Need to change my secret question answer
Need to change secret question answers
Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account
Similar Messages
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Help me change my security questions.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102456) -
How can i change my secret question if i forget the answers
Dear Apple community,
Please help
how can i change my secret question or more clearly if i forget the answers to my secret question some how? What is the procedure to get it changed.
ThanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109738) -
I'm trying to change my secret question because I forgot to answer.
Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answerSee this thread:
https://discussions.apple.com/message/23280567#23280567 -
HT5312 I want to change the secret question and answer
I want to change the secret question and answer
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I want to change my secret questions where I had forgotten the answers to three questions about safe
I want to change my secret questions where I had forgotten the answers to three questions about safe
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
I want to change my secret question but i can't ??
I want to change my secret question but i can't ??
How are you trying to change it ? If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
- if you only have one question on your account then the instructions on that page should be able to change it
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help
Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
HT1918 how do you change your security question answers?
how do you change your security question answers?
go to appleid.apple.com then sign in by clicking 'manage your account' then 'security questions.'That should work unless if you forgot them cuz they need the original qs. if youve forgotten them call apple.thats wat i did and they helped my reset them
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Hello I want to change your secret question and date of birth
Hello
I want to change your secret question and date of birthThe Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hi , i want to change my secret question? I don't find the reset bottom?
Hi , i want to change my secret question? I don't find the reset bottom?
If you aren't getting the reset link on the Password & Security section of your account on http://appleid.apple.com then that means that you don't have a rescue email address on your account (an alternate email address is different), and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can add a rescue email address one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses -
HT5312 i need to change my security questions how do i do that?
I need to change my security questions. How do I do that?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87012) -
HT5312 I need to change my security questions because I forgot them and I don't know how.
I need to change my security questions because I can't remember them. how do I do it?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I need to Change my security questions because I don't know them how do I do this
I need to change my security questions because I don't know them how can I do this
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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