory at that. This will never work. You can only download an older version of AE as a trial.
Mylenium

Need some serious help. first mac ever. PLEASE

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