Need to back up contacts but touchscreen doesn't work

I have a Samsung Brightside that the touchscreen doesn't work.  i want to back up my contacts and can navigate to the Media Center by the slide keyboard but can't go any further

Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive

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