Need to change appel id - can not answere security questions

need to change apple passwrod

1)  Apple ID: All about Apple ID security questions
If necessary...
2)  See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT201303 I have not answered security questions before. So because of this it's saying the security questions are incorrect. What should I do?

    Security questions.  I have not answered security questions before but, it telling me that the answers are not correct. What should I do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I am unable to purchase apps in the App Store because of my password and security questions but I am able to change the password but not the security questions how do I change this ?

    How do I change my situation .

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105824)

  • I can't answer security question

    How to change the security question, cause I can not remember them.

    Hey Lounge,
    I would check out the steps in the following document, specifically the "What should I do if I don't remember the answers to my Apple ID security questions?" section:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Sincerely,
    Delgadoh

  • HT201303 I can't answer security questions I forgot

    Help!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT1689 Did not answer security questions correctly

    Wanted to purchase ITunes song and iPad would not let me until I answered the two security questions.  I thought I answered them correctly however it kept saying that I didn't and now I can't purchase anything.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (85488)

  • HT5312 can't answer security questions

    can you help reset my security questions so i can start buying music again and i don't even know my security questions answers.

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Can't answer security questions; Apple locks my ID again after giving a second email address

    I followed Neil's instructions, but could get the problem solved after providing an alternate email address.

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT203167 Can't answer security questions

    Does anyone know how to sync up another device if I don't know all the security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I'm trying to buy iTunes for first time, but can't verify security questions.

    I'm trying to buy iTunes for first time and can't answer security questions.
    <Personal Information Edited by Host>

    The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I need to get raw plugin for Canon 5D Mark iii for CS6  the adobe website has changed and I can not find the download.. it keeps looping me back to the product download

    I need to get raw plugin for Canon 5D Mark iii for CS6  the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw

    Which operating system are you using?
    Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
    (version of camera raw depends on your operating system)
    If that doesn't work try one of the following camera raw plugin installers:
    Camera raw 8.7.1 plugin
    https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
    If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
    https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html

  • Credit card number change, your company can not charge , so , what can I do ?because I buy one year plan , but the plan stop already  ,I can not change the credit card details.So, I need to buy one more year or can continous the paln with changing the cre

    credit card number change, your company can not charge , so , what can I do ?because I buy one year plan ,
    but the plan stop already  ,I can not change the credit card details.
    So, I need to buy one more year or can continous the paln with changing the credit number?

    Hello pen pang,
    if your Photoshop is a part of Creative Cloud you can use "Manage your membership and payments|Creative Cloud" at
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>>
    Payment & credit card >>> Help changing the credit card on your account >>> from there see what hints are listed.
    On the other hand I'm sure that you can use the recommended procedure with a "normal" PS too.
    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    If you need these explanations in another language, please use "Change" at the end/bottom of the website from above
    Good luck!
    Hans-Günter

  • How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly

    How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • TS3297 I cannot purchase music currently as I am being asked to answer security questions due to it being " the first time have bought from this PC". This is not the case, I have not changed my PC. I have changed my passowrd and security questions but no

    I cannot buy music currently as I am being asked to answer security questions due to it being supposedly "the first time I have bought form this PC". This is not the case. I have now changed my password and security questions, but it is asking me the same when I try to buy again.

    First off, the name of your computer is only the way it is becuase the Apple user is the first one they created after repairing the Mac. Go into Sharing System Preferences and change the name to whatever you like.
    Can you explain how you did this:
    This didn't seem right so I went in to it and changed the computer so that it would recognise me as the Owner/Administrator.
    You can delete the Apple user in Users & Groups System Prefs. Select that user and delete it. It will ask if you want to save the user data or delete it. If you archive it, you can always delete it later and it will be available if you need to recover that account for some reason--I doubt this will be necessary. After deleting the account, and when you feel you are still working normally, you could delete that archived user folder.
    I have also never seen anything ask for that. It does sound like an Epson thing, but without having access to it, I couldn't tell you for sure.
    Here's what I would try. Create a new User and give them admin rights. Log in as that user and see what happens with the installer. If it still complains, it is an Epson issue. My guess is it is looking for user id 501, the first user created. If it works, then something is indeed odd about your account. If so, use that new admin account to disable Admin privileges for your account, then re-enable it. This is done in the Users & Groups system prefs.

  • HT1212 After I got IOS 7 my password is changed and I can not get in to my iPad. Can anyone help?

    After I got IOS 7 my password is changed and I can not get in to my iPad. Can anyone help?

    The following may help http://www.macworld.co.uk/how-to/mac/how-remove-your-apple-id-completely-shut-do wn-your-itunes-store-icloud-other-accounts-3474388/ but note that if you want to sell or give away the iPad you may need a working password to sign it out of iCloud due to Activation Lock. The following has instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

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