Need speaker repair.... Creative won't help at all.

Yeah so I have a gigaworks s700 and the center channel connector on the subwoofer is wiggly. I think it just needs soldered back on but there is no easy way to get to it without taking a whole lot of stuff apart and ripping glued pieces apart. So I'm not inclined to go digging through it when it still functions as a 4.1 system just fine. After multiple emails to creatives "Customer Support" I am still stuck. Aparently they like to tell us that the product is at the end of its service life and they totally turn their back to it which is the total opposite of customer support.
So creative won't help and I am leaning towards never buying Creative again.. which pains me to say it. If I have to put up with this lack of support with any more of their products I will scream.
So anyways.... if ANYBODY has an 800 number of creatives that has PEOPLE I can talk to that are preferably english speaking with minimal accents and does not charge me 2.99 to see if my cables are plugged in right, I would be grateful. Also, I am willing to PAY to have this woofer repaired by a professional if Creative has such a thing. Any info from anyone is grately appreciated. Thanks!
Unhappy customer

Dude, get out your screwdriver, pliers and the soldering iron.
Even if you're not handy at all, you still got a much better chance of fixing the thing than waiting for official support.
Good luck, mate.

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