Need switching back to interleaved.

 Couple of days ago the homehub3 has decided it will switch back to "Fast" latency from "interleaved" and has been causing issues which has needed me to unplug the DSL line and replug it back in after the Broadband light has switched off every evening and morning. This is causing issues when attempting to play games on steam or minecraft such as horrible lag and being kicked off the server cause i am "moving too fast" in minecraft
Can I phone up BT India and get them to switch me back to interleaved as "fast" latency is having more issues than normal with "interleaved" or do the mods need to do this.
CUrret stats:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 02:38:25
Downstream:
10.61 Mbps
Upstream:
1.113 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
4.4 dB / 5.9 dB
Line attenuation (Down/Up):
32.0 dB / 19.8 dB
Output power (Down/Up):
19.8 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
1158 / 15
Doing a bt speedtest it just gave me error 500 using chrome, firefox and internet explorer and using an ethernet connection.
Can I phone up BT India and get them to switch me back to interleaved as "fast" latency is having more issues than normal with "interleaved" or do the mods need to do this.

Hi I suggest you contact the forum mods they should be able to get your problem sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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