Need to activate CS4 on new PC after old drive died

The old drive is totally inaccessible, so I can't transfer the license from one to the other.
Mike

I had a similar problem just last night.  I wanted to put CS4 on an old laptop, but it gave the  'Too many installations'  error.  I followed the support path which took me to the Chat room help, and a very nice support person called Abhishek fixed it for me.   I have used the service once before, and experienced long delays, and a support person who did not appear to understand my questions, (or English at all AFAICT) but it worked really well this time, so thanks and hats off to Adobe.

Similar Messages

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    All,
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    ... Anyway, all of my iTunes library on that machine is lost I suppose. I didn't have it synced to my phone at the time due to space issues, so I don't have a copy of the library anywhere except in a Time Machine backup. I don't want to restore this new MBA with the entire backup, only the iTunes library. Is it possible? Or can I just re-download the songs since this new iTunes account is set up in the same Apple ID?
    Your iTunes Library is unrelated to your logic board, however, you will need to "authorize" your computer to play your iTunes purchased content since iTunes considers a new logic board a completely new computer (which it is).
    If for some reason your iTunes Library was lost, of course you can restore it from Time Machine. You can also re-download your iTunes purchased music again since it is all linked to your Apple ID.
    You won't be charged for what you already bought.

  • How to transfer account/library to new computer after old one died?

    My 4 year old Windows XP computer had a meltdown last weekend and the hard drive was re-set to original factory status - erasing tons of programs, data, settings etc that had accumulated over the years. Fortunately I have much of the C-Drive backed up and most data was moved some time ago to a network drive so all 4 of our household computers can access the same data. But some data, like Itunes and Outlook Calendar are stored by default on the C drive. I started restoring programs but concluded the computer still had stability issues and since I was overdue for a new one, got a new Windows 7 model. I still have the old one and it sort of works so I can copy files from it to the new one if needed. My Ipod Touch was synched recently and it is super valuable because i had a lot of info in my old computer's Outlook Calendar that I assume was also lost, but it is on my Ipod. How can I synch it safely onto the now bare Outlook on my new computer? Will the blank outlook synch my Ipod to blank? Can I rescue my 2500 song library and thousands of contacts?
    Thanks for any suggestions!

    ... Anyway, all of my iTunes library on that machine is lost I suppose. I didn't have it synced to my phone at the time due to space issues, so I don't have a copy of the library anywhere except in a Time Machine backup. I don't want to restore this new MBA with the entire backup, only the iTunes library. Is it possible? Or can I just re-download the songs since this new iTunes account is set up in the same Apple ID?
    Your iTunes Library is unrelated to your logic board, however, you will need to "authorize" your computer to play your iTunes purchased content since iTunes considers a new logic board a completely new computer (which it is).
    If for some reason your iTunes Library was lost, of course you can restore it from Time Machine. You can also re-download your iTunes purchased music again since it is all linked to your Apple ID.
    You won't be charged for what you already bought.

  • Sync iPhone with new computer after old one died

    Hey,
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    Thank you in advance

    The iPhone is not designed or intended to be a backup storage device.
    When syncing an iPhone with an iTunes library on another computer, all iTunes content on the iPhone that was transferred from a different computer will be erased from your iPhone first, and the same applies to photos transferred to an iPhone via the iTunes sync process.
    First you need to authorize your computer with your iTunes account with iTunes. iTunes includes an option to transfer iTunes content that was purchased from the iTunes store from an iPod or iPhone, but this is for iTunes content that was purchased from the iTunes store only. With your iPhone connected to iTunes and without syncing, at the iTunes menu bar go go File and select Transfer Purchases From - the name of your iPhone. If all 3rd party apps do not transfer to your iTunes library on your new computer, you can re-download the apps with iTunes on your computer and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
    Before syncing contacts with a supported application on your computer, which can be with Outlook 2003 or 2007 including calendar events, or with the address book used by Windows Mail (Windows Contacts) for contacts only, enter one unique contact in the application on your computer - the same for a calendar event if you have Outlook 2003 or 2007 available. This will provide a merge prompt when syncing this data, which you want to select.

  • Connecting old ipod to new mac after old mac died

    Well, I spilled water on my old ibook and she died a slow horrible death. I REALLY want to be able to copy my 800 songs that are still on my ipod onto the G4 that my friend gave me. It SEEMS like the only way to do this is to do some kind of formatting with the itunes library on my old system. Obviously, this isn't going to happen. ANY suggestions would be greatly appreciated. Thanks!

    Well, I spilled water on my old ibook and she died a slow horrible death. I REALLY want to be able to copy my 800 songs that are still on my ipod onto the G4 that my friend gave me. It SEEMS like the only way to do this is to do some kind of formatting with the itunes library on my old system. Obviously, this isn't going to happen. ANY suggestions would be greatly appreciated. Thanks!

  • I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • My ipod is not recognized on a new computer after old one crashed.  I have painstakenly restored all songs and playlists.  I deautorized all, and the reauthorized new computer.  It won't sync.

    My ipod is now recognized on a new computer after old one crashed.  I installed itunes on the new computer, and have painstakenly restored all songs and playlists. I also purchased several new songs from the itunes stores.  Now my ipod will not sync with the new computer.  I deauthorized all computers, then reauthorozed the new one.  My ipod still won't sync.

    ...after running diagnostics through itunes, itunes says  "device not found"  Seems there are a lot of others having this problem,and it seems to be related to new version of itunes.  Apple should do something to fix this.

  • Reinstall Photoshop Elements 13 and Premiere Elements 13 on new PC after old one crashed ?

    How can I reinstall Photoshop E 13 and Premiere E.13 on new PC after old PC crashed? Obviously I was not able to disinstall prior to crash.
    Thanks for your help. EME

    Many thanks !
    De : Peru Bob
    Envoyé : vendredi 20 mars 2015 23:38
    À : Elizabeth Mac Eachran
    Reinstall Photoshop Elements 13 and Premiere Elements 13 on new PC after old one crashed ?
    created by Peru Bob in Photoshop Elements - View the full discussion 
    Scroll down and use the chat option from this link to get the old installation deactivated:
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    Download Photoshop Elements products | 13, 12, 11, 10
    Download Premiere Elements products | 13, 12, 11, 10
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7322374#7322374 and clicking ‘Correct’ below the answer
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  • I'm in the process of buying  new Mac. Old one died in Jan.  What specs do I need to dowload CC again?

    I'm in the process of buying new Mac. Old one died in Jan.  What specs do I need to download CC again? Money is an issue and cannot afford to buy a new Mac so I'm on Ebay and other sites looking at Macbooks, pro's, Air.
    Thanks
    Lew
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
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    Requirements vary by program.. scroll down and check each program
    -http://helpx.adobe.com/creative-cloud/system-requirements.html

  • How can i transfer my Ipad Library and Apps to a new laptop - my old one died

    How can i transfer my Ipad Library and Apps to a new laptop - my old laptop died before i could backup my library to an external hardrive

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    If you have everything on your iPad you can select "transfer purchases..." when plugging your iPad into your new computer and in iTunes (right/ctrl click the iPad icon) after telling iTunes to not sync this iPad.
    Once the items are in the new iTunes then when it asks if you wish to sync to this new iTunes your items will be copied to the iPad again.
    However if you do not have all iTunes items on your iPad, then you will need to follow the instructions on to move iTunes first, then deal with your iPad.
    Transfering your iTunes to a new computer:
    http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

  • Activate CS4 on new WIN8 computer

    I am trying to activate CS4 on WIN8 and uninstalled it on my old WIN XP.  Your response is to deactivate the software but I have removed it from the computer.  I am supposed to be able to use it on the new computer.  Please help.

    Unfortunately uninstalling CS4 doesn't mean that it is deactivated.
    If you still have the XP machine you could try to re-install CS4 on that machine. It is possible that the registration information has been kept in the system registry and therefor it will still be active on that machine. You can then go to the help menu select deactivate and that will mean you can install it on your Windows 8 machine.
    Failing that you will have to get in touch with Adobe support (as suggested elsewhere on this thread) to have your activation count reset.
    Good luck
    John

  • Need to authorise new laptop after old one crashed.  Have 5 computers already authorised and cannot wait until July for 12 month "Deauthorise all computers" to become available again.  How can I authorise this new laptop?

    Hello... I need to authorise a new laptop after my old one completely died (before I could deauthorise it!!).  I have 5 computers already authorised and cannot wait until July for the 12 month "deauthorise all computers" option to become available again.  Does anyone know how can I authorise this new laptop as one of the 5, in place of the old one?  Any help gratefully received!

    Go to one of the authorized computers and de-authorize it individually.
    The one year limitation is ONLY for the de-authorize all option.

  • Need to sync nano (4th generation) to new computer. Old computer died

    My old computer died.  Need to sync ipod nano (4th generation) to new computer.  How do I do this

    How to use your iPod to move your music to a new computer 

  • How do i get my music from ipod onto new computer when old computer died

    my old computer died unexpectedly and now i have a new one ...how do i get my music from ipod to itunes...i don't want to lose it since i have already paid for it...

    1). Connect your iPod to your new computer. If it is set to sync automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
    2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
    3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only let you copy your purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    For everything else (music from CDs, other downloads and including iTunes purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    A selection of iPod to iTunes utilities:
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    YamiPod Mac and Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    iPodRip Mac & Windows (iPhone and iPod Touch compatible)
    iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
    5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

  • Brand new SSD. Old drive went bad and no back-up. How do I go about formatting etc. with the new drive. I get a failed message when trying to partition or erase new drive to format.

    Installed a new SSD as my other blew it's age. I have no back-up and need to format the new one. I go in and either partition or erase and get and error message. Please help.

    Zachy,
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    Shut down and physically swap the drives. Take Old Disk and put it in the enclosure. Now your system has a new disk with a lot more space and you can reformat your old disk and just use it for large files or whatever.

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