Need to change security email for iTunes account.

Hello, I need to change the security email for my iTunes account because I forgot the answers to the security questions. However the only way for me to get ahold of iTunes is through calling, which I can not do. Is there any other way to contact them?

Click here and use the form. Tell the people there that you can't call and see what they say.
(102593)

Similar Messages

  • I forgot my security questions for itunes account

    i forgot my security questions for itunes account
    plz help me

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • HT5821 I forget my  answers and i need to change the email for rest  answers

    I forget my  answers and i need to change the email for rest  answers

    You cannot and need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110891)

  • I got a new email, changed my email for itunes and now it won't let me

    I got a new email, changed my email for itunes and now it won't let me even listen to my songs I purchased under my old email! I even got to where apple knows I changed it and they deleted my old email information. What am i supposed to do?? Please help, thanks

    Contact iTMS
    http://www.apple.com/support/itunes/musicstore/email/

  • Hi, I ' ve changed my password for Itunes account and now i've lost any applications bought before any possibility to update any applications bought before

    i' ve changed my password for itunes account and now i can't uppdate any applications bought before?

    Sign out in iTunes and sign back in again with the new password.

  • HT1904 I just changed my email for my account but lost the credit I had left on ITunes. How do I get it back?

    I just changed my email for my ITunes account but lost the credit I had left. How do I retrieve it?

    Hi Smith4dd,
    Thanks for using Apple Support Communities.  If you've recently changed your Apple ID, you may need to take additional steps, based on the Apple service you are using with it:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    In your case, these steps apply to iTunes:
    iTunes (including iTunes Genius, iTunes Home Sharing, iTunes Match, iTunes Store, and iTunes U)
    iOS 6 and later: Go to Settings > iTunes App Store.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in.
    If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
    OS X Mountain Lion and later: Open iTunes.
    If you signed out before changing your Apple ID, select Store > Sign In and enter your current Apple ID.
    If you're still signed in with your previous Apple ID, select Store > Sign Out, then select Store > Sign In and enter your current Apple ID.
    Windows: Open iTunes.
    If you signed out before changing your Apple ID, select Store > Sign In and enter your current Apple ID.
    If you're still signed in with your previous Apple ID, select Store > Sign Out, then select Store > Sign In and enter your current Apple ID.
    Cheers,
    - Ari

  • HT201303 I forget my security questions for itunes account

    how to reset my security questions for itunes account

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • Need to change default email for iCal and Discussions

    I have a dual problem tonight.  my first problem is trying to reset my default email address in iCal to my new email address since we changed ISP.  I have read that I need to change the default in MAIL, but everything there is with my new email address (@Telus).  My old email was (@Shaw).  When I set up a meeting on iCal and send it out to others, the reply email is @shaw and I can't seem to find how to change it to @telus.  No one can reply with confirmation since it is going to a dead letter box.
    However, in trying to find something here on the discussions I noticed that my apple account to log into discussions still has my @shaw address, but for the life of me I can not find the account settings that will let me change my email on my user name/profile.  I won't get a notice of a solution of either of these questions through the automatic reply as it will go to dead email land.  I don't want to have to close this user name and my history and start all over again.  Yet the edit profile only lets me reset my biography information, not my email account.
    Since I won't get a reply automatically, please CC your post here to mrbarth @ telus.net as well.  Thanks,

    On Mac OS X, 10.7.2:  After several days of trying all the suggestions, I went to the Apple store.  It took 2 Geniuses two hours to figure out that invitiations were being sent from the email that I have set as primary with Apple.  It didn't matter that the account wasn't even listed on My Card in Address book nor was it even anywhere in mail preferences.  What mattered was that I had that email as primary.  So, I went to
    https://appleid.apple.com/
    and changed the Primary Email address.  Now all my invites come from that address.
    Supposedly iTunes and everything else will come along...

  • I changed my email for iTunes but now I can't sign into icloud

    I Changed my email address for iTunes and now my old email address is my iCloud and I can't sign in.

    If you are trying to change the iCloud ID ("email address") on your device, you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Can't update email for iTunes account

    I am having a hard time on updating my iTunes account info. I want to change my main email account but I am not allowed to verifie it

    I'm having the same problem.  Did you ever find out how to fix it?

  • How can I restore the 2 Security question for iTunes account

    How can I restore the 2 security questions at the iTunes account in case I forgot my original answers?

    Even though I have a credit card I manage my iTunes account use gift cards. I prefer to keep the credit card for emergency purposes only since it's too easy for me to get carried away with it and run up the balance.
    The problem here is in the Canadian iTunes Store you _can not_ use store credits for software or game purchase. According to this post - http://forums.ilounge.com/showthread.php?t=231967 - it is apparently against Canadian tax laws and commerce restrictions to purchase these with store credits or gift cards. Also as suggested in other posts here using PayPal to add credits to your iTunes account will not work since they are credits.
    I don't really understand the issue here. I pay cash for my store credits and I pay cash to pay off my credit card. My gift cards were probably bought with a credit card. This will restrict sales in Canada since I would guess the majority of iPod owners are too young to obtain a credit card.

  • HT201363 Need to change security email but can't change rescue email because doesn't have option.

    I don't have access to the rescue email anymore but my Apple ID doesn't give me option to change as in the support instructions. And now I can't change security info.

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • How should i change my password for itunes account?

    i want to change my password as i think someone else is using it but the problem is i have no idea wht are the answers to my security question. So plz help me change my password without dealing with security ques. Oh n there is an email option too but i never get the password reset email on my email address. So what should i do? i need to change it urgently. Thanks

    Forgotten security questions - https://discussions.apple.com/message/18402551
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37
    Are you sure you entered the correct email address in the information window when you did all that?  Have you checked your junk mail folder?

  • HT1918 How do I change security questions for my account if I forgot them?

    How do I change my security questions on my account if I forgot them?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or see the  More Like This  section on the right...

  • I need to change my email for my Adobe ID, however, the verification for the new email address never arrives.

    I've checked spam, added adobe to my contacts, waited for days, re-sent the email, but no luck. I'm on gmail. Any idea on what to do? The contact form on Adobe.com led me to the forums.

    Change Account https://forums.adobe.com/thread/1465499 may help
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
    -wrong email https://forums.adobe.com/thread/1446019

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