Need suggestions to implement DBaaS in my organization

Hello everybody.
Reading DBaaS documentation, I see the next roles:
EM_CLOUD_ADMINISTRATOR
EM_SSA_ADMINISTRATOR
EM_SSA_USER
The last role is very clear, it represent end users. But the others has many things on common, so I think that these roles has to be represented by administrators inside of my organization. Somebody told me that EM_SSA_ADMINISTRATOR could be represented by someone outside, like a IT administrator of the same developers ' organization, but this roles has many administrative privileges, and I not sure....
Any suggestion about this will be appreciate.

Hi and thanks for your awnser.
I think that both has to be controled by the organization. EM_SSA_ADMINISTRATOR can do a lot of thinks over his functions, for example:
1- Control all agents of cloud control, not only designated to cloud' servers.
2- Manage all targets, not only 's cloud.
At the end, I think to have 2 roles: Administrator of IT (EM_CLOUD and EM_SSA) and End User (SSA_User).
It would be great to know about people that have experiences about this topic, maybe some Case Study.
Thanks again.

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