Need to change the country of my account
I'm currently living in Iceland but moving to the UK next year so I registered my country as the UK. Then when I wanted to make a purchase I couldn't use my credit card as the billing adress is in Iceland and can't be changd. I then tried to reach customer service but after 30minutes of wait it's moving very slow. Can someone change my adress from UK to Iceland so I can get the creative cloud? And what do I do when I move and want to change my adress to the UK? Is that not possible?
You can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account information.How do I change the country in order to complete payment?
These are the two links I have
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
If the above doesn't help, you will have to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I need to change the country of my itunes id but I still have $0.22 in my account that I cant spend. How can I do this? Is there any way I can donate this money to allow me to change my country?
thanksYou can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card for 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that not possible to spendt. Please delete this 10 cents from my account
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. You need to go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I am trying to change the country/ region on my store account. When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
Has anyone a way around this please?Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
- sign in to iTunes
- go to Account Information page
- enter your Apple Id and password
- click on Change country or Region
- enter your new information then save
If you will have a hard time, I suggest contacting email support.
https://expresslane.apple.com/GetproductgroupList.action -
How can I change the country on my account when I still have 11cents on it?
How can I change the country on my account when I still have 11cents on my account? I lived in the US for 2 years, now that I'm back in France I wanna change it. Please help me.
Contact itunes support and ask them to remove the balance
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HT4484 I can't change the country in my account because there is problem at the payment information
hi
I can't change the country in my account because there is problem at the payment informationThe bankcard must be issued in the Country you are trying to change to, and your mailing address must also be in that country.
Cheers,
GB -
I need to change the country and online number
I bought this online number yesterday, and just figured out that I shouldn't have set the country as the US. I desperately need to change the country. If not, there is no use for using this online number, and I'll have to cancel it.
And if I cancel it, can I get a refund of $18 I've payed for the number and my leftover credit? Please let me know ASAP ..There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
How to reset my remaining credits, in order to change the country of my account?
how to reset my remaining credits, in order to change the country of my account?
Click here and ask the iTunes Store staff to zero your account balance.
(96253) -
HT1918 how can i change the country of my account while having a gift card balance?
i have an account on the american store (which was originally in the canadian store) and i switched it because I bought my mac in america and i'm a student there and i got 100$ gift card to the american itunes store.
i now have 0.34 cents left on the account and that is pretty much useless to me. I now want to switch my account back to the canadian store because my credit card card is canadian and i can't do anything with the account until i switch it back to a canadian one..ad when i try to switch it- i'm told that i can't change the country on the account bc i have a $0.34 credit...and i don't know how to get rid of the credit. any help?Try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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i want to change my country in my account detail to add the info my credit card, unfortunately, itune does not allow me because i still have 0.05$ available balance in my gift card, any idea how to do so?
Click here and request assistance.
(83159) -
I need to change the country on my personal profile.
Trying to purchase ExportPDF and can't do it from my account now because I don't live in the same country anymore. I was told to contact customer service and when I clicked on the link I was taken to a self help page and then to this forum. Anyone have a simple 800 number I can call?
Unfortunately they won't be able to help you either. Adobe has the strict policy that you cannot change the country in your Adobe ID. You'll have to create a new ID.
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I want to change the country of my account?
I have 0.16 $ balance in my account and I want to change my country of my account. how can I put the credit balance to 0?
Try contacting iTunes Support and ask them if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Please, someone knows how can I change my country in itunes, so I can change my payment information?
call 1-800-694-7466 ask for itunes billing
ask them to revoke avalible funds
Peace, Clyde
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