Need to change my rescue email

dear sir
i forgot my secret question answers and i need to reset the answers
but when i hit the Forgot your answers? Send reset security info email to o•••••@jmail.com
it sends the reset link to the jmail which is wrong email entered by me
i want to recive the like to my gmail
and i need to change it to gmail
many thanks

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115781)

Similar Messages

  • I need to change my rescue email,but i forgot the password to that email,what will i do?and i have 25 ueros on this apple account so i dont want to make a new one!

    i need to change my rescue email,but i forgot the password to that email,what will i do?and i have 25 ueros on this apple account so i dont want to make a new one!

    Have you forgotten your password? - if so, you have a problem if the email address has gone dead.
    If you know your password, go to the iTunes Store, click on Account. log in and you can change the associated email address.
    If you don't know your password, and have no email address, you are going to have problems because it's difficult to see how Apple are going to identify you as the authorised owner of the account. Contact iTunes Support: go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

  • HT5312 I need to change my rescue email because its been compromised. Also I need to change my questions

    I need to change my rescue email because its been compromised. Also I need to change my questions

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT5312 Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

    Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

    If you can't remember your security questions go to  Express Lane , select iTunes from the list, then iTunes store.    On the next screen select account Management.    There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • I need to change my rescue email because it's not valid any more and I forgot the answers of my security questions I need your help pleasd

    I need to change my rescue email because it's not available anymore and I forgot the answers of my security questions so I didn't receive any email because of my invalid hotmail sorry if my English isn't good but I hope you understand what I mean thanks for your cooperation

    You need help from an Apple employee. We are just other users like you are. Go here, find your. Up try and contact Apple.
    http://support.apple.com/kb/HT5699
    This site might even work better if you want to make a phone call. Ask for Account Security.
    http://support.apple.com/kb/HE57

  • I need to change my rescue email but i cant remember the answers to my security questions!!!   Please help me!

    i just want to change my itunes password,
    I need to change my rescue email because i forgot his password and i cant remember the answers to my security questions!!!! Please help me!

    You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118288)

  • HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

    Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

    You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT5312 Need to change my rescue email

    Need to change my rescue email. I no longer worked for that company and can't access the security questions I forgot

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset first.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT1918 I need to change my rescue email

    I nedd to change my rescue email

    Welcome to the Apple Community.
    Start here, change your country if necessary and go to manage your account

  • HT5312 how can i change my rescue email?

    How can iI change my rescue email? My original apple id email is no longer valid and I would like to change my apple id to what is currently my rescue email. I have a secondary email that I can change to my rescue email. However, because I could not designate my primary email as my apple id, my current secondary email is my apple id. Please help.

    Sign in to manage apple ID
    Go to "Password and security"
    ---> at this point you may be able to change your rescue email address
    ---> you may need to answer security questions and THEN be able to
    Alt strategy -- 
    This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
    I needed to change my rescue email b/c I wanted that email to be my primary email/appleID.  The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
    When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
    Summary of Alt:
    Sign in to manage apple ID
    Go to "Password and security"
    click "Send reset security info email to •••••@***.com."
    --> may have to go to rescue email address and follow instructions there and it may work
    --> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
    --------> This latter step was available to me after clicking link in rescue email

  • HT2534 How do I change my rescue email account?

    I would like to change my rescue email account.  I no longer use [email protected] How can I do this?
    Helen

    Sign in to manage apple ID
    Go to "Password and security"
    ---> at this point you may be able to change your rescue email address
    ---> you may need to answer security questions and THEN be able to
    Alt strategy --
    This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
    I needed to change my rescue email b/c I wanted that email to be my primary email/appleID.  The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
    When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
    Summary of Alt:
    Sign in to manage apple ID
    Go to "Password and security"
    click "Send reset security info email to •••••@***.com."
    --> may have to go to rescue email address and follow instructions there and it may work
    --> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
    --------> This latter step was available to me after clicking link in rescue email

  • Where do I change my rescue email address

    where do I change my rescue email address

    I know you can't make your rescue email the primary email on your account!  But i also need to change my rescue email, so i can reset my security questions, but i have to answer the questions to change the email address and let goe round in circles! ahhhhhhhhh there must be a way around this, any help would be much appreciated!

  • Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • HT1918 How can I change my rescue email. I am trying to change my email for my Apple account because I can no longer access the email on the account. My only email I use is my rescue email and it will not allow me to change my Apple ID email to my rescue

    How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID

    Welcome to the Apple community.
    Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.

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